247meeting vs. GoTo Meeting

I love it for small or 1-1 sessions but the pricing makes it prohibitive for large events in my organization. Though it’s amazing for large webinars, the pricing keeps us from employing it organization-wide with large seat licenses and instead we use Zoom. I can’t think of a situation where GTM is not well suited for online meetings or where it’s not better than Zoom, so I really do believe it all comes down to pricing

Incentivized

• Goto meeting delivers high-quality audio and video, which ensures clear communication even in virtual environments.
• The mobile app allows users to join meetings on the go, ensuring flexibility for participants who may not always be at their desktop computers.
• virtual backgrounds and appearance settings are useful.

Incentivized

• Audio - many of my customers cannot use PC audio because their microphones are not recognized
• When I send out a meeting invite from Outlook, the message includes a default link to Teams, so there is much confusion at the time the meeting starts. Most users end up in Teams while I wait in GTM
• The screen share options are quite confusing for my customers. They never know what to share or how to share

Incentivized

While we have found GoTo Meeting to be very useful and a part of our normal way of doing business, there are alternatives that are more cost-effective. For example, Microsoft Teams is available as part of our M365 subscription. This will require us to complete a cost analysis to determine which product makes more sense for us to move forward with.

Incentivized

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

Incentivized

When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

Incentivized

Not really, it is very simple to install and get started.

Incentivized

In my opinion, it is not as efficient, and we are much more used to using the Teams commands over the GoTo commands and actions. The learning curve was quick, and I do not know if transcribe is an option in GoTo like in Teams, which makes sharing calls very helpful.

Incentivized

• Positive: Staying close to client and making sure they have the best customer service.
• Positive: Creating higher client conversion rates by being present on calls.
• Negative: When technical issues occur on GoTo Meeting the client is left wondering how professional we are.

Incentivized