42 Ratings
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Score 9.3 out of 100
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100

Feature Set Ratings

    Survey Format & Appearance

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    10.0

    GoCanvas

    100%
    GoCanvas ranks higher in 3/3 features

    Survey templates

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Themes

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Custom logo/branding

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Survey Content

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    10.0

    GoCanvas

    100%
    GoCanvas ranks higher in 3/3 features

    Changes to live survey

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Question design help

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Multiple question types

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Survey Logic

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    10.0

    GoCanvas

    100%
    GoCanvas ranks higher in 1/1 features

    Survey logic flexibility

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Survey Reporting & Analytics

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    10.0

    GoCanvas

    100%
    GoCanvas ranks higher in 5/5 features

    Response tracking

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Data export

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Custom reports

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Analytics

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Survey Administration & Security

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    10.0

    GoCanvas

    100%
    GoCanvas ranks higher in 2/2 features

    Access controls

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Compliance

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Survey Distribution

    123FormBuilder (formerly 123ContactForm)

    Feature Set Not Supported
    N/A
    10.0

    GoCanvas

    100%
    GoCanvas ranks higher in 2/2 features

    Vendor-offered crowdsourcing

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Respondent restrictions

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Attribute Ratings

    • 123FormBuilder (formerly 123ContactForm) and GoCanvas are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    123FormBuilder (formerly 123ContactForm)

    90%
    8 Ratings
    9.0

    GoCanvas

    90%
    4 Ratings

    Likelihood to Renew

    6.0

    123FormBuilder (formerly 123ContactForm)

    60%
    4 Ratings

    GoCanvas

    N/A
    0 Ratings

    Usability

    8.0

    123FormBuilder (formerly 123ContactForm)

    80%
    1 Rating

    GoCanvas

    N/A
    0 Ratings

    Availability

    8.0

    123FormBuilder (formerly 123ContactForm)

    80%
    2 Ratings

    GoCanvas

    N/A
    0 Ratings

    Performance

    9.0

    123FormBuilder (formerly 123ContactForm)

    90%
    2 Ratings

    GoCanvas

    N/A
    0 Ratings

    Support Rating

    7.0

    123FormBuilder (formerly 123ContactForm)

    70%
    2 Ratings

    GoCanvas

    N/A
    0 Ratings

    Online Training

    8.0

    123FormBuilder (formerly 123ContactForm)

    80%
    1 Rating

    GoCanvas

    N/A
    0 Ratings

    Implementation Rating

    8.0

    123FormBuilder (formerly 123ContactForm)

    80%
    2 Ratings

    GoCanvas

    N/A
    0 Ratings

    Product Scalability

    7.0

    123FormBuilder (formerly 123ContactForm)

    70%
    1 Rating

    GoCanvas

    N/A
    0 Ratings

    Likelihood to Recommend

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder is perfect for creating many different types of forms from questionnaires to surveys and more! I’ve never had an issue finding what I needed because they have an endless amount of options to design and brand whatever type of form your business needs! However, there is a learning curve (due to the many different options) so it can be overwhelming, and the outdated look doesn’t help. Also, the price point is a bit high at over $20 a month but if you can afford to pay this then it will definitely have you covered on anything and everything you’ll ever need to create endless beautiful and professional forms
    Katie Bindert | TrustRadius Reviewer

    GoCanvas

    GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client
    Daryl Pollak | TrustRadius Reviewer

    Pros

    123FormBuilder (formerly 123ContactForm)

    • Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
    • Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
    • All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
    Brad Price | TrustRadius Reviewer

    GoCanvas

    • GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
    • GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.
    Anonymous | TrustRadius Reviewer

    Cons

    123FormBuilder (formerly 123ContactForm)

    • One-off payment integration requires a higher subscription
    • Storage is not commensurate with pricing
    • Not exactly a strong negative, but could work on pricing it better for non-US markets
    Prasar Sharma | TrustRadius Reviewer

    GoCanvas

    • More features with app builder.
    • Chat features in real time.
    • Streaming services.
    Niares Hunn | TrustRadius Reviewer

    Pricing Details

    123FormBuilder (formerly 123ContactForm)

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $14.95 per month

    123FormBuilder (formerly 123ContactForm) Editions & Modules

    Edition
    BasicFree
    Gold$192
    Platinum$393
    Corporate$79/month4
    1. none
    2. per Month; or $190 per Year
    3. per Month; or $390 per Year
    4. billed annually
    Additional Pricing Details

    GoCanvas

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    GoCanvas Editions & Modules

    Edition
    IndividualFree
    Business$452
    Professional$552
    EnterpriseContact sales team
    1. none
    2. per user/per month
    3. none
    Additional Pricing Details

    Likelihood to Renew

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 6.0
    Based on 4 answers
    I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
    Justin Kofron | TrustRadius Reviewer

    GoCanvas

    No score
    No answers yet
    No answers on this topic

    Usability

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 8.0
    Based on 1 answer
    Easy to install and quickly explain to others how to use
    Justin Kofron | TrustRadius Reviewer

    GoCanvas

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 8.0
    Based on 2 answers
    I did not encounter any blackout issues
    Justin Kofron | TrustRadius Reviewer

    GoCanvas

    No score
    No answers yet
    No answers on this topic

    Performance

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 9.0
    Based on 2 answers
    The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
    Justin Kofron | TrustRadius Reviewer

    GoCanvas

    No score
    No answers yet
    No answers on this topic

    Support Rating

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 7.0
    Based on 2 answers
    Very neutral, did not have to use support a lot
    Justin Kofron | TrustRadius Reviewer

    GoCanvas

    No score
    No answers yet
    No answers on this topic

    Online Training

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 8.0
    Based on 1 answer
    I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
    Justin Kofron | TrustRadius Reviewer

    GoCanvas

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 8.0
    Based on 2 answers
    123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
    Justin Kofron | TrustRadius Reviewer

    GoCanvas

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    123FormBuilder (formerly 123ContactForm)

    Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form
    Anonymous | TrustRadius Reviewer

    GoCanvas

    Danielle Thompson | TrustRadius Reviewer

    Scalability

    123FormBuilder (formerly 123ContactForm)

    123FormBuilder (formerly 123ContactForm) 7.0
    Based on 1 answer
    It was easy to install and I believe that would make it easy to use across several websites
    Justin Kofron | TrustRadius Reviewer

    GoCanvas

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    123FormBuilder (formerly 123ContactForm)

    • 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
    Brendan Farrugia | TrustRadius Reviewer

    GoCanvas

    • GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
    • It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
    Daryl Pollak | TrustRadius Reviewer

    Screenshots

    GoCanvas

    Add comparison