Business Process Management (BPM) Tools

Top Rated Business Process Management (BPM) Products

TrustRadius Top Rated for 2021

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

Business Process Management (BPM) Tools TrustMap

TrustMaps are two-dimensional charts that compare products based on trScore and research frequency by prospective buyers. Products must have 10 or more ratings to appear on this TrustMap.

Business Process Management (BPM) Tools Overview

What are BPM Tools?

Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal of BPM might be to reduce inefficiencies, human error, or miscommunications.

BPM is often a juncture between IT and business departments at a company.

BPM Tools Features & Capabilities

Business process management software frequently focuses on allowing non-IT specialists to build business workflows, with an emphasis on connecting disparate systems. BPM tools usually make their capabilities accessible through a visual process modelling and design tool that allows relatively non-technical users to design and test processes and workflows. BPM tools include a range of capabilities to serve this core workflow function:

  • Workflow management: Users can design, test, and execute complex workflows to manage the interactions between employees, systems, and data. Many of these workflows are automated by the BPM platform.

  • Business rules engine: Users can create complex sets of business rules and conditions as part of process design and execution.

  • Form generator: Users can build web-forms without programming or coding skills.

  • Collaboration: The software often supports things like discussion threads, decision management, and idea management.

  • Analytics: Users can define metrics and KPIs, and run standard and custom reports.

  • Integrations: Key integrations enable businesses to use data across systems and interfaces, such as MS Sharepoint and Salesforce.

BPM Software Uses

BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.

Examples of processes that might be designed and improved using BPM software include:

  • Employee onboarding

  • Expense reporting

  • Time off requests

  • Account management

  • Invoice management

  • Loan origination

  • Compliance management

  • Customer requests and service orders

  • Complaint management

  • Project management or development

Benefits of BPM

BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:

  • Cutting costs

  • Ensuring regulatory compliance

  • Increasing accountability

  • Improving engagement with customers or customer satisfaction

  • Reducing inefficiencies

  • Driving competitive advantages

  • Simplifying operations

  • Improving business agility

BPM vs. Low-Code Development

Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.

Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.

Cloud BPM

Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:

  • Preference for keeping critical systems in-house

  • Requirements for extensive integration with local data

  • Serve very large user communities

  • Regulatory constraints on handling and storing sensitive data, such as HIPAA.

  • High focus on data security and visibility

  • Operations in multiple countries, some of which may have low internet bandwidth or content censorship

Business Process Management Tools Comparison

There are two key factors to consider when on the market for a BPM tool:

1. On-premise vs Cloud: Decide whether you want to host your BPM software on-site or off-site by using a SaaS version of the tool. Some BPM software is available in both editions, whereas others aren't.

2. BPM framework: There are three different BPM frameworks from which to choose: full-service, horizontal, and vertical. Full-service frameworks include a comprehensive suite of BPM tools so you do not have to use more than one tool to meet your BPM needs. Horizontal frameworks deal only with the design and development phases of business processes across industries. Vertical frameworks focus on carrying out processes specific to your industry and are not one-size-fits-all.

Start a Business Process Management (BPM) tool comparison

Pricing Information

BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, BPM software is likely to be between $30 and $100 per user per month.

Business Process Management (BPM) Products

(51-75 of 124) Sorted by Most Reviews


DHC Vision is a business process management offering that combines multiple key business process management functionalities, specifically document management, process modeling and analysis, and enterprise architecture.

FIS iWorks Macess

iWorks Macess from SunGard is an enterprise content management (ECM) and business process management (BPM) solution for health care and insurance companies.


The inubit BPM offering from Bosch Software Innovations covers the full, end-to-end business process lifecycle with built-in functionalities such as service-oriented architecture, enterprise application integration, and electronic data interchange.

Axway ProcessManager

Axway ProcessManager is a business process management (BPM) platform and middleware solution.

Case Foundation

IBM Case Foundation (formerly IBM FileNet Business Process Manager) is a business process management platform focused on case and document management across the business process lifecycle with workflow-based solutions.

Impel Ops

Impelops is a business process management software with strengths in its workflows, analytics and reporting capabilities. It is designed primarily for companies in the IT help desk space.

SS&C Chorus

SS&C offers the AWD Intelligent Automation Platform, which combines low-code application design, ingestion and content management, role-based workspaces, data and analytics, orchestration, integration services, rules management, multi-experience communications and robotics and emerging…

PNMsoft Sequence

PNMsoft Sequence is an intelligent Business Process Management platform offered by Genpact. The product includes an edition for SharePoint and for Microsoft Dynamics CRM, as well as mobile, social and cloud versions.

