12d Synergy vs NetDocuments

Likelihood to Recommend

12d Synergy and its ability to handle all file types really suited the engineering industry.

Verified User

Engineer in Engineering

Civil Engineering Company, 51-200 employees

It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.

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Rick Hahn

Consultant \ Law Office Practice Management & Accounting Software

Rick Hahn Tech ServicesLegal Services, 1-10 employees

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Pros

Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

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Verified User

Engineer in Other

Civil Engineering Company, 5001-10,000 employees

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Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
Ease of Update: Because it is Web-based, updates to the software do not require local installation.

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Sam Catanzaro

Lead Technology Training Specilaist

Dorsey & Whitney LLPLaw Practice, 1001-5000 employees

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Cons

12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
Improved speeds when referencing shared files from other 12d model projects.

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Travis March

Design Manager

WSP in Australia & New ZealandCivil Engineering, 10,001+ employees

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Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.

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Aleksandra Kagan-Alameda

Software Application Supervisor /Paralegal

Scarinci Hollenbeck, LLCLaw Practice, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

NetDocuments 10.0

Based on 1 answer

The product is simple to learn and adheres to well-known web user protocols. The NetDocuments team spends a lot of time talking to customers regarding how to improve their interface, and are pretty quick about implementing good ideas. The system is reliable and repeatable, and similar functions are laid out consistently and in formats that users are used to.

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Verified User

C-Level Executive in Information Technology

Legal Services Company, 201-500 employees

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Performance

No score

No answers yet

No answers on this topic

NetDocuments 10.0

Based on 1 answer

NetDocuments is a performant web app. It is reliable and provides all the functionality of a sophisticated document management system. It also can serve, through its APIs, as a base system for other applications, which enhances its value. Other vendors find the company easy to work with, and it consistently seems to be the first to offer new features and technologies to its customers.

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Verified User

C-Level Executive in Information Technology

Legal Services Company, 201-500 employees

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Support Rating

12d Synergy 9.1

Based on 4 answers

The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful

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Patrick Cavanagh

Senior Civil Engineering Designer

ArcadisCivil Engineering, 10,001+ employees

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NetDocuments 7.0

Based on 1 answer

I've never had to contact support, but I won't give it a ten. We've had a few hiccups along the way, but nothing that couldn't be fixed within 24 hours.

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Verified User

Manager in Finance and Accounting

Law Practice Company, 501-1000 employees

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Alternatives Considered

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

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Verified User

Engineer in Other

Civil Engineering Company, 5001-10,000 employees

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We switched to NetDocuments 11 years ago. So, to be fair and accurate... the OpenText product at that time was called PC Docs and the company (that OpenText acquired) was Hummingbird. I can't remember who owned iManage at the time. Anyway, NetDocuments was a superior product at the time, in general, and more specifically because the search and remote access features\functions were superior (and still are).

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Mark Manoukian

Customer

AderantLaw Practice, 51-200 employees

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Return on Investment

12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

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Verified User

Engineer in Engineering

Civil Engineering Company, 51-200 employees

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Improved mobility
Eliminated issues with strucutre
The conversion was difficult, not ND fault, change is hard, but training and support helped.

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Verified User

Consultant in Customer Service

Information Technology and Services Company, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

7.00*

* Per user

12d Synergy Editions & Modules

Edition

Email Management	$0
Document Management	$0
Advanced Data Management	$0

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

NetDocuments Editions & Modules

—

Additional Pricing Details

—

12d Synergy

NetDocuments

Likelihood to Recommend

12d Synergy

NetDocuments

Pros

12d Synergy

NetDocuments

Cons

12d Synergy

NetDocuments

Usability

12d Synergy

NetDocuments

Performance

12d Synergy

NetDocuments

Support Rating

12d Synergy

NetDocuments

Alternatives Considered

12d Synergy

NetDocuments

Return on Investment

12d Synergy

NetDocuments

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

12d Synergy Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

NetDocuments Editions & Modules

Additional Pricing Details

Add comparison