What users are saying about
7 Ratings
64 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

    Sales Force Automation

    9.5

    17hats

    95%

    LeadSquared

    Feature Set Not Supported
    N/A
    17hats ranks higher in 6/6 features

    Customer data management / contact management

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Workflow management

    9.9
    99%
    2 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Contract management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Quote & order management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    8.0

    17hats

    80%

    LeadSquared

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Case management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    8.0

    17hats

    80%

    LeadSquared

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Lead management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.5

    17hats

    95%

    LeadSquared

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Customization

    9.9

    17hats

    99%

    LeadSquared

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Custom fields

    9.8
    98%
    2 Ratings
    N/A
    0 Ratings

    Custom objects

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Security

    9.5

    17hats

    95%

    LeadSquared

    Feature Set Not Supported
    N/A
    17hats ranks higher in 2/2 features

    Single sign-on capability

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.0

    17hats

    80%

    LeadSquared

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Marketing automation

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Platform

    8.0

    17hats

    80%

    LeadSquared

    Feature Set Not Supported
    N/A
    17hats ranks higher in 1/1 features

    Mobile access

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Email & Online Marketing

    17hats

    Feature Set Not Supported
    N/A
    7.6

    LeadSquared

    76%
    LeadSquared ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.4
    74%
    35 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.1
    81%
    26 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.4
    84%
    23 Ratings

    Landing pages

    N/A
    0 Ratings
    6.1
    61%
    32 Ratings

    A/B testing

    N/A
    0 Ratings
    8.1
    81%
    10 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.8
    68%
    33 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    6.8
    68%
    73 Ratings

    List management

    N/A
    0 Ratings
    8.0
    80%
    37 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.1
    91%
    23 Ratings

    Lead Management

    17hats

    Feature Set Not Supported
    N/A
    8.3

    LeadSquared

    83%
    LeadSquared ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    10.0
    100%
    37 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.7
    87%
    38 Ratings

    Data quality management

    N/A
    0 Ratings
    5.1
    51%
    16 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    9.4
    94%
    35 Ratings

    Campaign Management

    17hats

    Feature Set Not Supported
    N/A
    4.6

    LeadSquared

    46%
    LeadSquared ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    2.1
    21%
    14 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    7.1
    71%
    23 Ratings

    Social Media Marketing

    17hats

    Feature Set Not Supported
    N/A
    7.4

    LeadSquared

    74%
    LeadSquared ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    7.4
    74%
    19 Ratings

    Social profile integration

    N/A
    0 Ratings
    7.4
    74%
    21 Ratings

    Reporting & Analytics

    17hats

    Feature Set Not Supported
    N/A
    10.0

    LeadSquared

    100%
    LeadSquared ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    10.0
    100%
    38 Ratings

    Standard reports

    N/A
    0 Ratings
    10.0
    100%
    38 Ratings

    Custom reports

    N/A
    0 Ratings
    10.0
    100%
    32 Ratings

    Platform & Infrastructure

    17hats

    Feature Set Not Supported
    N/A
    8.7

    LeadSquared

    87%
    LeadSquared ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    9.7
    97%
    30 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    7.7
    77%
    29 Ratings

    Customizability

    N/A
    0 Ratings
    9.0
    90%
    34 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.5
    85%
    9 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    8.6
    86%
    8 Ratings

    Attribute Ratings

    • 17hats is rated higher in 1 area: Likelihood to Recommend
    • LeadSquared is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    9.9

    17hats

    99%
    2 Ratings
    8.6

    LeadSquared

    86%
    40 Ratings

    Likelihood to Renew

    17hats

    N/A
    0 Ratings
    8.8

    LeadSquared

    88%
    9 Ratings

    Usability

    9.0

    17hats

    90%
    1 Rating
    9.4

    LeadSquared

    94%
    3 Ratings

    Support Rating

    8.0

    17hats

    80%
    3 Ratings
    9.7

    LeadSquared

    97%
    6 Ratings

    Likelihood to Recommend

    17hats

    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Erika Tebbens | TrustRadius Reviewer

    LeadSquared

    Leadsquared is well suited for small to medium-sized enterprises where the team is small and you have a lot of areas to explore.Every team can have their suites/ accounts customised accordingly. I am not sure if I can compare it for bigger enterprises but I feel this best of best to get your work done more efficiently.
    Anonymous | TrustRadius Reviewer

    Pros

    17hats

    • Invoicing
    • Creating online questionnaire
    Marli Espinales | TrustRadius Reviewer

    LeadSquared

    • Call history is recorded like dialed calls, connected calls, total talktime in a daily, weekly, monthly, yearly, and on a custom basis.
    • The activity history of both customers, and employees are shown clearly, which help us a lot in understanding the interest of the customer, and their communication history with the organization.
    • Daily attendance history and man-days management can be done.
    • Sales performance and their values are mapped clearly.
    Irfanudeen S | TrustRadius Reviewer

    Cons

    17hats

    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Erika Tebbens | TrustRadius Reviewer

    LeadSquared

    • LeadSquared is a little bit expensive compared to other slimmer products, so they need to think about it.
    • Sometimes LeadSquared gets stuck when I use it to run a large campaign, I would like them to improve this.
    • LeadSquared creates a problem in slow internet connections, so I guess this is also an improvement area for them.
    Asif Ismail | TrustRadius Reviewer

    Pricing Details

    17hats

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $45 per month

    17hats Editions & Modules

    Edition
    Starting Price$45.001
    1. per month
    Additional Pricing Details

    LeadSquared

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $100

    Starting Price

    $125 per month

    LeadSquared Editions & Modules

    Edition
    Basic-Marketing Automation$1501
    Standard-Marketing Automation$4002
    Enterprise-Marketing Automation$1,2003
    Lite - Sales +Mobile CRM$154
    Pro - Sales +Mobile CRM$304
    1. per month (5,000 contacts)
    2. per month (25,000 contacts)
    3. per month (100,000 contacts)
    4. per month
    Additional Pricing Details

    Likelihood to Renew

    17hats

    No score
    No answers yet
    No answers on this topic

    LeadSquared

    LeadSquared 8.8
    Based on 9 answers
    It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
    Suneet Singh Kochar | TrustRadius Reviewer

    Usability

    17hats

    17hats 9.0
    Based on 1 answer
    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Erika Tebbens | TrustRadius Reviewer

    LeadSquared

    LeadSquared 9.4
    Based on 3 answers
    Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
    Aniruddh Rathore | TrustRadius Reviewer

    Support Rating

    17hats

    17hats 8.0
    Based on 3 answers
    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Marli Espinales | TrustRadius Reviewer

    LeadSquared

    LeadSquared 9.7
    Based on 6 answers
    Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
    Aniruddh Rathore | TrustRadius Reviewer

    Alternatives Considered

    17hats

    No answers on this topic

    LeadSquared

    I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    17hats

    • ROI - Saves me time on creating invoices and questionnaires.
    Marli Espinales | TrustRadius Reviewer

    LeadSquared

    • Leads Management has become very easy.
    • Automated Lead Nurturing helps reduce a lot of manual work.
    • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
    Navdeep Trivedi | TrustRadius Reviewer

    Screenshots

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