What users are saying about
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 42 reviews and ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.9 out of 100
Based on 10 reviews and ratings
Feature Set Ratings
Survey Format & Appearance

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
10.0
GoCanvas
100%
GoCanvas ranks higher in 3/3 features
GoCanvas ranks higher in 3/3 features
Survey templates

N/A
0 Ratings
10.0
100%
4 Ratings
Themes

N/A
0 Ratings
10.0
100%
4 Ratings
Custom logo/branding

N/A
0 Ratings
10.0
100%
4 Ratings
Survey Content

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
10.0
GoCanvas
100%
GoCanvas ranks higher in 3/3 features
GoCanvas ranks higher in 3/3 features
Changes to live survey

N/A
0 Ratings
10.0
100%
3 Ratings
Question design help

N/A
0 Ratings
10.0
100%
3 Ratings
Multiple question types

N/A
0 Ratings
10.0
100%
4 Ratings
Survey Logic

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
10.0
GoCanvas
100%
GoCanvas ranks higher in 1/1 features
GoCanvas ranks higher in 1/1 features
Survey logic flexibility

N/A
0 Ratings
10.0
100%
4 Ratings
Survey Reporting & Analytics

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
10.0
GoCanvas
100%
GoCanvas ranks higher in 5/5 features
GoCanvas ranks higher in 5/5 features
Response tracking

N/A
0 Ratings
10.0
100%
4 Ratings
Data export

N/A
0 Ratings
10.0
100%
4 Ratings
Standard reports

N/A
0 Ratings
10.0
100%
3 Ratings
Custom reports

N/A
0 Ratings
10.0
100%
4 Ratings
Analytics

N/A
0 Ratings
10.0
100%
3 Ratings
Survey Administration & Security

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
10.0
GoCanvas
100%
GoCanvas ranks higher in 2/2 features
GoCanvas ranks higher in 2/2 features
Access controls

N/A
0 Ratings
10.0
100%
4 Ratings
Compliance

N/A
0 Ratings
10.0
100%
4 Ratings
Survey Distribution

123FormBuilder (formerly 123ContactForm)
Feature Set Not Supported
N/A
10.0
GoCanvas
100%
GoCanvas ranks higher in 2/2 features
GoCanvas ranks higher in 2/2 features
Vendor-offered crowdsourcing

N/A
0 Ratings
10.0
100%
3 Ratings
Respondent restrictions

N/A
0 Ratings
10.0
100%
3 Ratings
Attribute Ratings
- 123FormBuilder (formerly 123ContactForm) and GoCanvas are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
123FormBuilder (formerly 123ContactForm)
90%
8 Ratings
9.0
GoCanvas
90%
4 Ratings
Likelihood to Renew

6.0
123FormBuilder (formerly 123ContactForm)
60%
4 Ratings
GoCanvas
N/A
0 Ratings
Usability

8.0
123FormBuilder (formerly 123ContactForm)
80%
1 Rating
GoCanvas
N/A
0 Ratings
Availability

8.0
123FormBuilder (formerly 123ContactForm)
80%
2 Ratings
GoCanvas
N/A
0 Ratings
Performance

9.0
123FormBuilder (formerly 123ContactForm)
90%
2 Ratings
GoCanvas
N/A
0 Ratings
Support Rating

7.0
123FormBuilder (formerly 123ContactForm)
70%
2 Ratings
GoCanvas
N/A
0 Ratings
Online Training

8.0
123FormBuilder (formerly 123ContactForm)
80%
1 Rating
GoCanvas
N/A
0 Ratings
Implementation Rating

8.0
123FormBuilder (formerly 123ContactForm)
80%
2 Ratings
GoCanvas
N/A
0 Ratings
Product Scalability

7.0
123FormBuilder (formerly 123ContactForm)
70%
1 Rating
GoCanvas
N/A
0 Ratings
Likelihood to Recommend
123FormBuilder (formerly 123ContactForm)
123FormBuilder is perfect for creating many different types of forms from questionnaires to surveys and more! I’ve never had an issue finding what I needed because they have an endless amount of options to design and brand whatever type of form your business needs! However, there is a learning curve (due to the many different options) so it can be overwhelming, and the outdated look doesn’t help. Also, the price point is a bit high at over $20 a month but if you can afford to pay this then it will definitely have you covered on anything and everything you’ll ever need to create endless beautiful and professional forms
Program Support Assistant
The F.I.N.D DesignNon-profit Organization Management, 1-10 employees
GoCanvas
GoCanvas is ideal for any company that dispatches individuals to sites or locations and then those individuals have to do some sort of report or form to turn in and then send to their clients. The dispatch function adds a lot of power to the platform to allow one traceable documentation from scheduling to the finalization of the report. The best part is that it can be customized to any trade or function out there. It also is handy for mechanics or any other trade that needs to log info at their destinations and submit those to an office or client
Project Manager - QC/Engineer of Record
Black Eagle Consulting, IncConstruction, 11-50 employees
Pros
123FormBuilder (formerly 123ContactForm)
- Customizability, particularly with regard to matching website design. This helped things look slick, rather than out of place. The site was seamless with these form additions.
- Easy UX - not only was I able to work my way through the software easily in no time at all, it was also easy to hand off to others, knowing that it was always a step-by-step process.
- All the bases were covered - when it came to form creation and data collection, they had fields for everything you could think of, as well as the customizability to add what you needed, where, and when.
HR Manager
ActivTrak.comComputer Software, 11-50 employees
GoCanvas
- GoCanvas can adapt to you and the structure of your company. Our documents were sometimes a work in progress, and it was easy to change them when needed.
- GoCanvas made my Sales Team more efficient and structured. We had set documents they needed to fill out and within those documents, certain areas needed to be completed before they could move forward, which enabled my team to be more accurate and fully detailed.

