Best System Monitoring Software27System Monitoring Software continually watches websites' and applications' uptime and provide alerts when uptime becomes downtime. Beyond their basic function they often perform load testing (i.e. how much activity can a service manage at once), root cause analysis (i.e. what happened to cause issues), user monitoring (website visitor data is tracked for knowledge and analysis) and may be bundled into a larger suite of software for monitoring a network, servers, or managing IT assets.Freshping1https://media.trustradius.com/vendor-logos/xv/pZ/IJJ18UFFUBBS-180x180.JPEGPanda Systems Management2https://media.trustradius.com/vendor-logos/bv/kw/BBVQJTX5OU84-180x180.JPEGContinuum Command3https://media.trustradius.com/product-logos/CF/Vp/C27XVHO24CNE-180x180.PNGKaseya IT Center4https://media.trustradius.com/vendor-logos/wL/TK/Q78Z6I6AR6BK-180x180.JPEGCoScale5https://media.trustradius.com/product-logos/QW/Ib/1IGE65AH2ETN-180x180.PNGUptrends6https://media.trustradius.com/vendor-logos/kz/0O/UO86TQ43M6UN-180x180.JPEGHPE System Management Homepage7https://media.trustradius.com/vendor-logos/qq/uK/ZTECRXT03ME3-180x180.JPEGMicro Focus AppPulse Suite8https://media.trustradius.com/vendor-logos/Zi/ju/TCH0JRTW622Q-180x180.JPEGNeustar Webmetrics9https://media.trustradius.com/vendor-logos/Lf/5s/38JTKX4EHALI-180x180.JPEGAurea CX Platform10https://media.trustradius.com/product-logos/bf/gn/ELHZIGXAP3TR-180x180.JPEGApica WebPerformance11https://media.trustradius.com/product-logos/yy/u3/KGWJXBR8PJ81.jpegHPE Systems Insight Manager (SIM)12https://media.trustradius.com/vendor-logos/qq/uK/ZTECRXT03ME3-180x180.JPEGITarian13https://media.trustradius.com/product-logos/UT/XX/80MZPXCTDPHX-180x180.JPEGAlertBot Website Monitoring14https://media.trustradius.com/product-logos/mu/No/W3O78N01JCDA-180x180.JPEGTanium15https://media.trustradius.com/product-logos/1i/em/XXQ4KR7NLMTQ-180x180.JPEGHP BTO (formerly OpenView) Discontinued16https://media.trustradius.com/vendor-logos/qq/uK/ZTECRXT03ME3-180x180.JPEGCA Unicenter Network and Systems Management (Discontinued)17https://media.trustradius.com/vendor-logos/XC/qb/OEOG2461M9II-180x180.JPEGIBM Tivoli Monitoring18https://media.trustradius.com/vendor-logos/yf/sf/DNSXTG99HOK3-180x180.JPEGEMC Unified Infrastructure Manager19https://media.trustradius.com/vendor-logos/xW/Gb/SGTVSU5KIT5G-180x180.JPEGNetIQ Operations Center20https://media.trustradius.com/vendor-logos/Zi/ju/TCH0JRTW622Q-180x180.JPEGServer Density21https://media.trustradius.com/product-logos/aD/Jn/5FBC7RBRCUJC-180x180.PNGSymphony SummitAI22https://media.trustradius.com/product-logos/Oz/mM/NFH18CVHAFTV-180x180.PNGDotcom-Monitor BrowserView Monitoring23https://media.trustradius.com/product-logos/Da/jU/IR8CFJ7LM1KT.pngBlueCat DNS Edge24https://media.trustradius.com/vendor-logos/xs/bn/5ASKS2JH764V-180x180.JPEGCMIT Marathon25https://media.trustradius.com/vendor-logos/wn/n3/TX0X53G9Q6HE-180x180.JPEG

System Monitoring Software

Best System Monitoring Software

TrustMaps are two-dimensional charts that compare products based on satisfaction ratings and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

System Monitoring Software Overview

What is System Monitoring Software?

Systems Monitoring Software is an umbrella term that includes individual system monitoring tools. These tools are designed to manage a company’s IT system in a centralized fashion and can be operated remotely. System monitoring software is a core offering of many managed server providers (MSP).


These tools perform a variety of more granular functions that fall under network and application monitoring. System monitoring tools also monitor a range of devices including servers, storage devices, desktop computers, printers, and mobile devices. All of these monitoring activities provide notifications for technicians when there is a network failure or system malfunction. They also are able to generate reports which analyze the system’s performance data.


Additionally, system monitoring software is used for:

  • Taking hardware and software inventory

  • Configuration management

  • Patch management

  • Security management (such as virus and spam filters)

  • Backup and restore capabilities

As such, this category of software includes many discrete sub-categories, each of which has its own lists of products. Products in this category may also overlap with other software categories such as IT Infrastructure Monitoring, Configuration Management, and SQL Server Performance Monitoring Tools. Products listed in the system monitoring software category are generally portfolio products that perform a range of functions.

