What users are saying about
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Top Rated
81 Ratings
4 Ratings

1Password

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Top Rated
81 Ratings
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Score 9.1 out of 100
4 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

1Password

  • When having to memorize passwords, 1Password gets rid of this by just leveraging a single Password (thus the name) and then letting it decide the password/passphrase to use. It integrates well into sign up flows so that there's no excuse not to use it always to generate new passwords.
  • When I want to share credit card information so that other people from my teams can use it to make online purchases.
  • When having a single seat/account that needs to be shared across people due to heavy rotation.
  • When the sign-up process has very complex password rules.
Jose F. Gomez | TrustRadius Reviewer

JumpCloud

JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Trying to manage the numerous user directories and users remembering their credentials was more work than it was worth. Groups of users within the JumpCloud portal can easily be granted access only to the necessary systems for job duties. JumpCloud also helps us meet PCI Level 1 requirements with the enforcement of password strength/renewal requirements, and multi-factor authentication(MFA) to the JumpCloud Portal to manage all of the users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

1Password
JumpCloud
8.7
ID-Management Access Control
1Password
JumpCloud
9.0
ID Management Single-Sign On (SSO)
1Password
JumpCloud
8.0
Multi-Factor Authentication
1Password
JumpCloud
7.5
Password Management
1Password
JumpCloud
9.0
Account Provisioning and De-provisioning
1Password
JumpCloud
9.0
ID Management Workflow Automation
1Password
JumpCloud
9.0
ID Risk Management
1Password
JumpCloud
9.0

Pros

1Password

  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
Anonymous | TrustRadius Reviewer

JumpCloud

  • single sign on
  • auto redirect
Anonymous | TrustRadius Reviewer

Cons

1Password

  • The automatic name generation for a saved login is sometimes redundant, if the site's title is improperly written
  • Sometimes random logins pop up and I have to choose manually, which is tedious sometimes.
  • I would love to be able to pin or star frequently used logins, when I have multiple logins to a site.
Anonymous | TrustRadius Reviewer

JumpCloud

  • Multi-factor authentication (MFA) for Windows server sign in
  • Persist user groups to Windows local user groups
  • Minor UI refresh issues
Anonymous | TrustRadius Reviewer

Likelihood to Renew

1Password

1Password 10.0
Based on 1 answer
It's work for years and seems like it will continue to do so.
Adam O'Connor | TrustRadius Reviewer

JumpCloud

No score
No answers yet
No answers on this topic

Usability

1Password

1Password 10.0
Based on 1 answer
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
Nate Dillon | TrustRadius Reviewer

JumpCloud

No score
No answers yet
No answers on this topic

Support Rating

1Password

1Password 8.5
Based on 17 answers
I have never had any issues with 1Password and they have always been able to answer my questions adequately resolve my issues. Furthermore, they have a robust peer forum that can be accessed. They have helpful "Get to know Apps", videos and many articles to assist in the process of using the product.
Craig West | TrustRadius Reviewer

JumpCloud

JumpCloud 8.0
Based on 1 answer
Didn't need or use it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

1Password

A chief marketplace competitor to 1Password is LastPass. While it is highly regarded and includes some features that 1Password currently doesn't (such as secure sharing), it fell victim to a substantial security breach in 2015, which has made me loathe to reconsider it.Another well-known password manager is Dashlane, which also provides secure sharing, but falls short of 1Password in that it does not provide application password management.1Password is continuously being improved, and the price I pay annually for a family account is more than fair.
Benjamin Plotkin | TrustRadius Reviewer

JumpCloud

JumpCloud had better pricing, and since we currently need it for single sign-on only, we chose it.
Anonymous | TrustRadius Reviewer

Return on Investment

1Password

  • Time savings - I don't spend much (hardly any, actually) time looking up passwords anymore.
  • Security - A lack of it can be costly for any company, am I right?
  • Mobility - even when working from home, or at a coffee shop, my secure data is always in my pocket. This gives me the flexibility I need to do my job well, even when unforeseen circumstances like the kids getting sick take me away from my primary work environment.
Anonymous | TrustRadius Reviewer

JumpCloud

  • Saves time from managing users in multiple places.
  • Reduces the number of components involved in the scope of PCI Certification.
  • Helps users access numerous systems, all using the same credentials.
Anonymous | TrustRadius Reviewer

Pricing Details

1Password

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JumpCloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

1Password
9.4
JumpCloud
8.5

Likelihood to Renew

1Password
10.0
JumpCloud

Usability

1Password
10.0
JumpCloud

Support Rating

1Password
8.5
JumpCloud
8.0

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