Verified User
Executive in Finance and Accounting
Construction Company, 11-50 employeesCons
123FormBuilder (formerly 123ContactForm)
- One-off payment integration requires a higher subscription
- Storage is not commensurate with pricing
- Not exactly a strong negative, but could work on pricing it better for non-US markets
Principal Consultant
Evolution PartnersManagement Consulting, 51-200 employees
GoCanvas
- More features with app builder.
- Chat features in real time.
- Streaming services.
LMS Instructional Design Specialist
Lincoln University of MissouriHigher Education, 10,001+ employees
Pricing Details
123FormBuilder (formerly 123ContactForm)
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$14.95 per month
123FormBuilder (formerly 123ContactForm) Editions & Modules
Edition
Basic | Free |
---|---|
Gold | $192 |
Platinum | $393 |
Corporate | $79/month4 |
- none
- per Month; or $190 per Year
- per Month; or $390 per Year
- billed annually
Additional Pricing Details
—GoCanvas
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
GoCanvas Editions & Modules
Edition
Individual | Free |
---|---|
Business | $452 |
Professional | $552 |
Enterprise | Contact sales team |
- none
- per user/per month
- none
Additional Pricing Details
—Likelihood to Renew
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 6.0
Based on 4 answers
I like the product, but I am no longer in control of the project where this product was being used. However, I would definitely use 123ContactForm on future products
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
GoCanvas
No score
No answers yet
No answers on this topic
Usability
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
Easy to install and quickly explain to others how to use
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
GoCanvas
No score
No answers yet
No answers on this topic
Reliability and Availability
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 8.0
Based on 2 answers
I did not encounter any blackout issues
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
GoCanvas
No score
No answers yet
No answers on this topic
Performance
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 9.0
Based on 2 answers
The interface was very good and easy to use. Everything loaded quickly and it was easy to integrate other products
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
GoCanvas
No score
No answers yet
No answers on this topic
Support Rating
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 7.0
Based on 2 answers
Very neutral, did not have to use support a lot
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
GoCanvas
No score
No answers yet
No answers on this topic
Online Training
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 8.0
Based on 1 answer
I installed 123ContactForm myself and while I had some issues installing it I was able to visit their website and the troubleshooting information they provided in their faq section. They did offer other support if a user needed additional support, but I found the information provided on their website to be more than sufficient
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
GoCanvas
No score
No answers yet
No answers on this topic
Implementation Rating
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 8.0
Based on 2 answers
123ContactForm was very easy to implement and the content provided by them supported the product very well and answered all of my questions
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
GoCanvas
No score
No answers yet
No answers on this topic
Alternatives Considered
123FormBuilder (formerly 123ContactForm)
Compared to JotForm or Woofoo, 123ContactForm offers a much better interface and better flexibility than the other tools. I have used JotForm only to get stumped by their inability to push the limits of the form. As for Woofoo, the level of ease of use in terms of their interface leaves much to be desired. Any updates made to their form was down using a WYSIWYG, where with 123ContactForm you can make the updates while building the form

Verified User
Analyst in Information Technology
Wholesale Company, 201-500 employeesGoCanvas
Information Specialist
Can Do Services (CDSRVS)Transportation/Trucking/Railroad, 51-200 employees
Scalability
123FormBuilder (formerly 123ContactForm)
123FormBuilder (formerly 123ContactForm) 7.0
Based on 1 answer
It was easy to install and I believe that would make it easy to use across several websites
SEO Specialist
Sq1Marketing and Advertising, 51-200 employees
GoCanvas
No score
No answers yet
No answers on this topic
Return on Investment
123FormBuilder (formerly 123ContactForm)
- 123ContactForm has been positive for my business. It has saved us money because we did not require any development I was able to do this myself.
Director and Founder
tmdigital Aus Pty LtdMarketing and Advertising, 1-10 employees
GoCanvas
- GoCanvas has streamlined our communication, dispatch and reporting to reduce errors and wasted time. The impact is not exactly measurable, but it has been a substantial impact.
- It has automated many of the admin functions necessary for processing reports prior to using GoCanvas. We were able to cut one full admin position and reduce another to part time which has saved us money.
Project Manager - QC/Engineer of Record
Black Eagle Consulting, IncConstruction, 11-50 employees