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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    17hats

    Score10 out of 10
    N/A17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.

    $45

    per month

    monday CRM

    Score8.2 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Pricing
    17hatsmonday CRM
    Editions & Modules
    Starting Price
    $45.00
    per month
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Ultimate
    Contact Sales
    Offerings
    Pricing Offerings
    17hatsmonday CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsPlans start with 3 seats. Yearly save 33%
    More Pricing Information
    Community Pulse
    17hatsmonday CRM
    Considered Both Products
    17hats
    No answer on this topic
    monday.com
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    94 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    86 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    96 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    83 Answers
    Features
    17hatsmonday CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of 17hats and monday CRM
    Feature
    17hats
    9.5
    2 Ratings
    19% above category average
    monday CRM
    7.9
    89 Ratings
    1% above category average
    Customer data management / contact management10.02 Ratings7.979 Ratings
    Workflow management10.02 Ratings8.886 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings7.670 Ratings
    Contract management10.02 Ratings8.258 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking8.01 Ratings8.165 Ratings
    Territory management00 Ratings6.648 Ratings
    Opportunity management00 Ratings8.076 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 17hats and monday CRM
    Feature
    17hats
    8.0
    1 Ratings
    4% above category average
    monday CRM
    -
    Ratings
    Case management8.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 17hats and monday CRM
    Feature
    17hats
    8.0
    1 Ratings
    3% above category average
    monday CRM
    8.1
    66 Ratings
    5% above category average
    Lead management8.01 Ratings8.166 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 17hats and monday CRM
    Feature
    17hats
    9.5
    2 Ratings
    21% above category average
    monday CRM
    8.5
    83 Ratings
    10% above category average
    Task management9.01 Ratings9.181 Ratings
    Billing and invoicing management10.02 Ratings8.354 Ratings
    Reporting00 Ratings8.270 Ratings
    Customization
    Comparison of Customization features of 17hats and monday CRM
    Feature
    17hats
    10.0
    2 Ratings
    27% above category average
    monday CRM
    7.2
    80 Ratings
    6% below category average
    Custom fields9.92 Ratings7.980 Ratings
    Custom objects10.01 Ratings7.671 Ratings
    Scripting environment00 Ratings7.249 Ratings
    API for custom integration00 Ratings6.151 Ratings
    Security
    Comparison of Security features of 17hats and monday CRM
    Feature
    17hats
    9.5
    1 Ratings
    12% above category average
    monday CRM
    8.6
    74 Ratings
    2% above category average
    Single sign-on capability10.01 Ratings8.566 Ratings
    Role-based user permissions9.01 Ratings8.674 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 17hats and monday CRM
    Feature
    17hats
    8.0
    1 Ratings
    6% above category average
    monday CRM
    8.6
    49 Ratings
    13% above category average
    Marketing automation8.01 Ratings8.649 Ratings
    Platform
    Comparison of Platform features of 17hats and monday CRM
    Feature
    17hats
    8.0
    1 Ratings
    5% above category average
    monday CRM
    6.9
    74 Ratings
    10% below category average
    Mobile access8.01 Ratings6.974 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 17hats and monday CRM
    Feature
    17hats
    -
    Ratings
    monday CRM
    7.7
    80 Ratings
    1% above category average
    Forecasting00 Ratings7.265 Ratings
    Pipeline visualization00 Ratings8.675 Ratings
    Customizable reports00 Ratings7.470 Ratings
    Best Alternatives
    17hatsmonday CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    17hatsmonday CRM
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.2
    (99 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (5 ratings)
    Usability
    9.0
    (1 ratings)
    8.6
    (96 ratings)
    Support Rating
    8.0
    (2 ratings)
    3.1
    (58 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    17hatsmonday CRM
    Likelihood to Recommend
    17hats
    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Incentivized
    Read full review
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    Pros
    17hats
    • Invoicing
    • Creating online questionnaire
    Incentivized
    Read full review
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    Cons
    17hats
    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Incentivized
    Read full review
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
    Read full review
    Likelihood to Renew
    17hats
    No answers on this topic
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
    Read full review
    Usability
    17hats
    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Incentivized
    Read full review
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
    Read full review
    Support Rating
    17hats
    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Incentivized
    Read full review
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Implementation Rating
    17hats
    No answers on this topic
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
    Read full review
    Alternatives Considered
    17hats
    No answers on this topic
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
    Read full review
    Return on Investment
    17hats
    • ROI - Saves me time on creating invoices and questionnaires.
    Incentivized
    Read full review
    monday.com
    • The visibility of connected boards means that fewer people can manage them
    • AI is helping to automate operations through AI agents, and this allows me to reallocate personnel to other functions
    • Automation, whether through workflow or AI, helps in up to 72% of operations and the relocation of personnel to other areas
    • A visibilidade dos quadros conectados fazendo com que menos pessoas posam efetuar a gestão
    • A IA ajudando a automomatizar as operaçoes atraves dos IA Agentes e com isso posso descolocar pessoal para outra função
    • As automatizaçoes tanto por workFlow como por IA ajudam em ate 72% na operação e deslocamento de pessoal para outra area
    Incentivized
    Read full review
    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.