123FormBuilder vs. Formstack Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
123FormBuilder
Score 7.9 out of 10
N/A
123ContactForm is an online form and survey builder. Its drag and drop interface doesn't require coding skills, thus it can be used by both technical and non-technical people. The web forms can be integrated with various 3rd party apps and can be fully customized to match business or individual needs.
$14.95
per month
Formstack Forms
Score 8.6 out of 10
N/A
Formstack is an online form building solution. Its drag-and-drop web form creator gives digital marketers a tool for online data collection and engagement. Users can collect payments and pass form data to popular marketing apps through third-party integrations. With Formstack, users can capture responses, store the information and share it with their teams.
$50
per month
Pricing
123FormBuilderFormstack Forms
Editions & Modules
Gold
$19
per Month; or $190 per Year
Platinum
$39
per Month; or $390 per Year
Corporate
$79/month
billed annually
Basic
Free
Enterprise
Contact sales team
Offerings
Pricing Offerings
123FormBuilderFormstack Forms
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlans start at $50/month (billed annually), including: 20 Digital Forms 1,000 Submissions Per Form 14,400 API Calls Per Day Drag-and-Drop Form Builder Custom Themes Payment Integrations Salesforce Integration SSO User Management Form Prefill
More Pricing Information
Community Pulse
123FormBuilderFormstack Forms
Considered Both Products
123FormBuilder

No answer on this topic

Formstack Forms
Chose Formstack Forms
Flexibility, tools and ROI are the reasons we chose Formstack. Data being exportable to other tools and systems we use also helped to make this determination. The level of complexity and conditional logic it has even at its most basic levels gives it an edge over most …
Top Pros
Top Cons
Features
123FormBuilderFormstack Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
123FormBuilder
-
Ratings
Formstack Forms
6.0
61 Ratings
26% below category average
Survey templates00 Ratings9.053 Ratings
Themes00 Ratings4.656 Ratings
Custom logo/branding00 Ratings4.558 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
123FormBuilder
-
Ratings
Formstack Forms
7.7
58 Ratings
11% below category average
Changes to live survey00 Ratings6.453 Ratings
Question design help00 Ratings8.01 Ratings
Multiple question types00 Ratings8.858 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
123FormBuilder
-
Ratings
Formstack Forms
7.3
58 Ratings
13% below category average
Survey logic flexibility00 Ratings7.358 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
123FormBuilder
-
Ratings
Formstack Forms
9.3
59 Ratings
12% above category average
Response tracking00 Ratings10.01 Ratings
Data export00 Ratings9.159 Ratings
Standard reports00 Ratings9.056 Ratings
Custom reports00 Ratings8.648 Ratings
Analytics00 Ratings10.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
123FormBuilder
-
Ratings
Formstack Forms
8.6
57 Ratings
3% above category average
Access controls00 Ratings8.855 Ratings
Compliance00 Ratings8.550 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
123FormBuilder
-
Ratings
Formstack Forms
8.0
1 Ratings
1% below category average
Vendor-offered crowdsourcing00 Ratings8.01 Ratings
Respondent restrictions00 Ratings8.01 Ratings
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123FormBuilderFormstack Forms
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User Ratings
123FormBuilderFormstack Forms
Likelihood to Recommend
1.0
(8 ratings)
7.2
(74 ratings)
Likelihood to Renew
6.0
(4 ratings)
9.1
(12 ratings)
Usability
8.0
(1 ratings)
6.9
(6 ratings)
Availability
8.0
(1 ratings)
10.0
(2 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.0
(1 ratings)
3.4
(5 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
10.0
(1 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
123FormBuilderFormstack Forms
Likelihood to Recommend
123FormBuilder
If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Read full review
Formstack
Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
Read full review
Pros
123FormBuilder
  • Ease of constructing a form with requisite inputs
  • Customizable look and feel options based on varying requirements in our case
  • Logic based branching & validation
Read full review
Formstack
  • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
  • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
  • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
Read full review
Cons
123FormBuilder
  • Some employees are intimidated at first. After all, it is html.
  • There is so much functionality that it can be easy for novices to get lost.
  • Will there be more payment flexibility? parents use more of the bank to person payment options.
Read full review
Formstack
  • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
  • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
  • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
Read full review
Likelihood to Renew
123FormBuilder
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
Read full review
Formstack
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
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Usability
123FormBuilder
Easy to install and quickly explain to others how to use
Read full review
Formstack
I give it this rating because Ali feel like just about anyone can use this. Now with 7 billion people in the work I understand that’s not the case but I feel like Formstack get it pretty simple where a majority of humans could use it and navigate through. The only reason I didn’t give it a higher rating is because I think Google Forms is a little easier to use and that it’s pretty much impossible for any product to get a 10 on usability in my opinion.
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Reliability and Availability
123FormBuilder
I did not encounter any blackout issues
Read full review
Formstack
No answers on this topic
Performance
123FormBuilder
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Read full review
Formstack
No answers on this topic
Support Rating
123FormBuilder
Very neutral, did not have to use support a lot
Read full review
Formstack
The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
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Online Training
123FormBuilder
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
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Formstack
No answers on this topic
Implementation Rating
123FormBuilder
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Read full review
Formstack
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
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Alternatives Considered
123FormBuilder
Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
Read full review
Formstack
Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Read full review
Scalability
123FormBuilder
It was easy to install and I believe that would make it easy to use across several websites
Read full review
Formstack
No answers on this topic
Return on Investment
123FormBuilder
  • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
Read full review
Formstack
  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
Read full review
ScreenShots

123FormBuilder Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of