What users are saying about
1 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Less Annoying CRM
8.8
Customer data management / contact management
17hats
9.0
Less Annoying CRM
10.0
Workflow management
17hats
9.0
Less Annoying CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Less Annoying CRM
8.8
Contract management
17hats
10.0
Less Annoying CRM
7.4
Quote & order management
17hats
10.0
Less Annoying CRM
6.9
Interaction tracking
17hats
8.0
Less Annoying CRM
10.0
Territory management
17hats
Less Annoying CRM
8.7
Opportunity management
17hats
Less Annoying CRM
10.0
Channel / partner relationship management
17hats
Less Annoying CRM
7.7

Customer Service & Support

17hats
8.0
Less Annoying CRM
9.4
Case management
17hats
8.0
Less Annoying CRM
8.8
Help desk management
17hats
Less Annoying CRM
10.0

Marketing Automation

17hats
8.0
Less Annoying CRM
8.5
Lead management
17hats
8.0
Less Annoying CRM
8.9
Email marketing
17hats
Less Annoying CRM
8.1

CRM Project Management

17hats
9.5
Less Annoying CRM
8.3
Task management
17hats
9.0
Less Annoying CRM
8.8
Billing and invoicing management
17hats
10.0
Less Annoying CRM
Reporting
17hats
Less Annoying CRM
7.8

Customization

17hats
8.0
Less Annoying CRM
9.1
Custom fields
17hats
8.0
Less Annoying CRM
10.0
Scripting environment
17hats
Less Annoying CRM
8.1
API for custom integration
17hats
Less Annoying CRM
9.1

Security

17hats
9.5
Less Annoying CRM
8.2
Single sign-on capability
17hats
10.0
Less Annoying CRM
Role-based user permissions
17hats
9.0
Less Annoying CRM
8.2

Integrations with 3rd-party Software

17hats
8.0
Less Annoying CRM
Marketing automation
17hats
8.0
Less Annoying CRM

Platform

17hats
8.0
Less Annoying CRM
8.5
Mobile access
17hats
8.0
Less Annoying CRM
8.5

CRM Reporting & Analytics

17hats
Less Annoying CRM
7.5
Forecasting
17hats
Less Annoying CRM
7.4
Pipeline visualization
17hats
Less Annoying CRM
8.3
Customizable reports
17hats
Less Annoying CRM
6.8

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Alternatives Considered

17hats

No answers on this topic

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Additional Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Rating Summary

Likelihood to Recommend

17hats
9.0
Less Annoying CRM
10.0

Support Rating

17hats
8.0
Less Annoying CRM
9.1

Add comparison