What users are saying about
1 Ratings
48 Ratings
1 Ratings
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Score 9 out of 100
48 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

LeadSquared

LeadSquared is well suited when it comes to a 100% inbox delivery rate and dashboard feature like click rate, open rate, bounce rate, etc. LeadSquared is less appropriate when we compare its price to similar products. Sometimes it is difficult for a small organization to afford this but on the other hand, I must say that it is worth to spend.
Asif Ismail | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
LeadSquared
Customer data management / contact management
17hats
9.0
LeadSquared
Workflow management
17hats
9.0
LeadSquared
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
LeadSquared
Contract management
17hats
10.0
LeadSquared
Quote & order management
17hats
10.0
LeadSquared
Interaction tracking
17hats
8.0
LeadSquared

Customer Service & Support

17hats
8.0
LeadSquared
Case management
17hats
8.0
LeadSquared

Marketing Automation

17hats
8.0
LeadSquared
Lead management
17hats
8.0
LeadSquared

CRM Project Management

17hats
9.5
LeadSquared
Task management
17hats
9.0
LeadSquared
Billing and invoicing management
17hats
10.0
LeadSquared

Customization

17hats
8.0
LeadSquared
Custom fields
17hats
8.0
LeadSquared

Security

17hats
9.5
LeadSquared
Single sign-on capability
17hats
10.0
LeadSquared
Role-based user permissions
17hats
9.0
LeadSquared

Integrations with 3rd-party Software

17hats
8.0
LeadSquared
Marketing automation
17hats
8.0
LeadSquared

Platform

17hats
8.0
LeadSquared
Mobile access
17hats
8.0
LeadSquared

Email & Online Marketing

17hats
LeadSquared
9.0
WYSIWYG email editor
17hats
LeadSquared
8.7
Dynamic content
17hats
LeadSquared
8.8
Ability to test dynamic content
17hats
LeadSquared
9.2
Landing pages
17hats
LeadSquared
8.6
A/B testing
17hats
LeadSquared
8.1
Mobile optimization
17hats
LeadSquared
9.3
Email deliverability
17hats
LeadSquared
9.4
List management
17hats
LeadSquared
9.4
Triggered drip sequences
17hats
LeadSquared
9.4

Lead Management

17hats
LeadSquared
8.6
Lead nurturing
17hats
LeadSquared
9.9
Lead scoring and grading
17hats
LeadSquared
9.9
Data quality management
17hats
LeadSquared
5.1
Automated sales alerts and tasks
17hats
LeadSquared
9.5

Campaign Management

17hats
LeadSquared
5.4
Calendaring
17hats
LeadSquared
2.1
Event/webinar marketing
17hats
LeadSquared
8.6

Social Media Marketing

17hats
LeadSquared
8.4
Social sharing and campaigns
17hats
LeadSquared
8.6
Social profile integration
17hats
LeadSquared
8.2

Reporting & Analytics

17hats
LeadSquared
8.4
Dashboards
17hats
LeadSquared
8.4
Standard reports
17hats
LeadSquared
8.4
Custom reports
17hats
LeadSquared
8.4

Platform & Infrastructure

17hats
LeadSquared
8.6
API
17hats
LeadSquared
8.6
Role-based workflow & approvals
17hats
LeadSquared
8.4
Customizability
17hats
LeadSquared
8.5
Integration with Salesforce.com
17hats
LeadSquared
8.5
Integration with Microsoft Dynamics CRM
17hats
LeadSquared
8.7
Integration with SugarCRM
17hats
LeadSquared
8.6

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

LeadSquared

  • Value Proposition - The features and service the product offers is great for the price point at which they operate.
  • Service is very customized and personal. Customer Success team is very thorough with their follow-ups and make sure they go the extra mile to get things done.
Sanju Mathew George | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

LeadSquared

  • Reports section can be improved.Currently, it does not allow schedule reports to management if they are not a user. Scheduling reports in multiple formats like CSV, EXl or PDF is not available.
  • Callers are not able to view their appointments for the day in a single view
  • Dashboard required has a lot of UI issues and needs an overhaul
  • User management needs to be improved. There are additional users consumed just to manage call routing attest in our use case.
Prasad Subramanian | TrustRadius Reviewer

Likelihood to Renew

17hats

No score
No answers yet
No answers on this topic

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

LeadSquared

LeadSquared 9.1
Based on 2 answers
there are support guys like Musthafa sheriff who support pro actively support and see to it that the problem is solved.
Swapnil Vithaldas | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Additional Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

17hats
9.0
LeadSquared
8.9

Likelihood to Renew

17hats
LeadSquared
8.8

Usability

17hats
LeadSquared
9.1

Support Rating

17hats
8.0
LeadSquared
9.1

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