What users are saying about
4 Ratings
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Score 9 out of 100
95 Ratings
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Score 6 out of 100

Attribute Ratings

  • EchoSpan 360-Degree Feedback Tool is rated higher in 1 area: Likelihood to Renew
  • Jive is rated higher in 1 area: Likelihood to Recommend
  • EchoSpan 360-Degree Feedback Tool and Jive are tied in 1 area: Performance

Likelihood to Recommend

9.0

EchoSpan 360-Degree Feedback Tool

90%
3 Ratings
9.1

Jive

91%
37 Ratings

Likelihood to Renew

9.6

EchoSpan 360-Degree Feedback Tool

96%
2 Ratings
6.6

Jive

66%
17 Ratings

Usability

EchoSpan 360-Degree Feedback Tool

N/A
0 Ratings
6.1

Jive

61%
4 Ratings

Availability

EchoSpan 360-Degree Feedback Tool

N/A
0 Ratings
5.0

Jive

50%
2 Ratings

Performance

9.0

EchoSpan 360-Degree Feedback Tool

90%
2 Ratings
9.0

Jive

90%
2 Ratings

Support Rating

EchoSpan 360-Degree Feedback Tool

N/A
0 Ratings
6.9

Jive

69%
4 Ratings

Online Training

EchoSpan 360-Degree Feedback Tool

N/A
0 Ratings
5.0

Jive

50%
3 Ratings

Implementation Rating

EchoSpan 360-Degree Feedback Tool

N/A
0 Ratings
3.0

Jive

30%
2 Ratings

Likelihood to Recommend

EchoSpan

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
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Aurea

It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
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Pros

EchoSpan

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
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Aurea

  • Individual design
  • Presence of Russian language (localization can be independently established)
  • You can configure several information tapes with different themes. One for work, the second for communication
  • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
  • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
  • Integrates with MS Office, Google Drive, Google Docs
  • There are all platforms (even Winphone and blackberry)
  • You can create forum threads
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Cons

EchoSpan

  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
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Aurea

  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
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Pricing Details

EchoSpan 360-Degree Feedback Tool

Starting Price

Editions & Modules

EchoSpan 360-Degree Feedback Tool editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Jive

    Starting Price

    Editions & Modules

    Jive editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      EchoSpan

      Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
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      Aurea

      There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
      Read full review

      Usability

      EchoSpan

      No answers on this topic

      Aurea

      It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
      Read full review

      Reliability and Availability

      EchoSpan

      No answers on this topic

      Aurea

      Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

      Jive posted a statement to the media saying all customers were up, but we were not.
      Read full review

      Performance

      EchoSpan

      The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
      Read full review

      Aurea

      The product worked as designed. It just didn't work for our needs.
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      Support Rating

      EchoSpan

      No answers on this topic

      Aurea

      They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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      Online Training

      EchoSpan

      No answers on this topic

      Aurea

      Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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      Implementation Rating

      EchoSpan

      No answers on this topic

      Aurea

      If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
      Read full review

      Alternatives Considered

      EchoSpan

      I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service
      Read full review

      Aurea

      We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
      Read full review

      Return on Investment

      EchoSpan

      • Greater feedback at all levels
      • Increased awareness of challenges and opportunities
      • Better communication and collaboration
      Read full review

      Aurea

      • reduce email traffic
      • reduce amount of files/documents scattered & lost across shared drives
      • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
      • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
      Read full review

      Screenshots

      Add comparison