360Learning vs. Skilljar’s Customer Education LMS Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
360Learning
Score 8.0 out of 10
N/A
360Learning headquartered in Paris offers their workforce training learning management system.
$8
per month
Skilljar’s Customer Education LMS Platform
Score 9.1 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Turn new buyers into successful users: Skilljar’s external LMS helps onboard customers and partners and turn them…N/A
Pricing
360LearningSkilljar’s Customer Education LMS Platform
Editions & Modules
Team
$8
per user, per month
Business
Contact Sales
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
360LearningSkilljar’s Customer Education LMS Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
360LearningSkilljar’s Customer Education LMS Platform
Top Pros
Top Cons
Features
360LearningSkilljar’s Customer Education LMS Platform
Learning Management
Comparison of Learning Management features of Product A and Product B
360Learning
8.8
18 Ratings
7% above category average
Skilljar’s Customer Education LMS Platform
7.5
22 Ratings
0% above category average
Course authoring9.117 Ratings7.318 Ratings
Course catalog or library9.816 Ratings8.521 Ratings
Player/Portal8.114 Ratings8.817 Ratings
Learning content8.56 Ratings00 Ratings
Mobile friendly9.415 Ratings9.117 Ratings
Progress tracking & certifications9.317 Ratings8.622 Ratings
Assignments9.416 Ratings7.415 Ratings
Compliance management7.54 Ratings4.613 Ratings
Learning administration9.518 Ratings9.520 Ratings
Learning reporting & analytics9.118 Ratings7.322 Ratings
Social learning8.716 Ratings3.711 Ratings
Gamification7.112 Ratings7.31 Ratings
Single Sign On (SSO) Enabled Learning8.84 Ratings7.31 Ratings
Customer Training Tools
Comparison of Customer Training Tools features of Product A and Product B
360Learning
-
Ratings
Skilljar’s Customer Education LMS Platform
7.0
1 Ratings
0% above category average
Customer Feedback Collection00 Ratings7.31 Ratings
Customer Training Library Curation00 Ratings7.31 Ratings
User Permissioning00 Ratings6.41 Ratings
Best Alternatives
360LearningSkilljar’s Customer Education LMS Platform
Small Businesses
Tovuti LMS
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Score 9.5 out of 10
iSpring Learn
iSpring Learn
Score 8.9 out of 10
Medium-sized Companies
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
SkyPrep LMS
SkyPrep LMS
Score 9.1 out of 10
Enterprises
Bridge Learning Platform
Bridge Learning Platform
Score 9.9 out of 10
Intellum
Intellum
Score 9.2 out of 10
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User Ratings
360LearningSkilljar’s Customer Education LMS Platform
Likelihood to Recommend
9.4
(18 ratings)
8.9
(76 ratings)
Likelihood to Renew
6.4
(1 ratings)
8.3
(2 ratings)
Usability
7.0
(2 ratings)
8.7
(53 ratings)
Support Rating
7.3
(1 ratings)
9.0
(54 ratings)
Implementation Rating
5.5
(1 ratings)
9.0
(1 ratings)
User Testimonials
360LearningSkilljar’s Customer Education LMS Platform
Likelihood to Recommend
360Learning
360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes
Read full review
Skilljar
Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.
For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.
Read full review
Pros
360Learning
  • Ability to record video and screen casting through the platform.
  • Social component similar to Facebook.
  • Users can rate tasks and courses for immediate feedback about the content.
  • Exceptional customer care.
  • Easy to use for the content creators and for the end user.
Read full review
Skilljar
  • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
  • Ease of use for students, administrators, and content creators
  • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
  • Asking for and listening to customer feedback for enhancements
  • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
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Cons
360Learning
  • Sometimes the platform isn't as intuitive as I'd like
  • Frequent updates that can impact the guidelines we establish for our internal employees
  • Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update.
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Skilljar
  • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
  • Features that allow for the translation of content to allow access to content across languages.
  • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
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Likelihood to Renew
360Learning
Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.
Read full review
Skilljar
I like what you are using and how we are doing it. Also, changing systems is a lot of work
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Usability
360Learning
You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.
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Skilljar
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
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Support Rating
360Learning
We have amazing support from the Customer Success Director.
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Skilljar
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
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Implementation Rating
360Learning
I was not part of the implementation.
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Skilljar
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
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Alternatives Considered
360Learning
So we have a subscription to microsoft that has learning as well (provided by former lynda) and that doesn't do as well as 360Learning does, nor does it allow you the ability to create courses, everything is custom built by Lynda or third party resources so the ability to view great up to date content and to be able to create our own has been a huge sales point.
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Skilljar
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
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Return on Investment
360Learning
  • Creating the Path as when you modify a course is live.
  • Not being able to download your content if it is directly developed on the platform caused us issues as we had to copy-paste into a PowerPoint all content that a previous eLearning designer had developed.
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Skilljar
  • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
  • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
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ScreenShots

360Learning Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Skilljar’s Customer Education LMS Platform Screenshots

Screenshot of From the Skilljar Dashboard, all needed tools are accessed through a single interface.Screenshot of The training portal is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of Business impact can be measured and learner progress can be tracked, and content success analyzed with the analytics suite and integrationsScreenshot of A variety of content types can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of Built-in assessment & certifications engine enables users to showcase their expertise with our built-in assessment tools and verifiable badges and certificates.