Remote Monitoring and Management (RMM) Software

RMM software is a network monitoring application that service providers offer to maintain their customer’s IT systems. RMM tools fit under the System Monitoring Software umbrella, however, they differ from other products in this category along one key dimension.


As its name suggests, RMM software is operated remotely from the system that it is monitoring. This allows companies to outsource the task of tracking IT system performance to a service provider. Companies need only download ‘agent software’ onto the devices being monitored and the third party providers will collect and analyze the data.


Other non-RMM tools can be installed on-premise, or directly onto the devices they will be monitoring. As the trend of providing software via cloud technology continues to intensify, RMM software will likely become even more popular.

System Monitoring Software Features & Capabilities

Although individual products may have a different range of capabilities, these are some common system monitoring software features:

Monitoring

  • Remote monitoring

  • Network device monitoring

  • Multiple server monitoring

  • Multi-device monitoring

  • Automated alerts and notifications

Management Tasks

  • Patch Management

  • Service configuration management

  • Software and hardware inventory

  • Policy-based automation

Reporting

  • Performance data reports

  • Customizable reporting

  • Data visualization

  • Risk analysis

Security

  • Data backup and recovery

  • Antivirus and malware management

  • Administrative access control

System Monitoring Software Comparison

When considering different system monitoring tools, consider the following aspects of each product offering.
  1. Specific Features: System monitoring tools include features that cover a wide variety of tasks, including network monitoring and application monitoring. If your organization has specific needs in one of those two areas, closely consider how robust each system monitoring tool is in those areas. For some businesses, it may be ideal to use a fully-featured application monitoring tool or application monitoring tool.

  2. Deployment: System monitoring tools and RMM software can be deployed on-premise, on the cloud, or in a hybrid fashion. RMM software is usually cloud-based, while system monitoring tools can be deployed on-premise. When comparing system monitoring tools, consider what deployment is ideal for your business and what tools can provide that deployment.

  3. Security: System monitoring tools often come with security features like data backup and antivirus management. Not all system monitoring tools offer the same degree of protection. If your IT system contains sensitive data, consider system monitoring options with stronger security features.

Pricing Information

System monitoring, or RMM, software is typically priced on a monthly or annual subscription model, per device being monitored. Plans can start as low as $10 per device per month, and increase to $50 per device per month for enterprise level solutions.


Although most vendors do not disclose prices on their website, quotes are available upon request. Many vendors also offer free trial versions of their products.

System Monitoring Products

Listings (26-50 of 58)

1 Ratings

CoScale provides full-stack web performance monitoring, optimized for production environments. With a rich set of plugins and integrations, the CoScale platform continuously monitors a company’s server infrastructure and applications, as well as the impact on user experience and key business metrics…

1 Ratings

Uptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.

The Micro Focus AppPulse Suite is an integrated solution of synthetic, real-user, and diagnostic monitoring that is designed to deliver superior UX and better business decisions by enabling continuous improvement of both the app and the UX. It automates and accelerates the process of delivering user…

Neustar Webmetrics - Web Performance Management (Neustar Webmetrics-WPM) is a cloud-based service that provides monitoring and load testing of customer web sites/services/APIs. The service is based on the Selenium open source platform, and uses JavaScript automated scripts. Customers can monitor/tes…

HPE Systems Insight Manager (SIM) is a solution for managing hardware across a variety of HP servers, in addition to storage and networking product. Some key features include: Inventory Management and Reporting, Health Management, and Firmware and System Software Updates Management.

2 Ratings

ITarian is a free remote monitoring and management (RMM) tool available with a suite of other IT management tools, including patch management, auto discovery, network assessment, ITSM, and payment management tool for ITSM service providers.

We don't have enough ratings and reviews to provide an overall score.

Server Density (a StackPath company) offers SaaS-based scalable infrastructure monitoring to help businesses save time and money. The vendor says their solution provides advanced server and website monitoring alerts, graphing tools and integrations with all major cloud service providers. Additional…

We don't have enough ratings and reviews to provide an overall score.

Symphony SummitAI, formerly the Summus IT Management Suite, is an ITSM and system monitoring offering from the company of the same name in Palo Alto.

We don't have enough ratings and reviews to provide an overall score.

BlueCat offers DNS Edge, their system monitoring and boundary protection application supporting policy compliance, threat detection and incident response with intelligible DNS activity logging and reporting.

We don't have enough ratings and reviews to provide an overall score.

CMIT Solutions headquartered in Austin offers CMIT Marathon, a total IT system monitoring solution including remote monitoring with planned maintenance, antivirus protection, system and application patching and updating, automated alerting, as well as around the clock live network operations support…

TrustRadius Top Rated for 2020

2020 Top Rated System Monitoring Software

There are plenty of options out there, but here's our shortlist of the best System Monitoring Software. These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. To qualify, a product must have 10 or more recent reviews and a trScore of 7.5 or higher, indicating above-average satisfaction for business technology. The products with the highest trScores appear first on the list. Read more about the Top Rated criteria.