Less Annoying CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Less Annoying CRM
Score 9.1 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pricing
Less Annoying CRM
Editions & Modules
Always
$15
per month per user
Offerings
Pricing Offerings
Less Annoying CRM
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
More Pricing Information
Community Pulse
Less Annoying CRM
Considered Both Products
Less Annoying CRM
Chose Less Annoying CRM
We chose Less Annoying CRM because when searching for a good CRM, we found this program had everything we needed at an affordable rate. When you are a private business owner, you have several business expenses, so to get everything we needed in the price range that was also …
Chose Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have.
It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you …
Chose Less Annoying CRM
All others were way too complicated for our needs
Chose Less Annoying CRM
Insightly turned out to be so rigid, it did not meet our needs. They were very hard to get in contact with, never by placing a call. And they have questionable business practices, forced us into paying for another year of service we had no intention of using. Their product …
Chose Less Annoying CRM
I stopped using Salesforce because it has way too much stuff in it that I would never use. I consider LACRM a client management tool as well as a CRM, I don't need it to follow trends, forecast, or mass email. I am sure it may have some capabilities of these features but I will …
Chose Less Annoying CRM
I used ACT! heavily in the 1990's to great success in my sales/account management job. It was a great tool at the time. But it seems ACT! hasn't kept up with the market and the current reviews reflect it - "clunky," "out of date," "cumbersome" were common in many of the …
Chose Less Annoying CRM
I did not like Salesforce because it was over engineered for what a sales person. The cells were too small to read easily when entering contacts. There were lots of irrelevant cells in the contact form. Required fields (I know this was our administrator) were excessive and not …
Chose Less Annoying CRM
Easier, less expensive, easy to implement, great training.
Chose Less Annoying CRM
Keap does better if you want to spend the money to create fully automated campaigns. If you want a CRM that helps manage prospect and clients Less Annoying CRM wins
Chose Less Annoying CRM
Less Annoying CRM is easier to use than all of the CRMs that I listed here, but I’m sure all those other ones have a place for those companies and I’m sure that they optimize the data flow and all that other good stuff. Frankly, Less Annoying CRM is just so much easier and …
Chose Less Annoying CRM
I chose Less Annoying CRM based on the price at first.
Chose Less Annoying CRM
LAC Is non-bloatware, I dod not need the whole house, just the kitchen sink!
Chose Less Annoying CRM
We just felt like ACT was being to feel archaic and simply for storage of information. I was tasked with finding an alternative, and found Less Annoying CRM while searching and comparing options. This will probably be my lasting legacy long after I retire from the company! …
Chose Less Annoying CRM
I have used 5 separate CRM's in my career and Less Annoying CRM is the best due to it's simplicity and scope of knowledge that can be stored and retrieved. The amazing thing is it COSTS LESS. Tech support is great and you don't need to hire an outside firm to fix or set up …
Chose Less Annoying CRM
We looked at Industry CRM software but they were all too complicated and difficult to navigate and needed extensive training,
Chose Less Annoying CRM
It was 4 years ago, I do not remember what we evaluated.
Chose Less Annoying CRM
Less Annoying CRM is far less expensive and not burdened with lots of useless (for me) features. It has exactly what I need and is very easy to use. Further, tech support is easily accessed and available.
Chose Less Annoying CRM
It's much more easy to navigate. Better website. Better overall look. More organized.
Chose Less Annoying CRM
LACRM is definitely the superior choice in all areas.
Chose Less Annoying CRM
We used Insightly for a while and it is a great product but way too robust for us. The customization of LACRM can't be beat.
Chose Less Annoying CRM
There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed …
Chose Less Annoying CRM
The others that I looked at had cumbersome pricing structures. This is the best by far. Startup was instantaneous. Others had an onboarding sequence. Phone and email support was thorough, personal and did not require reliance on a ticketing system or a queue that ended up in …
Chose Less Annoying CRM
I selected Less Annoying CRM because it helps me organize, track, and communicate effectively with my customers and prospects. The price point is low and the customer service is high. Less Annoying CRM works for me.
Chose Less Annoying CRM
It is awesome compared to my home grown MS Office based attempts but I have not tried or used any other CRM sufficiently to form a meaningful opinion.
Top Pros
Top Cons
Features
Less Annoying CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Less Annoying CRM
8.3
40 Ratings
8% above category average
Customer data management / contact management9.939 Ratings
Workflow management9.833 Ratings
Territory management7.718 Ratings
Opportunity management8.232 Ratings
Integration with email client (e.g., Outlook or Gmail)8.235 Ratings
Contract management7.517 Ratings
Quote & order management6.313 Ratings
Interaction tracking9.928 Ratings
Channel / partner relationship management7.115 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Less Annoying CRM
9.5
34 Ratings
23% above category average
Case management9.030 Ratings
Help desk management9.931 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Less Annoying CRM
7.6
26 Ratings
1% above category average
Lead management8.525 Ratings
Email marketing6.815 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Less Annoying CRM
9.9
34 Ratings
26% above category average
Task management9.933 Ratings
Reporting9.924 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Less Annoying CRM
7.8
24 Ratings
2% above category average
Forecasting7.112 Ratings
Pipeline visualization8.121 Ratings
Customizable reports8.118 Ratings
Customization
Comparison of Customization features of Product A and Product B
Less Annoying CRM
8.5
35 Ratings
11% above category average
Custom fields9.935 Ratings
Scripting environment6.96 Ratings
API for custom integration8.64 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Less Annoying CRM
4.8
4 Ratings
40% below category average
Marketing automation4.84 Ratings
Platform
Comparison of Platform features of Product A and Product B
Less Annoying CRM
9.9
23 Ratings
28% above category average
Mobile access9.923 Ratings
Security
Comparison of Security features of Product A and Product B
Less Annoying CRM
10.0
23 Ratings
18% above category average
Role-based user permissions10.023 Ratings
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User Ratings
Less Annoying CRM
Likelihood to Recommend
10.0
(40 ratings)
Likelihood to Renew
9.1
(1 ratings)
Usability
9.1
(28 ratings)
Support Rating
9.2
(29 ratings)
Implementation Rating
9.1
(1 ratings)
User Testimonials
Less Annoying CRM
Likelihood to Recommend
Less Annoying CRM
I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
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Pros
Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Cons
Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Likelihood to Renew
Less Annoying CRM
Excellent product which meets my needs of a complex industry
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Usability
Less Annoying CRM
In a nutshell, lesson on CRM is everything I didn’t even realize that I wanted. The website is so smooth and intuitive, using it in my mobile browser is unbelievably easy and efficient, and the fact that it’s so remarkably easy to use and the website loads so incredibly fast, that for those things alone deserves a 10. Everything else it does is just a bonus. I highly recommend Less Annoying CRM.
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Support Rating
Less Annoying CRM
I happen to be a blind person that uses a screen reader to access software on my computer. Anytime I have had an issue with the Less Annoying CRM software, I have always had a person from customer service either walk me through my issue or send my concerns to their developers that resolve my issues in a timely manner. I highly recommend this software based off of the customer service alone.
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Implementation Rating
Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Alternatives Considered
Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
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Return on Investment
Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
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ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.