What users are saying about
2 Ratings
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Score 7.8 out of 101
92 Ratings
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Score 7.7 out of 101

Likelihood to Recommend

3BL Media

They have over 250K email subscribers and 350K social media followers. The great thing about that group is that it is a curated group of folks who are specifically interested in the intersection of business and sustainability. The events they put on are excellent and well attended so do recommend considering sponsorship.
No photo available

Cision Communications Cloud

Cision is well suited for PR staffs, either at a brand or agency level, especially those that are actively executing outreach programs at a national, state or local level. Cision doesn't necessarily replace manual list development or building PR relationships, but it gives PR personnel a significant head start on where and with whom to begin targeted outreach.
Dan Lobring profile photo

Pros

3BL Media

  • Connection to Media outlets in the business/sustainability space.
  • Excellent events.
  • Calls to action.
No photo available

Cision Communications Cloud

  • Keeping updated information on publications/writers. This allows our writers to pitch stories to the most appropriate outlets.
  • The media monitoring is always updating with new hits for reporting daily.
  • Creating "reports" on media in a particular location and/or focusing on a unique topic is quick and easy through the Cision system.
  • Different export options of reports in handy, based on what type of information you need and how a user needs it to be presented.
  • Easy to change keywords to fit search needs.
  • Original contact for system setup did a great job. Very attentive.
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Cons

3BL Media

  • Would love to see increased opportunities for engagement.
  • Increase connection to those working on similar items.
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Cision Communications Cloud

  • I'd like to see them bring back their old influencer profiles where they ranked reporters on their level of importance from 30 to 99. I realize people complained about it not being completely accurate, but it provided a good gauge on how important the media outlet or reporter is -- especially for blogs, where it's hard to determine whether they are worth the time to contact.
  • This may be a little premature, but media tracking is part of our service, and we have not had the opportunity to track any of our media coverage to date. Social media is working fine, but we are still waiting for the media side.
  • It needs to work with all Internet services. There is functionality that doesn't work with Internet Explorer, so I had to download Google Chrome in order to gain full functionality-- which wouldn't be a problem, but when you are working at a large organization, it's hard to get approval to download any software, including Google Chrome.
Dan Green profile photo

Likelihood to Renew

3BL Media

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 8.0
Based on 6 answers
For all of the reasons I had mentioned before, I haven't found a product that surpasses what they offer. I will maintain renewing with them for a few years and then reexamine the market to see if any new competitors arise. Until then, I have no reason to leave them for someone else.
Kyle Burt profile photo

Usability

3BL Media

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 8.0
Based on 1 answer
It's improved a lot. I used a much earlier version of Cision several years ago -- before I switched to Vocus and then moved back to Cision this past September. By the time I came back to Cision, the user interface has been simplifed and the product has become much more user-friendly.
Susan Tull profile photo

Performance

3BL Media

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 8.0
Based on 1 answer
Generally, Cision performs well day to day, but it's got some annoying bugs that slow down usage/require user workarounds which is inefficient. More seriously, a few months ago, as a result of a major system upgrade, certain critical functionality was not working and I was unable to use the service for more than a day when I had time-sensitive work to execute
Susan Tull profile photo

Support

3BL Media

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 7.0
Based on 2 answers
While I think the support is decent; there is room for improvement. Typically the time lapse from problem to solution is 3-5 days. It would be better if this could be shortened to 1-2 days or 24 hours.
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Implementation

3BL Media

No score
No answers yet
No answers on this topic

Cision Communications Cloud

Cision Communications Cloud 10.0
Based on 1 answer
There is no implementation at the customer's end so this doesn't really apply to my instance of Cision (possibly to all instances of it).
Susan Tull profile photo

Alternatives Considered

3BL Media

No answers on this topic

Cision Communications Cloud

Cision now owns Vocus, but when I used Vocus in the past, it just couldn't compare to what Cision offered. The database wasn't updated nearly as frequently, so reporter contact info was terribly out of date. I like the Meltwater product, but it still has some room for growth to compare with the Cision suite of services, and with Cision's acquisition of PR Newswire last year, customers should start realizing some economies of scale when investing in both products down the road.
Dan Green profile photo

Return on Investment

3BL Media

  • A lot of staff time saved on PR which is not our expertise.
No photo available

Cision Communications Cloud

  • More granular tracking on publicity value of our news coverage
  • Snapshots of how we are stacking up against our competition in the news
  • The actual reach of our audiences (by the #'s, and the regions) in each publication our articles appear
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Pricing Details

3BL Media

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cision Communications Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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