123FormBuilder (formerly 123ContactForm) vs GoCanvas

123FormBuilder (formerly 123ContactForm)

In our case we used it in a range of varying scenarios across internal functions as well as for external clients. It is fairly well featured and suited for use across multiple use cases. Albeit we ended up not using the pay features because it was an occasional requirement for us, I think one of the areas where it would be well suited would be processes requiring online payments based on variable logic. The pricing structure ironically makes it less suited for the same scenario for users with limited requirements.

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Prasar Sharma

Principal Consultant

Evolution PartnersManagement Consulting, 51-200 employees

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GoCanvas

GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client

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Daryl Pollak

Project Manager - QC/Engineer of Record

Black Eagle Consulting, IncConstruction, 11-50 employees

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Feature Rating Comparison

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

8.4

Survey templates

—

8.0

Themes

—

8.3

Custom logo/branding

—

9.0

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

9.4

Changes to live survey

—

9.5

Question design help

—

9.5

Multiple question types

—

9.3

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

8.3

Survey logic flexibility

—

8.3

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

9.1

Response tracking

—

9.7

Data export

—

8.3

Standard reports

—

8.5

Custom reports

—

9.3

Analytics

—

9.5

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

8.8

Access controls

—

9.3

Compliance

—

8.3

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

8.5

Vendor-offered crowdsourcing

—

8.5

Respondent restrictions

—

8.5

Pros

Ease of constructing a form with requisite inputs
Customizable look and feel options based on varying requirements in our case
Logic based branching & validation

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Prasar Sharma

Principal Consultant

Evolution PartnersManagement Consulting, 51-200 employees

View all 7 answers on this topic

GoCanvas puts a powerful platform in your hands to create your own "apps" and PDF output for various needs. It is very flexible and allows customization to many different business scopes. Instead of having to pay a technical team to develop everything I was able to develop all our functionality with periodic help from their tech support staff.
They are constantly developing new functionality into the platform and take the suggestions from their users seriously to add features that they request. They also integrate with many other apps we already use like dropbox.
The price is reasonable and they offer different account pricing structures to fit small businesses.

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Daryl Pollak

Project Manager - QC/Engineer of Record

Black Eagle Consulting, IncConstruction, 11-50 employees

View all 3 answers on this topic

Cons

I found no drawbacks to using 123ContactForm.

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Verified User

Analyst in Information Technology

Wholesale Company, 201-500 employees

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Some of their customization of the PDF Report builder is limited, but this is more than likely for simplicity sake. There have been some limitations based on their programming limitations, but we've been able to get around some of them.
Tech support is not instantly available and can take up to a day to get back to you.

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Daryl Pollak

Project Manager - QC/Engineer of Record

Black Eagle Consulting, IncConstruction, 11-50 employees

View all 3 answers on this topic

Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0

Based on 4 answers

I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Usability

123FormBuilder (formerly 123ContactForm)8.0

Based on 1 answer

Easy to install and quickly explain to others how to use

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0

Based on 1 answer

I did not encounter any blackout issues

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Performance

123FormBuilder (formerly 123ContactForm)9.0

Based on 1 answer

The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Support

123FormBuilder (formerly 123ContactForm)7.0

Based on 1 answer

Very neutral, did not have to use support a lot

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Online Training

123FormBuilder (formerly 123ContactForm)8.0

Based on 1 answer

I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

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Implementation

123FormBuilder (formerly 123ContactForm)8.0

Based on 1 answer

123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

No answers on this topic

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Alternatives Considered

I have used several contact form plugins for WordPress, they are superior to 123ContactForm in that they provide more CRM options, but in terms of ease of installation and ease of use 123ContactForm is a better option for non-development website builders, or site owners that might not be as tech-savy.

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

View all 7 answers on this topic

GoCanvas is much easier to use and customize than Google Forms. We have used Google Forms in the past, but seem to find that GoCanvas works better for our company and what we do. The reports are cleaner, more professional, and easier to use than Google Forms. I feel that it makes us stand out from our competitors when trying to sign contracts.

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Verified User

Executive in Finance and Accounting

Construction Company, 11-50 employees

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Scalability

123FormBuilder (formerly 123ContactForm)7.0

Based on 1 answer

It was easy to install and I believe that would make it easy to use across several websites

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Return on Investment

Easy to install and track conversions, which has helped prove conversions to clients.
Less development expenses.

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

View all 7 answers on this topic

GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.

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Daryl Pollak

Project Manager - QC/Engineer of Record

Black Eagle Consulting, IncConstruction, 11-50 employees

View all 3 answers on this topic

Screenshots

123FormBuilder (formerly 123ContactForm)

See All (6) 123FormBuilder (formerly 123ContactForm) Screenshots

GoCanvas—

Pricing Details

123FormBuilder (formerly 123ContactForm)

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

123FormBuilder (formerly 123ContactForm) Editions & Modules

123FormBuilder (formerly 123ContactForm)

Edition

Basic

Free

Gold

$192

Platinum

$393

Corporate

$79/month4

2. per Month; or $190 per Year

3. per Month; or $390 per Year

4. billed annually

Additional Pricing Details

—

GoCanvas

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

GoCanvas Editions & Modules

GoCanvas

—

Additional Pricing Details

—

123FormBuilder (formerly 123ContactForm) vs GoCanvas

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

GoCanvas

Feature Rating Comparison

Survey templates

Themes

Custom logo/branding

Changes to live survey

Question design help

Multiple question types

Survey logic flexibility

Response tracking

Data export

Standard reports

Custom reports

Analytics

Access controls

Compliance

Vendor-offered crowdsourcing

Respondent restrictions

Pros

Cons

Likelihood to Renew

Usability

Reliability and Availability

Performance

Support

Online Training

Implementation

Alternatives Considered

Scalability

Return on Investment

Screenshots

Pricing Details

123FormBuilder (formerly 123ContactForm)

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

123FormBuilder (formerly 123ContactForm) Editions & Modules

Edition

Additional Pricing Details

GoCanvas

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

GoCanvas Editions & Modules

Additional Pricing Details

Rating Summary