38 Ratings
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Score 6.5 out of 101
7 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

If you have a lot of customer interaction with your site, where you need to collected specific, targeted, situational data, 123FormBuilder is an absolute winner. If your site is more information and perhaps leads to a software platform or other product or service, 123FormBuilder might prove unnecessarily robust for you. Something simpler and cheaper might make more sense for you. But in most cases where you're seeking to collect information from customers, I'd happily recommend 123FormBuilder.
Brad Price profile photo

GoCanvas

GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client
Daryl Pollak profile photo

Feature Rating Comparison

Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
GoCanvas
8.4
Survey templates
123FormBuilder (formerly 123ContactForm)
GoCanvas
7.9
Themes
123FormBuilder (formerly 123ContactForm)
GoCanvas
8.3
Custom logo/branding
123FormBuilder (formerly 123ContactForm)
GoCanvas
9.0

Survey Content

123FormBuilder (formerly 123ContactForm)
GoCanvas
9.4
Changes to live survey
123FormBuilder (formerly 123ContactForm)
GoCanvas
9.5
Question design help
123FormBuilder (formerly 123ContactForm)
GoCanvas
9.5
Multiple question types
123FormBuilder (formerly 123ContactForm)
GoCanvas
9.3

Survey Logic

123FormBuilder (formerly 123ContactForm)
GoCanvas
8.3
Survey logic flexibility
123FormBuilder (formerly 123ContactForm)
GoCanvas
8.3

Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
GoCanvas
9.0
Response tracking
123FormBuilder (formerly 123ContactForm)
GoCanvas
9.7
Data export
123FormBuilder (formerly 123ContactForm)
GoCanvas
8.3
Standard reports
123FormBuilder (formerly 123ContactForm)
GoCanvas
8.4
Custom reports
123FormBuilder (formerly 123ContactForm)
GoCanvas
9.3
Analytics
123FormBuilder (formerly 123ContactForm)
GoCanvas
9.5

Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
GoCanvas
8.8
Access controls
123FormBuilder (formerly 123ContactForm)
GoCanvas
9.3
Compliance
123FormBuilder (formerly 123ContactForm)
GoCanvas
8.3

Survey Distribution

123FormBuilder (formerly 123ContactForm)
GoCanvas
8.5
Vendor-offered crowdsourcing
123FormBuilder (formerly 123ContactForm)
GoCanvas
8.5
Respondent restrictions
123FormBuilder (formerly 123ContactForm)
GoCanvas
8.5

Pros

123FormBuilder (formerly 123ContactForm)

  • 123ContactForm makes creating online forms and surveys a breeze. It comes with a free form-builder that you can even connect to other online platforms like MailChimp, Salesforce, and more. Data collection is automated through its robust features.
  • 123ContactForm also offers numerous payment processes that you can integrate with an online form without having to resort to a shopping cart function.
  • The program comes with a built-in analytics so that you can easily track online form performance and interpret data through graphical reports and efficient data mining.
No photo available

GoCanvas

  • GoCanvas puts a powerful platform in your hands to create your own "apps" and PDF output for various needs. It is very flexible and allows customization to many different business scopes. Instead of having to pay a technical team to develop everything I was able to develop all our functionality with periodic help from their tech support staff.
  • They are constantly developing new functionality into the platform and take the suggestions from their users seriously to add features that they request. They also integrate with many other apps we already use like dropbox.
  • The price is reasonable and they offer different account pricing structures to fit small businesses.
Daryl Pollak profile photo

Cons

123FormBuilder (formerly 123ContactForm)

  • I found no drawbacks to using 123ContactForm.
No photo available

GoCanvas

  • Some of their customization of the PDF Report builder is limited, but this is more than likely for simplicity sake. There have been some limitations based on their programming limitations, but we've been able to get around some of them.
  • Tech support is not instantly available and can take up to a day to get back to you.
Daryl Pollak profile photo

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 6.0
Based on 4 answers
I no longer work for that employer, so I don't know if they renewed
Ann Murray, M. Ed. profile photo

GoCanvas

No score
No answers yet
No answers on this topic

Usability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
Justin Kofron profile photo

GoCanvas

No score
No answers yet
No answers on this topic

Reliability and Availability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I did not encounter any blackout issues
Justin Kofron profile photo

GoCanvas

No score
No answers yet
No answers on this topic

Performance

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 9.0
Based on 1 answer
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
Justin Kofron profile photo

GoCanvas

No score
No answers yet
No answers on this topic

Support

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
Very neutral, did not have to use support a lot
Justin Kofron profile photo

GoCanvas

No score
No answers yet
No answers on this topic

Online Training

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
Justin Kofron profile photo

GoCanvas

No score
No answers yet
No answers on this topic

Implementation

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
Justin Kofron profile photo

GoCanvas

No score
No answers yet
No answers on this topic

Alternatives Considered

123FormBuilder (formerly 123ContactForm)

I think functionality between 123FormBuilder and other options is quite similar, in most cases. Where I found 123FormBuilder to be a significant winner was with regard to ease of use, and overall UX. Robust, simple, accessible, effective, and customizable are the keywords I'd highlight that helped me choose 123FormBuilder with complete confidence. That's not to say the other options will fail you, but you surely can't go wrong with 123FormBuilder.
Brad Price profile photo

GoCanvas

I tried a couple of other options like Proforms and one other that I don't recall. Because I have moderate computer knowledge and we had the need for customization and flexibility, GoCanvas couldn't be beat. They also worked with us on flat pricing for a bulk rate of licenses which allows us to flexible as our number of inspectors fluctuates up and down, yet we pay a flat rate every year.
Daryl Pollak profile photo

Scalability

123FormBuilder (formerly 123ContactForm)

123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
Justin Kofron profile photo

GoCanvas

No score
No answers yet
No answers on this topic

Return on Investment

123FormBuilder (formerly 123ContactForm)

  • Improved contact information updates
  • Improved reporting
  • Improved workshop attendance communications
Ann Murray, M. Ed. profile photo

GoCanvas

  • GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
  • It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
Daryl Pollak profile photo

Screenshots

GoCanvas

Pricing Details

123FormBuilder (formerly 123ContactForm)

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

123FormBuilder (formerly 123ContactForm) Editions & Modules

123FormBuilder (formerly 123ContactForm)
Edition
Basic
Free
Gold
$192
Platinum
$393
Corporate
$79/month4
2. per Month; or $190 per Year
3. per Month; or $390 per Year
4. billed annually
Additional Pricing Details

GoCanvas

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoCanvas Editions & Modules

GoCanvas
Additional Pricing Details

Add comparison