What users are saying about
5 Ratings
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Score 9 out of 100
93 Ratings
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Score 7 out of 100

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara | TrustRadius Reviewer

Jive

It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
Jive
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Jive
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Jive
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Jive
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
Jive
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
Jive

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
Jive
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
Jive
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
Jive
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
Jive
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
Jive
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
Jive
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
Jive
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
Jive
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
Jive
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
Jive

Pros

EchoSpan 360-Degree Feedback Tool

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld | TrustRadius Reviewer

Jive

  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads
Anna Stepanenko | TrustRadius Reviewer

Cons

EchoSpan 360-Degree Feedback Tool

  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
Ben Dattner | TrustRadius Reviewer

Jive

  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
Terry Rydzynski | TrustRadius Reviewer

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld | TrustRadius Reviewer

Jive

Jive 6.6
Based on 17 answers
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
Chris Becker | TrustRadius Reviewer

Usability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Jive

Jive 6.1
Based on 4 answers
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
Anonymous | TrustRadius Reviewer

Reliability and Availability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Jive

Jive 5.0
Based on 2 answers
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
Anonymous | TrustRadius Reviewer

Performance

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld | TrustRadius Reviewer

Jive

Jive 9.0
Based on 2 answers
The product worked as designed. It just didn't work for our needs.
Anonymous | TrustRadius Reviewer

Support Rating

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Jive

Jive 6.9
Based on 4 answers
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
Anonymous | TrustRadius Reviewer

Online Training

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Jive

Jive 5.0
Based on 3 answers
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
Maxime Guglielmetti | TrustRadius Reviewer

Implementation Rating

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

Jive

Jive 3.0
Based on 2 answers
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
Anonymous | TrustRadius Reviewer

Alternatives Considered

EchoSpan 360-Degree Feedback Tool

Reporting, conciseness and detail.
Anonymous | TrustRadius Reviewer

Jive

Jive and IBM/HCL Connections have very similar features, but Jive has a much much better UI/UX compared to IBM/HCL Connections (which is horrendous). The usability factor alone was enough to tip the choice in Jive's favor. When compared with Atlassian Confluence, it came down to a toss-up between target user audience. Out of the box, Jive is more tailored to ordinary users that may not be tech-savvy, while Confluence being highly customizable and extensible, demands more from its users.
Anonymous | TrustRadius Reviewer

Return on Investment

EchoSpan 360-Degree Feedback Tool

  • Improved awareness of employee strengths and weaknesses
Ellen Spara | TrustRadius Reviewer

Jive

  • Makes us seem bigger than we are.
  • Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
  • Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Jive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool
9.0
Jive
7.4

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool
9.6
Jive
6.6

Usability

EchoSpan 360-Degree Feedback Tool
Jive
6.1

Reliability and Availability

EchoSpan 360-Degree Feedback Tool
Jive
5.0

Performance

EchoSpan 360-Degree Feedback Tool
9.0
Jive
9.0

Support Rating

EchoSpan 360-Degree Feedback Tool
Jive
6.9

Online Training

EchoSpan 360-Degree Feedback Tool
Jive
5.0

Implementation Rating

EchoSpan 360-Degree Feedback Tool
Jive
3.0

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