17hats vs LeadSquared

Likelihood to Recommend

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

LeadSquared is well suited when it comes to a 100% inbox delivery rate and dashboard feature like click rate, open rate, bounce rate, etc. LeadSquared is less appropriate when we compare its price to similar products. Sometimes it is difficult for a small organization to afford this but on the other hand, I must say that it is worth to spend.

Read full review

Asif Ismail

Manager Sales and Pre-Sales

Simtest Dynamics LLPInformation Technology and Services, 201-500 employees

View all 38 answers on this topic

Feature Rating Comparison

17hats

LeadSquared

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

17hats

LeadSquared

Case management

17hats

LeadSquared

Lead management

17hats

LeadSquared

Task management

Billing and invoicing management

17hats

LeadSquared

Custom fields

17hats

LeadSquared

Single sign-on capability

Role-based user permissions

17hats

LeadSquared

Marketing automation

17hats

LeadSquared

Mobile access

17hats

LeadSquared

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability

List management

Triggered drip sequences

17hats

LeadSquared

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

17hats

LeadSquared

Calendaring

Event/webinar marketing

17hats

LeadSquared

Social sharing and campaigns

Social profile integration

17hats

LeadSquared

Dashboards

Standard reports

Custom reports

17hats

LeadSquared

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

Invoicing
Creating online questionnaire

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Value Proposition - The features and service the product offers is great for the price point at which they operate.
Service is very customized and personal. Customer Success team is very thorough with their follow-ups and make sure they go the extra mile to get things done.

Read full review

Sanju Mathew George

Senior Manager - Digital Sales

Bharti AXA General InsuranceInsurance, 1001-5000 employees

View all 38 answers on this topic

Cons

Cheaper credit card charges
Ability to tweak their questionnaires a bit more

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Reports section can be improved.Currently, it does not allow schedule reports to management if they are not a user. Scheduling reports in multiple formats like CSV, EXl or PDF is not available.
Callers are not able to view their appointments for the day in a single view
Dashboard required has a lot of UI issues and needs an overhaul
User management needs to be improved. There are additional users consumed just to manage call routing attest in our use case.

Read full review

Prasad Subramanian

General Manager- Digital Marketing

Exide Life InsuranceInsurance, 5001-10,000 employees

View all 38 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

LeadSquared 8.8

Based on 9 answers

It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.

Read full review

Suneet Singh Kochar

CEO

Fateh EducationEducation Management, 11-50 employees

View all 9 answers on this topic

Support Rating

17hats 8.0

Based on 1 answer

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

LeadSquared 9.1

Based on 2 answers

there are support guys like Musthafa sheriff who support pro actively support and see to it that the problem is solved.

Read full review

Swapnil Vithaldas

Software Developer

SALAMA - Islamic Arab Insurance Co.Insurance, 201-500 employees

View all 2 answers on this topic

Alternatives Considered

No answers on this topic

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.

Read full review

Verified User

Partner in Other

Consumer Services Company, 1-10 employees

View all 38 answers on this topic

Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Leads Management has become very easy.
Automated Lead Nurturing helps reduce a lot of manual work.
A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.

Read full review

Navdeep Trivedi

Head Digital Marketing

People CombineEducation Management, 1001-5000 employees

View all 38 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

17hats Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$100*

* Per Account

LeadSquared Editions & Modules

Edition

Basic-Marketing Automation	$150¹
Standard-Marketing Automation	$400²
Enterprise-Marketing Automation	$1,200³
Lite - Sales +Mobile CRM	$15⁴
Pro - Sales +Mobile CRM	$30⁴

per month (5,000 contacts)
per month (25,000 contacts)
per month (100,000 contacts)
per month

Additional Pricing Details

—

Rating Summary

17hats

LeadSquared

17hats

LeadSquared

17hats

LeadSquared

17hats

LeadSquared

Likelihood to Recommend

17hats

LeadSquared

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Case management

Lead management

Task management

Billing and invoicing management

Custom fields

Single sign-on capability

Role-based user permissions

Marketing automation

Mobile access

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability

List management

Triggered drip sequences

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

Calendaring

Event/webinar marketing

Social sharing and campaigns

Social profile integration

Dashboards

Standard reports

Custom reports

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

Pros

17hats

LeadSquared

Cons

17hats

LeadSquared

Likelihood to Renew

17hats

LeadSquared

Support Rating

17hats

LeadSquared

Alternatives Considered

17hats

LeadSquared

Return on Investment

17hats

LeadSquared

Screenshots

17hats

LeadSquared

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

17hats Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

LeadSquared Editions & Modules