123FormBuilder (formerly 123ContactForm) vs GoCanvas

123FormBuilder (formerly 123ContactForm)

I believe when creating forms larger in scale, 123contactform would be well suited in terms of flexibility. It allows a creator that's familiar with HTML and inline CSS to manipulate the form to their will, providing them the desired outcome.

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Verified User

Analyst in Information Technology

Wholesale Company, 201-500 employees

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GoCanvas

I believe that GoCanvas is well suited for a company when they have one or two documents that need to be in the system. Also maybe a smaller company with 1-11 employees. For us, it has been somewhat of a challenge with 10-15 employees using it with sometimes 5 different documents and managing that. The customization of the documents is fabulous and we could sign contracts electronically which gave us an edge with our competition.

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Verified User

Executive in Finance and Accounting

Construction Company, 11-50 employees

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Feature Rating Comparison

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

8.4

Survey templates

—

8.0

Themes

—

8.3

Custom logo/branding

—

9.0

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

9.4

Changes to live survey

—

9.5

Question design help

—

9.5

Multiple question types

—

9.3

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

8.3

Survey logic flexibility

—

8.3

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

9.1

Response tracking

—

9.7

Data export

—

8.3

Standard reports

—

8.5

Custom reports

—

9.3

Analytics

—

9.5

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

8.8

Access controls

—

9.3

Compliance

—

8.3

123FormBuilder (formerly 123ContactForm)

—

GoCanvas

8.5

Vendor-offered crowdsourcing

—

8.5

Respondent restrictions

—

8.5

Pros

123ContactForm makes creating online forms and surveys a breeze. It comes with a free form-builder that you can even connect to other online platforms like MailChimp, Salesforce, and more. Data collection is automated through its robust features.
123ContactForm also offers numerous payment processes that you can integrate with an online form without having to resort to a shopping cart function.
The program comes with a built-in analytics so that you can easily track online form performance and interpret data through graphical reports and efficient data mining.

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Verified User

Analyst in Information Technology

Wholesale Company, 201-500 employees

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GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.

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Verified User

Executive in Finance and Accounting

Construction Company, 11-50 employees

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Cons

I found no drawbacks to using 123ContactForm.

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Verified User

Analyst in Information Technology

Wholesale Company, 201-500 employees

View all 7 answers on this topic

Some of their customization of the PDF Report builder is limited, but this is more than likely for simplicity sake. There have been some limitations based on their programming limitations, but we've been able to get around some of them.
Tech support is not instantly available and can take up to a day to get back to you.

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Daryl Pollak

Project Manager - QC/Engineer of Record

Black Eagle Consulting, IncConstruction, 11-50 employees

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Likelihood to Renew

123FormBuilder (formerly 123ContactForm)6.0

Based on 4 answers

I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Usability

123FormBuilder (formerly 123ContactForm)8.0

Based on 1 answer

Easy to install and quickly explain to others how to use

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Reliability and Availability

123FormBuilder (formerly 123ContactForm)8.0

Based on 1 answer

I did not encounter any blackout issues

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Performance

123FormBuilder (formerly 123ContactForm)9.0

Based on 1 answer

The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Support

123FormBuilder (formerly 123ContactForm)7.0

Based on 1 answer

Very neutral, did not have to use support a lot

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

View all 1 answers on this topic

No score

No answers yet

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Online Training

123FormBuilder (formerly 123ContactForm)8.0

Based on 1 answer

I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Implementation

123FormBuilder (formerly 123ContactForm)8.0

Based on 1 answer

123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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No score

No answers yet

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Alternatives Considered

I have used several contact form plugins for WordPress, they are superior to 123ContactForm in that they provide more CRM options, but in terms of ease of installation and ease of use 123ContactForm is a better option for non-development website builders, or site owners that might not be as tech-savy.

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

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GoCanvas is much easier to use and customize than Google Forms. We have used Google Forms in the past, but seem to find that GoCanvas works better for our company and what we do. The reports are cleaner, more professional, and easier to use than Google Forms. I feel that it makes us stand out from our competitors when trying to sign contracts.

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Verified User

Executive in Finance and Accounting

Construction Company, 11-50 employees

View all 3 answers on this topic

Scalability

123FormBuilder (formerly 123ContactForm)7.0

Based on 1 answer

It was easy to install and I believe that would make it easy to use across several websites

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Return on Investment

Easy to install and track conversions, which has helped prove conversions to clients.
Less development expenses.

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Justin Kofron

SEO Specialist

Sq1Marketing and Advertising, 51-200 employees

View all 7 answers on this topic

I believe that GoCanvas has had a positive impact on my company because it has enabled us to sign more contracts with homeowners because of the efficiency gained, which in turn gave us more revenue.

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Verified User

Executive in Finance and Accounting

Construction Company, 11-50 employees

View all 3 answers on this topic

Screenshots

123FormBuilder (formerly 123ContactForm)

See All (6) 123FormBuilder (formerly 123ContactForm) Screenshots

GoCanvas—

Pricing Details

123FormBuilder (formerly 123ContactForm)

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

123FormBuilder (formerly 123ContactForm) Editions & Modules

123FormBuilder (formerly 123ContactForm)

Edition

Basic

Free

Gold

$192

Platinum

$393

Corporate

$79/month4

2. per Month; or $190 per Year

3. per Month; or $390 per Year

4. billed annually

Additional Pricing Details

—

GoCanvas

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

GoCanvas Editions & Modules

GoCanvas

—

Additional Pricing Details

—

Add comparison

Likelihood to Recommend

123FormBuilder (formerly 123ContactForm)

GoCanvas

Feature Rating Comparison

Survey templates

Themes

Custom logo/branding

Changes to live survey

Question design help

Multiple question types

Survey logic flexibility

Response tracking

Data export

Standard reports

Custom reports

Analytics

Access controls

Compliance

Vendor-offered crowdsourcing

Respondent restrictions

Pros

Cons

Likelihood to Renew

Usability

Reliability and Availability

Performance

Support

Online Training

Implementation

Alternatives Considered

Scalability

Return on Investment

Screenshots

Pricing Details

123FormBuilder (formerly 123ContactForm)

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

123FormBuilder (formerly 123ContactForm) Editions & Modules

Edition

Additional Pricing Details

GoCanvas

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

GoCanvas Editions & Modules

Additional Pricing Details

Rating Summary