Once you try Less Annoying CRM you won't stop using it!
March 12, 2025

Once you try Less Annoying CRM you won't stop using it!

Dennis Hennessy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Less Annoying CRM

I use Less Annoying CRM for everything from client tracking, opportunity tracking and managing my calendar. I also use the email logging feature, and it is great having a full picture of all of my communication with each client. I no longer have to keep separate files for notes, calendars and email tracking. It is all right in Less Annoying CRM. It is so simple to use and extremely powerful.

Pros

  • Client Tracking
  • Opportunity Tracking
  • Customer Service
  • Integration with other services
  • Reporting

Cons

  • Direct way to search notes (I use a workaround using Ctrl-F in browser)
  • More customizability in pipelines
  • Ability to track my RFP by various metrics has been a game changer for me
  • Having all of the client details including notes and emails in one place saves a ton of time.
  • Reporting capabilities makes end of year review much easier.
The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things to show how smart the engineers that designed it were.

Do you think Less Annoying CRM delivers good value for the price?

Yes

Are you happy with Less Annoying CRM's feature set?

Yes

Did Less Annoying CRM live up to sales and marketing promises?

Yes

Did implementation of Less Annoying CRM go as expected?

Yes

Would you buy Less Annoying CRM again?

Yes

My business is in the employee benefit and small business service space. It works great in tracking details on clients, tracking the RFP process and makes my day to day running of the business much easier.

Less Annoying CRM Feature Ratings

9.4
Customer data management / contact management
10
Workflow management
10
Territory management
Not Rated
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
Not Rated
Quote & order management
8
Interaction tracking
10
Channel / partner relationship management
10
10.0
Case management
10
Help desk management
10
10.0
Lead management
10
Not Rated
Task management
Not Rated
Reporting
Not Rated
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Social CRM ()
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated
Mobile access
Not Rated

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