What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
1084 Ratings

GoToMeeting

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
1084 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Likelihood to Recommend

GoToMeeting

GoToMeeting is well suited for medium to large institutions. The capability to have a large number of attendees to a meeting is ideal for this. It isn't as good for smaller groups where a video conference would be better for those individuals. Still, sharing screens and asking questions in the meeting is very good here.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

GoToMeeting
8.1
High quality audio
GoToMeeting
8.5
High quality video
GoToMeeting
8.7
Low bandwidth requirements
GoToMeeting
7.6
Mobile support
GoToMeeting
7.7

Screen Sharing

GoToMeeting
8.3
Desktop sharing
GoToMeeting
9.0
Whiteboards
GoToMeeting
7.6

Online Meetings / Events

GoToMeeting
8.3
Calendar integration
GoToMeeting
8.6
Meeting initiation
GoToMeeting
8.6
Integrates with social media
GoToMeeting
7.5
Record meetings / events
GoToMeeting
8.3
Slideshows
GoToMeeting
8.7

Online Events Collaboration

GoToMeeting
8.2
Live chat
GoToMeeting
8.2
Audience polling
GoToMeeting
8.1
Q&A
GoToMeeting
8.3

Online Events Security

GoToMeeting
8.6
User authentication
GoToMeeting
8.4
Participant roles & permissions
GoToMeeting
8.3
Confidential attendee list
GoToMeeting
9.1

Pros

GoToMeeting

  • Clear signal and voice clarity is a strength. Of all of the different web conferencing softwares I have used, GoToMeeting is the most reliable and rarely has interruptions.
  • Multiple country support is great. GoToMeeting is able to provide local dial in numbers for most of the major countries my company interacts with.
  • The ability to change presenters and provide mouse control for others has been valuable. I can't count how many times a day I use this feature. There is hardly any delay in controlling another persons computer.
No photo available

Cons

GoToMeeting

  • I would love to be able to download a recording of the meeting.
  • Would be great to have a 30-day trial.
  • It would be nice to have a sliding scale or say $5-10/mo for not as much use.
Brandon Loyche profile photo

Likelihood to Renew

GoToMeeting

GoToMeeting 9.0
Based on 33 answers
I enjoy GoToMeeting's user interface. Honestly, however, the choice to select my own platform for remote meeting hosting sites is up to my organization, vs. an individual consumer decision. Out of the various platforms I have used, I feel the most comfortable with GoToMeeting so if I did have a say in selecting the software, would still vote for this software since it is the easiest for me to use, as well as those attending my presentations from an off-site location.
Jodi Sassana profile photo

Usability

GoToMeeting

GoToMeeting 9.0
Based on 5 answers
GTM is simple to set up and use. Rarely do our clients have issues joining a meeting.
Zack Parnell profile photo

Support

GoToMeeting

GoToMeeting 10.0
Based on 1 answer
I am assuming that the support is amazing because i never have issues.
Brian Sossamon profile photo

Implementation

GoToMeeting

GoToMeeting 10.0
Based on 1 answer
It just works, get into the software and start using.
Brian Sossamon profile photo

Alternatives Considered

GoToMeeting

GoToMeeting is hands down the easiest to integrate and setup. The audio and video quality are fantastic, everything is clear, demos are easy and meetings much smoother and less time consuming and from anywhere with an internet connection.
Brandon Loyche profile photo

Return on Investment

GoToMeeting

  • Gave us a platform to meeting with customers to best help them
  • Selling software over the phone would be very difficult if we couldn't share screens with multiple people to demo our software.
No photo available

Pricing Details

GoToMeeting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison