Excellent B2B Communicational Tool.
March 22, 2022

Excellent B2B Communicational Tool.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo Chat (formerly Insent)

It's one of the best business-to-business conversational marketing platforms in the market in my opinion. It allows connecting the company's Slack account to its platform so that direct connection requests can be sent out from the slack channels. It is a very good tool to handle sales and vendor management.
  • Direct connect with Slack accounts.
  • Allows proper engagement of the visitors and provides the sales team a good opportunity to win a deal.
  • Proper integration with other marketing platforms.
  • Takes a little long to set up.
  • Direct connect with Slack accounts.
  • Proper integration with other marketing platforms.
  • Increase in Sales.
  • New Closed-Won Opportunities.
  • Better client Handling.
Better integration of other platforms with ZoomInfo is one of its shining features which makes it better than most of its competitors. Direct connections to Slack accounts make it the most easy-to-use and versatile platform to work on for different processes, especially Sales, Marketing, and Vendor Management. In many ways, it provides better customer service as well.

Do you think ZoomInfo Chat delivers good value for the price?

Yes

Are you happy with ZoomInfo Chat's feature set?

Yes

Did ZoomInfo Chat live up to sales and marketing promises?

Yes

Did implementation of ZoomInfo Chat go as expected?

Yes

Would you buy ZoomInfo Chat again?

Yes

It's a great tool for business conversations. Sales and Vendor Management are the most benefited process from ZoomInfo. Its ability to directly connect to Slack accounts and integration to other sales platforms make it easy to use and a great overall, versatile tool. I like that chat persists when prospects surf the site as it uses internal account mappings to correctly route the conversations.