17hats vs Less Annoying CRM

Likelihood to Recommend

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.

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Charles Harte

President

Proficient SourcingManagement Consulting, 1-10 employees

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Feature Rating Comparison

17hats

Less Annoying CRM

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Territory management

Opportunity management

Channel / partner relationship management

17hats

Less Annoying CRM

Case management

Help desk management

17hats

Less Annoying CRM

Lead management

Email marketing

17hats

Less Annoying CRM

Task management

Billing and invoicing management

Reporting

17hats

Less Annoying CRM

Custom fields

Scripting environment

API for custom integration

17hats

Less Annoying CRM

Single sign-on capability

Role-based user permissions

17hats

Less Annoying CRM

Marketing automation

17hats

Less Annoying CRM

Mobile access

17hats

Less Annoying CRM

Forecasting

Pipeline visualization

Customizable reports

Pros

Invoicing
Creating online questionnaire

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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The customization is the key that allows this CRM to help us be successful.
Organization is easy and it keeps us on task.
We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.

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Jenny Steadman

Publisher/Owner

Macaroni Kid Cleveland EastMarketing and Advertising, 1-10 employees

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Cons

Cheaper credit card charges
Ability to tweak their questionnaires a bit more

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.

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Kira Solomon

Owner & Travel Professional

My Paradise PlannerLeisure, Travel & Tourism, 1-10 employees

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Support Rating

17hats 8.0

Based on 1 answer

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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Less Annoying CRM 9.1

Based on 1 answer

Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!

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Ray Lévesque, MA

Registered Representative

Capital Street GroupInvestment Management, 11-50 employees

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Alternatives Considered

No answers on this topic

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.

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Paula Darnell

Founder and CEO

Books By The Bushel, LLCPublishing, 1-10 employees

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Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.

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Matt McCray

Agent and Success Coach

FEXSuccessInsurance, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

17hats Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Less Annoying CRM Editions & Modules

Edition

Always	$10¹

per user, per month

Additional Pricing Details

The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Rating Summary

17hats

Less Annoying CRM

17hats

Less Annoying CRM

Likelihood to Recommend

17hats

Less Annoying CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Territory management

Opportunity management

Channel / partner relationship management

Case management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Custom fields

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Marketing automation

Mobile access

Forecasting

Pipeline visualization

Customizable reports

Pros

17hats

Less Annoying CRM

Cons

17hats

Less Annoying CRM

Support Rating

17hats

Less Annoying CRM

Alternatives Considered

17hats

Less Annoying CRM

Return on Investment

17hats

Less Annoying CRM

Screenshots

17hats

Less Annoying CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

17hats Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Less Annoying CRM Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison