What users are saying about
15 Ratings
Top Rated
478 Ratings
15 Ratings
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Score 5.6 out of 100
Top Rated
478 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

Box

Box is well suited for projects on which a smaller handful of individuals are working on the same project at the same time. I can imagine that for files that require the input of many individuals, Box file editing and sharing may run slower than desirable. Box will help seamlessly integrate desktop applications like Microsoft Office with online editing and collaboration capability.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.1
Box
Pay calculation
24SevenOffice
6.7
Box
Benefit plan administration
24SevenOffice
7.6
Box
Direct deposit files
24SevenOffice
5.1
Box
Salary revision and increment management
24SevenOffice
8.6
Box
Reimbursement management
24SevenOffice
7.4
Box

Customization

24SevenOffice
7.9
Box
API for custom integration
24SevenOffice
9.0
Box
Plug-ins
24SevenOffice
6.7
Box

Security

24SevenOffice
7.1
Box
Single sign-on capability
24SevenOffice
6.7
Box
Role-based user permissions
24SevenOffice
7.4
Box

Reporting & Analytics

24SevenOffice
6.9
Box
Dashboards
24SevenOffice
6.7
Box
Standard reports
24SevenOffice
8.0
Box
Custom reports
24SevenOffice
5.9
Box

General Ledger and Configurable Accounting

24SevenOffice
6.1
Box
Accounts payable
24SevenOffice
5.5
Box
Accounts receivable
24SevenOffice
5.9
Box
Global Financial Support
24SevenOffice
7.1
Box
Primary and Secondary Ledgers
24SevenOffice
6.7
Box
Intercompany Accounting
24SevenOffice
5.5
Box
Localizations
24SevenOffice
7.4
Box
Journals and Reconciliations
24SevenOffice
5.7
Box
Enterprise Accounting
24SevenOffice
4.9
Box
Configurable Accounting
24SevenOffice
7.4
Box
Centralized Rules Framework
24SevenOffice
5.7
Box
Standardized Processes
24SevenOffice
5.5
Box

Inventory Management

24SevenOffice
6.8
Box
Inventory tracking
24SevenOffice
7.7
Box
Automatic reordering
24SevenOffice
6.5
Box
Location management
24SevenOffice
6.7
Box
Manufacturing module
24SevenOffice
6.1
Box

Order Management

24SevenOffice
7.6
Box
Pricing
24SevenOffice
8.0
Box
Order entry
24SevenOffice
9.0
Box
Credit card processing
24SevenOffice
6.5
Box
Cost of goods sold
24SevenOffice
8.1
Box
Order Orchestration
24SevenOffice
6.9
Box
End-to-end order visibility
24SevenOffice
7.9
Box
Order exception Resolution
24SevenOffice
7.0
Box

Subledger and Financial Process

24SevenOffice
7.1
Box
Automated Invoice Processing
24SevenOffice
8.0
Box
Shared Services Payments
24SevenOffice
6.7
Box
Billings Management
24SevenOffice
5.5
Box
Customer Receipt Applications
24SevenOffice
7.7
Box
Customer Collections
24SevenOffice
7.7
Box
Revenue Recognition
24SevenOffice
7.5
Box
Cash Management
24SevenOffice
9.0
Box
Asset Management
24SevenOffice
5.9
Box
Travel & Expense Management
24SevenOffice
7.5
Box
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
Box
Period Close
24SevenOffice
6.7
Box
Transactions Tax
24SevenOffice
8.0
Box
Subledger Reconciliations
24SevenOffice
6.1
Box
3rd Party Accounting Systems
24SevenOffice
7.1
Box

Project Financial Management

24SevenOffice
7.1
Box
Budgeting and Forecasting
24SevenOffice
8.4
Box
Project Costing
24SevenOffice
6.5
Box
Cost Capture
24SevenOffice
8.6
Box
Capital Project Management
24SevenOffice
6.1
Box
Customer Invoicing
24SevenOffice
5.9
Box
Customer Contract Compliance
24SevenOffice
8.6
Box
Project Revenue Recognition
24SevenOffice
8.0
Box
Project Financial Performance Analysis
24SevenOffice
7.7
Box
Project Financials Dashboard
24SevenOffice
5.7
Box
Real-time Financial Reporting
24SevenOffice
7.0
Box
Embedded Business Intelligence
24SevenOffice
5.7
Box
Project Planning Collaboration
24SevenOffice
7.4
Box

Project Execution Management

24SevenOffice
7.2
Box
Project Planning and Scheduling
24SevenOffice
8.3
Box
Project Manager Dashboard
24SevenOffice
7.4
Box
Resource Manager Dashboard
24SevenOffice
8.0
Box
Task Insight for Project Managers
24SevenOffice
7.4
Box
Project Manager Mobile Functionality
24SevenOffice
5.5
Box
Team Member Task Collaboration
24SevenOffice
6.5
Box
Team Member Mobile Functionality
24SevenOffice
4.9
Box
Project Candidate Search
24SevenOffice
6.7
Box
Project Candidate Comparison and Analysis
24SevenOffice
6.1
Box
Defineable Resource Pools
24SevenOffice
9.0
Box
Defineable Resource Pools
24SevenOffice
6.5
Box
Talent Profiles
24SevenOffice
6.7
Box
Real-Time Project Reporting
24SevenOffice
8.4
Box
Absence Management
24SevenOffice
8.0
Box
Product Lifecycle Management
24SevenOffice
8.0
Box

