1Password vs. Keeper vs. RSA Access Manager (Discontinued)

1password is the best solution for storing your passwords and other sensitive data as well as sharing it with employees of your company easily and efficiently. It has a web interface for managing your passwords and users as well as user groups. 1password can be installed on almost any OS and integrated with all popular web browsers

Incentivized

It is great for the management of passwords across organizational departments or specific cross-functional teams. The sharing feature is well suited to this. It may get harder to administer effectively (i.e., feel like you are in control) when there are many, many groups. Also, if there are groups or departments with high staff turnover, the administration efforts may get more difficult, and the chances that someone may have access to something they shouldn't increases.

Incentivized

The RSA was originally brought in for 2-factor authentication, which was used in conjunction with our internal Active Directory. This allowed us to secure our remote user connections and our internal user connections for PCI access. Later we tied it into ISE for secure wireless access.

Incentivized

• 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
• 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
• 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.

Incentivized

• Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
• High level of security - 2-step authentication with your phone number
• Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
• Syncs across all devices

Incentivized

• Used in conjunction with our Active Directory for 2-factor authentication
• The virtual RSA token for multiple devices makes it easy to avoid needing a physical device
• The ability to leverage real-time analytics to identify when step-up is required

Incentivized

• 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
• On Chrome, the extension sometimes stops working when the browser is updated.

Incentivized

• It took me a while to discover I could change the settings in the Keeper app so it stays open for some minutes while I am working on my phone or tablet. Once I found the settings, it became far more efficient to use.

Incentivized

• The support for new LDAP version(389-DS)

1Password is a great password manager and it helps us a lot in our every day duties at the company. Since implementing this solution we also feel way more secure when it comes to our own data or the data of our Clients.

Incentivized

The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.

Incentivized

It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.

Incentivized

I haven't had to use the support team since using the product, so that's saying something. But I did reference the FAQs and information materials to help with the initial setup. All in all, I found all of the information and clarity I needed to get set up and begin fully using the platform.

Incentivized

Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).

I do have LastPass set up for our front office workers since their free version does fine for managing the few passwords they have. Since that computer is in an area accessed by most of the staff and visible to the public, I didn't want sticky notes with sensitive passwords laying around. The main advantage of that usage is that it does offer a free version, and with so little to manage, the paid 1Password would not be a good value for us there. But it does, of course, have its limitations. The interface is a bit clunky, and we don't have any desktop or mobile versions set up to try to sync with, just the one web browser based version, so I can't speak to the accessibility, but it does not "feel" as robust and easy to use as 1Password.

Incentivized

I do not recall the other products I tested. I believe Keeper provided a free trial that allowed me to verify that it met my needs before I was required to purchase. I also found their support team to be responsive when I experienced some problems. The cliche, "If it ain't broke don't fix it" fits well in this case. I am able to create and use online profiles safe in the knowledge that my passwords cannot be easily hacked and my data is safe.

The solution is stable and well supported.

• Our business has over 500 different passwords that are required to log into other websites for billing. Allowing easy login to the different entities saves time and money.
• 1Password encrypts all the passwords, protects them, preventing hackers from obtaining all of the information and causing disruption to the business.
• Having multi-users save time and money because everyone will have access to all passwords at the tip of the finger without having to ask request passwords from other employees. Furthermore, employees who require the passwords on the field will also have access to the password. Furthermore, our IT department requires access to passwords to employee's computers in order to assist with troubleshooting. This allows the IT department to access computers remotely without asking for passwords receiving passwords over the internet.

Incentivized

• Keeper is a great product to have, positively impacting end-users to be safer with their password while providing ease of management.
• It will cost you $29,99 per year for unlimited devices, password storage, cloud backups, sharing and 24/7 support, which we found is quite a good bargain!
• The Zero Knowledge feature is quite great for every enterprise since the fact that only you have your master password means that nothing can force the company to turn over your passwords, and a distraught employee can't weasel into your stored data.

Incentivized

• To be compliant with the Security Standards about the 2FA