What users are saying about
37 Ratings
15 Ratings
37 Ratings
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Score 8 out of 100
15 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is amazingly flexible to your business model. For example, in addition to tracking movement of leads through your sales pipeline, Pipeliner CRM can be used to track internal processes, like RFQ and RFPs through your organization. It's highly adaptable across your organization.
Babette Ten Haken | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Pipeliner CRM
8.4
Customer data management / contact management
1CRM
9.0
Pipeliner CRM
8.6
Workflow management
1CRM
9.0
Pipeliner CRM
7.7
Territory management
1CRM
9.0
Pipeliner CRM
8.1
Opportunity management
1CRM
10.0
Pipeliner CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Pipeliner CRM
8.3
Contract management
1CRM
7.0
Pipeliner CRM
7.6
Quote & order management
1CRM
10.0
Pipeliner CRM
9.6
Interaction tracking
1CRM
9.0
Pipeliner CRM
7.7
Channel / partner relationship management
1CRM
9.0
Pipeliner CRM
8.6

Customer Service & Support

1CRM
9.3
Pipeliner CRM
9.3
Case management
1CRM
10.0
Pipeliner CRM
9.1
Call center management
1CRM
9.0
Pipeliner CRM
9.1
Help desk management
1CRM
9.0
Pipeliner CRM
9.6

Marketing Automation

1CRM
10.0
Pipeliner CRM
8.0
Lead management
1CRM
10.0
Pipeliner CRM
7.9
Email marketing
1CRM
10.0
Pipeliner CRM
8.2

CRM Project Management

1CRM
9.7
Pipeliner CRM
8.6
Task management
1CRM
9.0
Pipeliner CRM
7.9
Billing and invoicing management
1CRM
10.0
Pipeliner CRM
9.1
Reporting
1CRM
10.0
Pipeliner CRM
8.8

CRM Reporting & Analytics

1CRM
9.0
Pipeliner CRM
8.7
Forecasting
1CRM
8.0
Pipeliner CRM
8.8
Pipeline visualization
1CRM
9.0
Pipeliner CRM
9.0
Customizable reports
1CRM
10.0
Pipeliner CRM
8.4

Customization

1CRM
8.5
Pipeliner CRM
8.4
Custom fields
1CRM
8.0
Pipeliner CRM
8.6
Custom objects
1CRM
8.0
Pipeliner CRM
8.0
Scripting environment
1CRM
9.0
Pipeliner CRM
9.1
API for custom integration
1CRM
9.0
Pipeliner CRM
7.9

Security

1CRM
8.5
Pipeliner CRM
8.2
Single sign-on capability
1CRM
8.0
Pipeliner CRM
8.3
Role-based user permissions
1CRM
9.0
Pipeliner CRM
8.1

Social CRM

1CRM
7.5
Pipeliner CRM
8.1
Social data
1CRM
7.0
Pipeliner CRM
7.9
Social engagement
1CRM
8.0
Pipeliner CRM
8.2

Integrations with 3rd-party Software

1CRM
9.5
Pipeliner CRM
8.6
Marketing automation
1CRM
9.0
Pipeliner CRM
8.1
Compensation management
1CRM
10.0
Pipeliner CRM
9.1

Platform

1CRM
9.0
Pipeliner CRM
8.9
Mobile access
1CRM
9.0
Pipeliner CRM
8.9

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

  • Pipeliner CRM needs to create a video chat room where you can see exactly where your employee is working in the field.
  • Pipeliner CRM needs to integrate a command where a user can use his voice to command what he wants.
Simon Tarh | TrustRadius Reviewer

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

It is better than Pipedrive since its features are more advanced than Pipedrive. Pipeliner has a better mobile app and its features are great to use.
Hamza Naeem | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Rating Summary

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