123FormBuilder (formerly 123ContactForm) vs GoCanvas

• Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
• Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
• All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.

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• GoCanvas puts a powerful platform in your hands to create your own "apps" and PDF output for various needs. It is very flexible and allows customization to many different business scopes. Instead of having to pay a technical team to develop everything I was able to develop all our functionality with periodic help from their tech support staff.
• They are constantly developing new functionality into the platform and take the suggestions from their users seriously to add features that they request. They also integrate with many other apps we already use like dropbox.
• The price is reasonable and they offer different account pricing structures to fit small businesses.

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• One-off payment integration requires a higher subscription
• Storage is not commensurate with pricing
• Not exactly a strong negative, but could work on pricing it better for non-US markets

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• Some of their customization of the PDF Report builder is limited, but this is more than likely for simplicity sake. There have been some limitations based on their programming limitations, but we've been able to get around some of them.
• Tech support is not instantly available and can take up to a day to get back to you.

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• It helped with supplier/client information leakage. Occasionally during fast on-boarding information gets left out which later may create issues during filing (or in unfortunate cases of dispute).
• Payment requests by suppliers & remittance info from clients was easily logged ensuring easy information flow.
• Improved cost basis for information gathering for clients

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• I believe that GoCanvas has had a positive impact on my company because it has enabled us to sign more contracts with homeowners because of the efficiency gained, which in turn gave us more revenue.

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