Impelops is a business process management software with strengths in its workflows, analytics and reporting capabilities. It is designed primarily for companies in the IT help desk space.
Business Process Management (BPM) Tools
Best Business Process Management (BPM) Tools
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Business Process Management (BPM) Tools Overview
What are BPM Tools?
Business process management (BPM) tools have an end goal of improving corporate performance. They provide a systematic approach to managing and optimizing a company's business processes. BPM tools usually facilitate designing, modeling, implementing, and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. The goal might be to reduce inefficiencies, human error, or miscommunications.
BPM is often a juncture between IT and business departments at a company.
BPM Tools Features & Capabilities
- BPM software includes a visual process design tool that allows relatively non-technical users to design and test processes and workflows. The processes can usually be designed using the standard BPMN (Business Process Model and Notation) and SOA (Service-Oriented Architecture) methodologies, and exported in an executable language format (such as XPDL or BPEL).
- Users can create complex sets of business rules and conditions as part of process design and execution.
- Users can design, test, and execute complex workflows, coordinating the interactions between people, systems, and data.
- Users can build web-forms without programming or coding skills.
- The software often supports things like discussion threads, decision management, and idea management.
- Users can define metrics and KPIs, and run standard and custom reports.
How BPM Software Works
BPM software supports the activity of BPM by allowing users to design, model, execute, automate, and analyze process workflows. A process is usually defined as a set of activities or tasks that are linked together based on conditions. Processes might involve person-to-person interactions or system-to-system.
Examples of processes that might be designed and improved using BPM software include:
- Employee onboarding
- Expense reporting
- Time off requests
- Account management
- Invoice management
- Loan origination
- Compliance management
- Customer requests
- Complaint management
- Project management or development
Benefits of BPM
BPM suites are usually designed to help improve business processes. Below are some examples of the potential benefits of using BPM software:
Ensuring regulatory compliance
Improving engagement with customers or customer satisfaction
Driving competitive advantages
Improving business agility
BPM vs. Low-Code Development
Although many BPM platforms now have low-code development capabilities, BPM and low-code platforms are fundamentally different. This is largely because they have different aims. Business Process Management suites are targeted towards achieving operational excellence in enterprises. The underlying goal is to connect all processes and functions within the organization in the name of operational efficiency.
Low-code platforms, on the other hand, are designed to expedite the software development and delivery process. Low-code is about enabling "citizen developers" to build business applications by assembling building blocks, with a reduced need for coding by highly-skilled developers.
Most modern BPM products are cloud offerings, but there are still several fully on-premises offerings that appeal to buyers for a specific set of reasons. Additionally, several products offer both a cloud and an on-premises version. Potential reasons for purchasing an on-premise product include:
Preference for keeping critical systems in-house
Requirements for extensive integration with local data
Serve very large user communities
Regulatory constraints on handling and storing sensitive data, such as HIPAA.
High focus on data security and visibility
Operations in multiple countries, some of which may have low internet bandwidth or content censorship
BPM software is complex enterprise software and prices can vary quite widely depending on several factors such as requirements, customizations, backend coding, on-premise vs cloud software, etc. In general, enterprise cloud software is likely to be between $50 and $100 per user per month.
Business Process Management (BPM) Products
Listings (51-75 of 105)
IBM Case Foundation (formerly IBM FileNet Business Process Manager) is a business process management platform focused on case and document management across the business process lifecycle with workflow-based solutions.
The ADONIS BPM offering, available both through the cloud and as a browser-based platform, is a flexible, model-based BPM solution that can be built to fit a company's needs at different points in the business process lifecycle.
Axway ProcessManager is a business process management (BPM) platform and middleware solution.
The inubit BPM offering from Bosch Software Innovations covers the full, end-to-end business process lifecycle with built-in functionalities such as service-oriented architecture, enterprise application integration, and electronic data interchange.
Intalio's BPMS Enterprise Edition was acquired by Everteam.
webMethods BPM is a business process management platform offered by Software AG. Key features include business application development, task and team management, and KPI monitoring and alerts.
AWD is a business process management solution offered by DST Systems. Features and capabilities include enterprise content management, case management, mobile access, data capture from various sources, a visual design tool, process workflows, monitoring, and a collaboration portal.
Innovator is a versatile modeling, SOA governance, and business process management platform from German company MID.
Living Systems Process Suite (LSPS) is an intelligent business process management platform offered by Whitestein Technologies. It offers goal-driven process management, as well as process automation and self-adaptive process optimization. Features include the ability to set goals, model plans via...
PNMsoft Sequence is an intelligent Business Process Management platform offered by Genpact. The product includes an edition for SharePoint and for Microsoft Dynamics CRM, as well as mobile, social and cloud versions.
Mphasis is a business process management platform that focuses on service-oriented enterprise architecture and application integration to drive BPM.
ALTO Produce is a workflow management-themed business process management solution from the Innovation Centric Group. The strengths of ALTO Produce are its financial management and data management capabilities.
Constellation Payments is a single-source integration business process management software solution focused entirely on payment processing.
The eFit Financial business process management software is designed specifically to handle the management needs of gyms and/or health clubs. It includes capabilities like billing, customer relationship management, scheduling, and analytic reporting.
Element Robot provides an ERP/MRP solution for digital manufacturing. The company aims to advance manufacturing with better software.
Appit is a cloud-based tool for building Sharepoint workflow apps.
Datapolis Workbox 2010 is a business process management software designed specifically for Microsoft SharePoint Server 2010. Workbox places an emphasis on enterprise architecture and an intuitive user interface for workflows.
Axon.Ivy places an emphasis on process execution and workflow management to drive its business process management suite. From case management to security management to process support, Axon.Ivy uses multiple key functionalities to proved an effective business process automation and management sol...
Eccentex is a business process management solution focused on case management, knowledge workers, and knowledge management. It implements a variety of tools, such as work order processing, contract management, and fraud investigation.
The business process management offering from Hydrous, a software company with headquarters in Atlanta, Georgia, is designed around directed decision workflows and a universal analytical model to increase scale and efficiency across different departments.
Adeptia BPM is a web-based business process management solution with an emphasis on efficient and effective integration into any business's existing business process, with key features like Rules Based Routing and Workflow Automation.
ELMA EUROPE SARL is an international extension of the Russian software company ELMA. The company is focused on business process automation and performance management solutions. ELMA EUROPE SARL was founded in 2007 and has been implementing software in Russia and CIS companies. The vendor says t...
The OpenText AppWorks Platform (formerly known as the OpenText Process Suite) supports business process management, case management, master data management, and business rules management capabilities with the ability to quickly build and rapidly deploy business applications to the cloud with a lo...
Intellect is a leading provider of cloud business process management (BPM) software built for a mobile world. Intellect is focused on delivering the fastest ROI in the industry, and delivers results for mid-sized businesses and departments of large enterprises seeking fast time-...