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Search Results

Categories

Customer Journey Mapping Tools

following features: Action managementAuto layoutCollaboration toolsCross-platform supportData import/exportDesign toolsIntegrations with third-party systemsImage

Integration Platform as a Service (iPaaS) Software

Integration Platform-as-a-Service (iPaaS) tools are platforms for building and deploying integrations. These can be built both within the cloud and between … What is iPaaS Software? Integration Platform as a Service (iPaaS) or Cloud Data Integration tools are platforms for building and deploy…

Sales Pipeline Software

pipeline or sales CRM platform, consider the following key factors: Feature complexity: Are you looking for a sales CRM platform with easy-to-use and simple … Sales Pipeline Software Features Most sales pipeline management and CRM platforms will have the following features: Create pipeline…

More categories (743) for Zendesk Platform

Listings

Zendesk Sunshine

Zendesk Sunshine

2 Ratings

standards and common languages, so it’s easier to create a support platform from a modified Zendesk, that may better suit the organization's specific needs. … Sunshine is the foundation beneath Zendesk that can be used by customers to build their own customer engagement solutions. Sunshine ca…

  • Reviews (1)
  • Alternatives
  • Other Platform-as-a-Service (PaaS) Solutions
Zendesk Chat

Zendesk Chat

171 Ratings

Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

  • Reviews (23)
  • Alternatives
  • Other Live Chat Software
Zendesk Sell

Zendesk Sell

73 Ratings

Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps … and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk in 2018.

  • Reviews (15)
  • Alternatives
  • Other Customer Relationship Management (CRM) Software

More listings (10000) for Zendesk Platform

Vendors

Zendesk

Zendesk is a cloud-based customer support software built for better customer relationships. Designed to improve your customer satisfaction and to support … 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and i…

  • Products
  • Zendesk Sunshine
  • Zendesk Sell
  • Zendesk Suite
  • Other Products

Mia-Platform

eXo Platform

The Open Source Enterprise Social Platform eXo Platform is an open-source social-collaboration software designed for enterprises. It is full featured … Red Hat, eXo is actively involved in over 10 open source projects. eXo Platform 3 combines the proven benefits of the open source developmen…

  • Products
  • eXo Platform

More vendors (2651) for Zendesk Platform

Reviews

April 24, 2021

Zendesk Support Suite - Great ticketing platform!

Lochan Kalicharan | TrustRadius Reviewer
Lochan Kalicharan
Desktop Support Specialist
Mount Sinai Health SystemMedical Practice, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Review Source
June 28, 2017

Zendesk is best customer service platform

Brendan Farrar-Foley | TrustRadius Reviewer
Brendan Farrar-Foley
Director of Client Engagement
NAWAH (North America Western Asia Holdings)Information Technology and Services, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Review Source

is the only Premier Partner for Zendesk right now. In that capacity, we have helped dozens of companies using Zendesk optimize their customer service setup … other products to Zendesk, build custom solutions for agent efficiency, integration, or other tasks. We have built and optimized Zend…

January 03, 2024

Knowledge-base Platform, Zendesk Guide Review!

Anonymous | TrustRadius Reviewer
Verified User
Employee in Human Resources
Information Technology & Services Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Review Source

Delivered analytics via Zendesk Explore Easy to use for end-users Easy to user for administrators Can be integrated with other platforms … functionalities could enhance its suitability. Despite this, Zendesk Guide remains a versatile and valuable platform for proactive customer support. &hell…

More reviews (10000) for Zendesk Platform

Reviews

More reviews (10000) for Zendesk Platform

Comparisons

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Compare Scaffold Platform to Zendesk Guide

Side by side comparison of Scaffold Platform and Zendesk Guide via 56 Verified Reviews and Ratings by Real Experts covering pros, cons, usability, support and more.

vs

Compare Scai Platform to Zendesk Explore

Side by side comparison of Scai Platform and Zendesk Explore via 64 Verified Reviews and Ratings by Real Experts covering pros, cons, usability, support and more.

vs

Compare Knexus Platform to Zendesk Suite

Side by side comparison of Knexus Platform and Zendesk Suite via 1083 Verified Reviews and Ratings by Real Experts covering pros, cons, usability, support and more.

More comparisons (10000) for Zendesk Platform

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Guidelines and Tips for Reviewers

think of your audience. If you are writing a review of a machine learning platform, it is possible that your review is being read by a data scientist, and

Product Family

Cisco Security

At Cisco, our vision is to fundamentally change unscalable and broken model with a security platform called the Cisco Security Cloud. We abstract security controls from the underlying infrastructure and provide a comprehensive view from the moment a user clicks on an email or opens their browser, al…

Cisco Cloud & Compute

SaaS-based cloud operations management.With the Unified Computing System (UCS), Cisco provides a range of rack, blade, and storage servers to modernize your computing environment, while HyperFlex extends the simplicity of hyperconverged infrastructure, from core to edge and multicloud environments. …

Cisco SD-WAN and Routing

Cisco routers support secure, reliable enterprise connections. These enterprise routers help users implement an intent-based, future-ready WAN that is constantly learning, adapting, and protecting. Deploy routers for the branch, cloud, co-location, or the data center with any type of connectivity, i…

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