What users are saying about
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 8 reviews and ratings
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 32 reviews and ratings
Attribute Ratings
- 12d Synergy is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
9.4
12d Synergy
94%
4 Ratings
8.2
NetDocuments
82%
8 Ratings
Usability
12d Synergy
N/A
0 Ratings
10.0
NetDocuments
100%
1 Rating
Performance
12d Synergy
N/A
0 Ratings
10.0
NetDocuments
100%
2 Ratings
Support Rating
9.2
12d Synergy
92%
8 Ratings
7.0
NetDocuments
70%
2 Ratings
Likelihood to Recommend
12d Synergy
12d Synergy and its ability to handle all file types really suited the engineering industry.

Verified User
Engineer in Engineering
Civil Engineering Company, 51-200 employeesNetDocuments
It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Consultant \ Law Office Practice Management & Accounting Software
Rick Hahn Tech ServicesLegal Services, 1-10 employees
Pros
12d Synergy
- Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
- Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

Verified User
Engineer in Other
Civil Engineering Company, 5001-10,000 employeesNetDocuments
- Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
- Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
- Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
- Ease of Update: Because it is Web-based, updates to the software do not require local installation.
Lead Technology Training Specilaist
Dorsey & Whitney LLPLaw Practice, 1001-5000 employees
Cons
12d Synergy
- 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
- Improved speeds when referencing shared files from other 12d model projects.
Design Manager
WSP in Australia & New ZealandCivil Engineering, 10,001+ employees
NetDocuments
- Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
- Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.
Software Application Supervisor /Paralegal
Scarinci Hollenbeck, LLCLaw Practice, 51-200 employees
Pricing Details
12d Synergy
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7.00
Starting Price
$0
12d Synergy Editions & Modules
Edition
Email Management | $0.00 |
---|---|
Document Management | $0.00 |
Advanced Data Management | $0.00 |
- none
Additional Pricing Details
—NetDocuments
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—NetDocuments Editions & Modules
—
Additional Pricing Details
—Usability
12d Synergy
No score
No answers yet
No answers on this topic
NetDocuments
NetDocuments 10.0
Based on 1 answer
The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employeesPerformance
12d Synergy
No score
No answers yet
No answers on this topic
NetDocuments
NetDocuments 10.0
Based on 2 answers
NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employeesSupport Rating
12d Synergy
12d Synergy 9.2
Based on 8 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
Senior Civil Engineering Designer
ArcadisCivil Engineering, 10,001+ employees
NetDocuments
NetDocuments 7.0
Based on 2 answers
I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.

Verified User
Manager in Finance and Accounting
Law Practice Company, 501-1000 employeesAlternatives Considered
12d Synergy
Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

Verified User
Engineer in Other
Civil Engineering Company, 5001-10,000 employeesNetDocuments
We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).
Customer
AderantLaw Practice, 51-200 employees
Return on Investment
12d Synergy
- 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
- Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

Verified User
Engineer in Engineering
Civil Engineering Company, 51-200 employeesNetDocuments
- Improved mobility
- Eliminated issues with strucutre
- The conversion was difficult, not ND fault, change is hard, but training and support helped.

Verified User
Consultant in Customer Service
Information Technology and Services Company, 11-50 employees