What users are saying about
142 Ratings
12 Ratings
142 Ratings
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Score 8.9 out of 100
12 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

1Password

I've been using 1Password for years and while there are some very minor issues it is the go to solution for password management. It offers enterprise ready features as well as storage. It also expands into other storage solutions outside of simple password security. You can create a nice database of items to remember that will remain secure due to the design of the software. Integration with iOS is top notch.
Anonymous | TrustRadius Reviewer

JumpCloud

JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Trying to manage the numerous user directories and users remembering their credentials was more work than it was worth. Groups of users within the JumpCloud portal can easily be granted access only to the necessary systems for job duties. JumpCloud also helps us meet PCI Level 1 requirements with the enforcement of password strength/renewal requirements, and multi-factor authentication(MFA) to the JumpCloud Portal to manage all of the users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

1Password
JumpCloud
8.8
ID-Management Access Control
1Password
JumpCloud
9.0
ID Management Single-Sign On (SSO)
1Password
JumpCloud
8.8
Multi-Factor Authentication
1Password
JumpCloud
7.9
Password Management
1Password
JumpCloud
9.0
Account Provisioning and De-provisioning
1Password
JumpCloud
9.0
ID Management Workflow Automation
1Password
JumpCloud
9.0
ID Risk Management
1Password
JumpCloud
9.0

Pros

1Password

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
Anonymous | TrustRadius Reviewer

JumpCloud

  • single sign on
  • auto redirect
Anonymous | TrustRadius Reviewer

Cons

1Password

  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
Jose F. Gomez | TrustRadius Reviewer

JumpCloud

  • Multi-factor authentication (MFA) for Windows server sign in
  • Persist user groups to Windows local user groups
  • Minor UI refresh issues
Anonymous | TrustRadius Reviewer

Likelihood to Renew

1Password

1Password 10.0
Based on 2 answers
Its simplicity and vast functionality provide a solution to a former pain point for our organization. As long as 1P exists, we'll be customers.
Gary Gray | TrustRadius Reviewer

JumpCloud

No score
No answers yet
No answers on this topic

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon | TrustRadius Reviewer

JumpCloud

No score
No answers yet
No answers on this topic

Support Rating

1Password

1Password 8.8
Based on 29 answers
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
Craig West | TrustRadius Reviewer

JumpCloud

JumpCloud 8.0
Based on 2 answers
Didn't need or use it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1Password

Outside of 1Password, we used built-in browser password managers (Chrome, FireFox) to keep track of multiple different passwords. While this was fine, it did not allow for a scalable solution which we could easily use across the organization. We found 1Password to be a superior solution which allows for us to accomplish keeping track of multiple passwords in a more effective way.
Anonymous | TrustRadius Reviewer

JumpCloud

JumpCloud had better pricing, and since we currently need it for single sign-on only, we chose it.
Anonymous | TrustRadius Reviewer

Return on Investment

1Password

  • It saves time, and time is a very expensive resource.
  • The account details and the sensitive business information in safe behind the 1Password encoding, while staying accessible to stakeholders
  • The password generation is a secure and quick way to help employees register new services on their own.
Anonymous | TrustRadius Reviewer

JumpCloud

  • Saves time from managing users in multiple places.
  • Reduces the number of components involved in the scope of PCI Certification.
  • Helps users access numerous systems, all using the same credentials.
Anonymous | TrustRadius Reviewer

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

1Password Editions & Modules

Edition
Teams$3.991
Business$7.991
EnterpriseCustom Pricing
1Password$2.993
1Password Families$4.993
  1. per user/per month
  2. per month
Additional Pricing Details

JumpCloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

JumpCloud Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

1Password
9.2
JumpCloud
8.1

Likelihood to Renew

1Password
10.0
JumpCloud

Usability

1Password
10.0
JumpCloud

Support Rating

1Password
8.8
JumpCloud
8.0

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