17hats vs. Bitrix24

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.2 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
Bitrix24
Score 8.0 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$49
per month 5 Users
Pricing
17hatsBitrix24
Editions & Modules
Starting Price
$45.00
per month
BASIC
$49.00
per month 5 Users
STANDARD
$99.00
per month 50 Users
PROFESSIONAL
$199.00
per month 100 Users
Enterprise
$399.00
per month 250 Users
Enterprise 250
$399.00
per month 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Offerings
Pricing Offerings
17hatsBitrix24
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.
More Pricing Information
Features
17hatsBitrix24
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
Bitrix24
-
Ratings
Customer data management / contact management10.02 Ratings00 Ratings
Workflow management10.02 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings00 Ratings
Contract management10.02 Ratings00 Ratings
Quote & order management10.01 Ratings00 Ratings
Interaction tracking8.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
7% above category average
Bitrix24
-
Ratings
Case management8.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Bitrix24
-
Ratings
Lead management8.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
23% above category average
Bitrix24
-
Ratings
Task management9.01 Ratings00 Ratings
Billing and invoicing management10.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
Bitrix24
-
Ratings
Custom fields9.92 Ratings00 Ratings
Custom objects10.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
Bitrix24
-
Ratings
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions9.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
Bitrix24
-
Ratings
Marketing automation8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
7% above category average
Bitrix24
-
Ratings
Mobile access8.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
17hats
-
Ratings
Bitrix24
7.5
21 Ratings
4% below category average
Task Management00 Ratings7.021 Ratings
Gantt Charts00 Ratings8.017 Ratings
Scheduling00 Ratings8.518 Ratings
Workflow Automation00 Ratings7.018 Ratings
Mobile Access00 Ratings5.120 Ratings
Search00 Ratings8.019 Ratings
Visual planning tools00 Ratings8.519 Ratings
Communication
Comparison of Communication features of Product A and Product B
17hats
-
Ratings
Bitrix24
8.4
21 Ratings
5% above category average
Chat00 Ratings9.020 Ratings
Notifications00 Ratings7.521 Ratings
Discussions00 Ratings8.520 Ratings
Surveys00 Ratings8.515 Ratings
Internal knowledgebase00 Ratings8.518 Ratings
Integrates with GoToMeeting00 Ratings8.38 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.012 Ratings
Integrates with Outlook00 Ratings8.011 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
17hats
-
Ratings
Bitrix24
7.4
22 Ratings
9% below category average
Versioning00 Ratings7.518 Ratings
Video files00 Ratings7.516 Ratings
Audio files00 Ratings8.015 Ratings
Document collaboration00 Ratings7.022 Ratings
Access control00 Ratings8.520 Ratings
Advanced security features00 Ratings7.518 Ratings
Integrates with Google Drive00 Ratings7.116 Ratings
Device sync00 Ratings6.518 Ratings
Best Alternatives
17hatsBitrix24
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsBitrix24
Likelihood to Recommend
10.0
(2 ratings)
8.1
(22 ratings)
Usability
9.0
(1 ratings)
8.5
(9 ratings)
Support Rating
8.0
(2 ratings)
9.0
(9 ratings)
User Testimonials
17hatsBitrix24
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
Bitrix24
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
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Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
Bitrix24
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
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Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Read full review
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
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Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
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Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
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Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
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Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
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Alternatives Considered
17hats
No answers on this topic
Bitrix24
In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
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Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
Read full review
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of