Grants Management

24SevenOffice
7.2
Box
Award Lifecycle Management
24SevenOffice
8.0
Box
Spending Control
24SevenOffice
6.1
Box
Indirect Cost Management
24SevenOffice
7.4
Box
Billing
24SevenOffice
7.1
Box

Procurement

24SevenOffice
6.6
Box
Sourcing Team Collaboration
24SevenOffice
7.7
Box
Sourcing Analysis
24SevenOffice
7.0
Box
Bids Analyzed and Compared
24SevenOffice
7.0
Box
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.1
Box
Contract Authoring
24SevenOffice
7.4
Box
Contract Compliance Management
24SevenOffice
6.1
Box
Contract History
24SevenOffice
4.9
Box
Contract Renewal Automation
24SevenOffice
7.6
Box
Contract Repository
24SevenOffice
6.4
Box
Contract Standardization and Enforcement
24SevenOffice
5.5
Box
Electronic Signatures
24SevenOffice
6.5
Box
Invoice Automated Matching
24SevenOffice
8.4
Box
Purchasing Risk and Compliance Management
24SevenOffice
7.4
Box
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
Box
Spend Compliance Management
24SevenOffice
6.4
Box
Supplier Assessment
24SevenOffice
7.6
Box
Supplier Communication and Collaboration
24SevenOffice
7.4
Box
Supplier Management
24SevenOffice
4.9
Box
Supplier Portal
24SevenOffice
5.5
Box

Risk Management

24SevenOffice
6.7
Box
Risk Repository
24SevenOffice
7.0
Box
Control Management
24SevenOffice
8.0
Box
Control Mapping
24SevenOffice
4.9
Box
Control Efficiency Assessments
24SevenOffice
6.7
Box
Automated Control Assessments
24SevenOffice
7.4
Box
Assessment Capture
24SevenOffice
5.9
Box
Issue Detection
24SevenOffice
7.0
Box
Automatic Notification
24SevenOffice
8.3
Box
Remediation and Certification
24SevenOffice
4.9
Box

Logistics

24SevenOffice
6.8
Box
Transportation Planning and Optimization
24SevenOffice
7.4
Box
Transportation Sourcing Management
24SevenOffice
5.1
Box
Transportation Process Integration
24SevenOffice
7.0
Box
Transportation Execution Management
24SevenOffice
7.0
Box
Freight Payment Automation
24SevenOffice
8.6
Box
Trade Management
24SevenOffice
5.2
Box
Trade Regulatory Compliance Management
24SevenOffice
7.7
Box
Customs Entry Management
24SevenOffice
5.5
Box
Customs Document Management
24SevenOffice
7.4
Box
Customs Document Collaboration
24SevenOffice
8.0
Box
Fulfillment Management
24SevenOffice
5.2
Box
Inventory Visibility
24SevenOffice
9.0
Box
Warehouse Workforce Management
24SevenOffice
5.0
Box

Manufacturing

24SevenOffice
6.4
Box
Production Process Design
24SevenOffice
8.6
Box
Supply Chain Business Flows
24SevenOffice
6.7
Box
Production Management
24SevenOffice
7.7
Box
Contracted Manufacturing Management
24SevenOffice
4.9
Box
Configuration Management
24SevenOffice
6.1
Box
Work Definition
24SevenOffice
5.1
Box
Work Execution
24SevenOffice
7.6
Box
Advanced Fulfillment
24SevenOffice
6.1
Box
Manufacturing Costs
24SevenOffice
4.9
Box

Supply Chain

24SevenOffice
7.7
Box
Forecasting
24SevenOffice
8.0
Box
Inventory Planning
24SevenOffice
9.0
Box
Multi-tier Supply Chain Planning
24SevenOffice
5.9
Box
Performance Monitoring
24SevenOffice
7.7
Box

Product Lifecycle Management

24SevenOffice
7.3
Box
Ideation Management
24SevenOffice
8.0
Box
Requirements Management
24SevenOffice
5.5
Box
Proposal Management
24SevenOffice
4.5
Box
Innovation Portfolio Management
24SevenOffice
7.0
Box
Product Master Data Management
24SevenOffice
8.6
Box
Vendor Portal
24SevenOffice
7.7
Box
Project Portfolio Management
24SevenOffice
9.6
Box

File Sharing & Management

24SevenOffice
Box
8.7
Versioning
24SevenOffice
Box
8.6
Video files
24SevenOffice
Box
8.7
Audio files
24SevenOffice
Box
8.8
Document collaboration
24SevenOffice
Box
8.6
Access control
24SevenOffice
Box
9.2
File search
24SevenOffice
Box
8.4
Device sync
24SevenOffice
Box
8.8