Living Systems Process Suite

Living Systems Process Suite (LSPS) is an intelligent business process management platform offered by Whitestein Technologies. It offers goal-driven process management, as well as process automation and self-adaptive process optimization. Features include the ability to set goals,…

ALTO Produce

ALTO Produce is a workflow management-themed business process management solution from the Innovation Centric Group. The strengths of ALTO Produce are its financial management and data management capabilities.

eFit Financial

The eFit Financial business process management software is designed specifically to handle the management needs of gyms and/or health clubs. It includes capabilities like billing, customer relationship management, scheduling, and analytic reporting.

Constellation Payments

Constellation Payments is a single-source integration business process management software solution focused entirely on payment processing.


Mphasis is a business process management platform that focuses on service-oriented enterprise architecture and application integration to drive BPM.


The business process management offering from Hydrous, a software company with headquarters in Atlanta, Georgia, is designed around directed decision workflows and a universal analytical model to increase scale and efficiency across different departments.

Axon.Ivy BPM Suite

Axon.Ivy places an emphasis on process execution and workflow management to drive its business process management suite. From case management to security management to process support, Axon.Ivy uses multiple key functionalities to proved an effective business process automation and…


Eccentex is a business process management solution focused on case management, knowledge workers, and knowledge management. It implements a variety of tools, such as work order processing, contract management, and fraud investigation.

Datapolis Workbox 2010

Datapolis Workbox 2010 is a business process management software designed specifically for Microsoft SharePoint Server 2010. Workbox places an emphasis on enterprise architecture and an intuitive user interface for workflows.


What is ELMA365?ELMA365 is a low-code BPM platform that helps businesses accelerate digital transformation and innovate faster. With ELMA365 you can deliver enterprise-grade apps and automate processes with little to no coding.ELMA365 ApplicationsELMA365 integrated applications cover…

Enterprise Explorer

Enterprise Explorer is designed to offer a simple and intuitive way for professional business process modeling on Microsoft platforms. Enterprise Explorer transforms an individual Visio® workplace into a powerful multi-user platform operating on a basis of centralized process repository,…

iLeap Platform

iLeap is a low-code application development and business process management platform which empowers enterprises to build business applications rapidly, while seamlessly integrating with existing technology platforms. The vendor's value proposition is that iLeap empowers enterprise…


frevvo is a point-and-click workflow automation platform. It automates online forms & approval workflows for a wide array of business verticals including HR, Finance, Higher Education, and K-12 Schools. According to the vendor, it transforms expensive, manual processes into fully…


WorkflowGen is a process design and automation solution that is designed to enable companies to quickly optimize and implement business processes while providing powerful, cutting-edge integration features to meet the demands of digital transformation. With WorkflowGen, process designers…


TimelinePI mines existing system data about operating processes, reconstructs every variation, and provides sophisticated analytics that enables deep understanding of process behavior, what they cost you, and what drives exceptions. The product helps companies identify risk &…



Starting Price $20

Axonator is a mobile form app which lets you create mobile-ready forms that will automate your existing business by replacing paper forms with a well organized and simple digital system. According to the vendor, Axonator allows you to collect data in real time using custom designed…

BIC Platform

BIC Platform is a holistic BPM software that covers the whole life cycle of process management. The vendor says it has an intuitive design that allows users to quickly start with process modeling and manage the full process cycle up to the optimization. It offers extensive features…

Frequently Asked Questions

What is business process management?

Business process management is the establishment, refinement, and, where possible, automation of routine business processes. It enables the flow of tasks and data across personnel and systems and minimizes bottlenecks.

What are the core features of BPM software?

Core BPM features include a visual, low-code workflow design and process modelling tool, integrations with third-party systems, business rule generation, and form generation.

What is the difference between BPM software and workflow software?

BPM encompasses the functionality of workflow software, but it also has other capabilities. Key additional BPM functions include providing support for data flow across systems and far more automation than traditional workflow software.

What’s the difference between BPM and Robotic Process Automation (RPA)?

RPA is a derivation or evolution of BPM technology that focuses primarily on automation. BPM provides more functionality for business processes that rely on manual efforts from employees.

How much do business process management tools cost?

BPM tools are priced per user, and scale in pricing according to the scope of features offered. Typical BPM prices range from $30-$100 per user per month.