Likelihood to Recommend Right now it isn't well suited for anything [in my opinion]. It is not being maintained and many of the important functions one got it for in the first place simply do not work and no one is doing anything about it. A number of my colleagues use it too and we are all looking for an alternative. I'd never recommended it to anyone and have steered clients and colleagues away from it.
Read full review Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Read full review Pros Manages the ins and outs of a payment process Direct integration with many marketing platforms for quick data sharing Ability to add additional marketing messaging to the process and further cross-sell Read full review Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems. Great new features consistently being added, ahead of the curve on almost everything Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well Most Merchant Success Managers are good and genuinely want to be helpful A fantastic user interface, very logical and easy to use Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that. Read full review Cons The UI needs improvement. There are other systems out there that are more intuitive. Customizing/branding a shopping cart page can be a little tricky - when it should be very simple. Read full review The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus. Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void. The 24/7 support doesn't seem as dedicated as they once were. Read full review Likelihood to Renew If I were in charge of the renewal decision I would really take a look at 1SC vs. Infusionsoft. There are many ways each are great and many ways they are different. I would look at what was best for my company and make the choice accordingly. I find that Infusionsoft has many more ways to intuitively market, segment and cultivate new leads and grow the business as a whole than 1SC currently has.
Read full review Support Rating Why can't I give it a MINUS 1 million??? There is effectively no support.
Read full review Always are quick to answer our questions and help us find a solution
Read full review Alternatives Considered 1ShoppingCart is the best solution for entrepreneurs who need a shopping cart solution. It is much easier to manage than
Infusionsoft . The price point is much less than
Infusionsoft . I recommend anyone considering
Infusionsoft have a dedicated expert in that program on their team because of it's complexity. 1ShoppingCart does not require this because it is more user friendly
Karen Repoli Internet Marketing Specialist: Content Marketing, Social Media Marketing, Blogging
Read full review Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for.
BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
Read full review Return on Investment Better customer service would be helpful, as previously stated if needed to have the customer service calls not be a fee based call and instead included in the price and not an "add on" cost. Just having the ability to connect 1shoppingCart with other systems, such as Wordpress and LeadPages helps to connect all the dots to my sales pages. Read full review Shopify Plus has been a very cost effective solution for us. As our business grows, it's easy to train new hires on how to use Shopify Plus. What we've lost in the missing features of Shopify we've made up for in the other areas. Read full review ScreenShots