Cloud Storage Security & Administration

24SevenOffice
Box
9.0
User and role management
24SevenOffice
Box
8.9
File organization
24SevenOffice
Box
9.2
Device management
24SevenOffice
Box
8.9

Cloud Storage Platform

24SevenOffice
Box
8.9
Performance
24SevenOffice
Box
9.0
Reliability
24SevenOffice
Box
8.9
Storage Reports
24SevenOffice
Box
8.7

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

Box

  • Ease of sharing - extremely important when multiple people/departments are working on the same project.
  • Ease of access - Box can be accessed via the web or by the cloud (Box Sync, Box Drive) so you can access your files even on computers you don't regularly use.
Heather Miller | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

Box

  • The local application sometimes times out on you unknowingly, so you have to check periodically that it is still running and syncing your data.
  • I wish Box had a way of accessing your online portal without first going to the website and clicking through a few pages in order to get to where you need to go to access your files online.
  • It would be nice if there were a few more of the Box features included in the free version, or at least be able to get a free trial of them. Box makes so many cool softwares that would be nice to have for productivity.
Tyler Grudowski | TrustRadius Reviewer

Likelihood to Renew

24SevenOffice

No score
No answers yet
No answers on this topic

Box

Box 8.0
Based on 12 answers
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Sam Montoya, CSM | TrustRadius Reviewer

Usability

24SevenOffice

No score
No answers yet
No answers on this topic

Box

Box 9.2
Based on 17 answers
I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.
burt smith | TrustRadius Reviewer

Reliability and Availability

24SevenOffice

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 10 answers
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Anonymous | TrustRadius Reviewer

Performance

24SevenOffice

No score
No answers yet
No answers on this topic

Box

Box 9.0
Based on 24 answers
Box is fast, but it's not as fast as it could be. There are times when I wish it didn't have so many features and just let me get to the file I want quickly, and click once to generate a link to share the file and paste it to my clipboard. Instead, it takes maybe 20 or 30 seconds for something that I wish took only 5 or 10 seconds. Overall, it is a snappy interface, though, so I can't complain too much.
Jonah Dempcy | TrustRadius Reviewer

Support Rating

24SevenOffice

No score
No answers yet
No answers on this topic

Box

Box 8.1
Based on 61 answers
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Anonymous | TrustRadius Reviewer

In-Person Training

24SevenOffice

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 1 answer
The in person training was done in house and I helped with the training, people seem to respond well.
Anonymous | TrustRadius Reviewer

Online Training

24SevenOffice

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 3 answers
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Anonymous | TrustRadius Reviewer

Implementation Rating

24SevenOffice

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 12 answers
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
Anonymous | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

Box

Box allows for larger amounts of data to be moved between our call centers and us without the restrictions we ran into before. When we need to transfer call recordings between us and our call centers or carriers, they need to be done quickly and securely. Some of those call recordings are very large and we had troubles before we started using Box
Eric Thorsteinson | TrustRadius Reviewer

Scalability

24SevenOffice

No score
No answers yet
No answers on this topic

Box

Box 10.0
Based on 1 answer
It's great, as we put more files on there it's done very well.
Anonymous | TrustRadius Reviewer

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

Box

  • Well - I am using the free version - so I am way into the positive ROI! However - for the paid versions, the ROI is good as they start with a $5 (100GB) per month plan with quite a lot of features, so finding a version in your price range should be easy.
  • I think one negative impact thing will be fact that a solution like OneDrive - which is part of Office 365 - or Google Drive (part of Google Apps) - would virtually eliminate the need to go with an outside service.
  • Compliance factors might sway a company back. Couple that with an attention paid to the location of data in the Box network (think GDPR) - and you can sway some back to Box.
  • Couple a $5 Box account with a free Gmail account and someone can go into business quite easily!
Vin Campbell | TrustRadius Reviewer

Screenshots

24SevenOffice

Box

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

24SevenOffice Editions & Modules

Additional Pricing Details

Box

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Box Editions & Modules

Edition
Starter$7.001
Business Plus$35.001
Business$20.001
Enterprise$47.001
  1. per month
Additional Pricing Details
Box is available as an annual subscription. Many customers opt for either our Digital Workplace or Digital Business suite, which includes the baseline software plat (Box Enterprise) plus multiple additional features including Box Shield for data loss prevention and threat detection, Box Governance for retention management and legal holds, Box Relay for no-code workflow, and Premier Services. Customers are eligible for discounting beyond volume list prices, depending on a number of conditions.

Rating Summary

Likelihood to Recommend

24SevenOffice
5.5
Box
8.7

Likelihood to Renew

24SevenOffice
Box
8.0

Usability

24SevenOffice
Box
9.2

Reliability and Availability

24SevenOffice
Box
10.0

Performance

24SevenOffice
Box
9.0

Support Rating

24SevenOffice
Box
8.1

In-Person Training

24SevenOffice
Box
10.0

Online Training

24SevenOffice
Box
10.0

Implementation Rating

24SevenOffice
Box
10.0

Scalability

24SevenOffice
Box
10.0

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