What users are saying about
6 Ratings
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Score 10 out of 100
Top Rated
110 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • 3veta is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.8

3veta

98%
4 Ratings
8.3

Acuity Scheduling, a Squarespace company

83%
46 Ratings

Likelihood to Renew

3veta

N/A
0 Ratings
9.3

Acuity Scheduling, a Squarespace company

93%
3 Ratings

Usability

3veta

N/A
0 Ratings
9.6

Acuity Scheduling, a Squarespace company

96%
7 Ratings

Support Rating

3veta

N/A
0 Ratings
9.5

Acuity Scheduling, a Squarespace company

95%
31 Ratings

Likelihood to Recommend

3veta

Well, for anyone who delivers trainings or does consultations and wants to do this online and look professional, 3veta gives everything you need. It's a nice package of the key features and tools for an online office.
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Squarespace

I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
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Pros

3veta

  • Control of [the] video and audio of all attendees except the host [all with] one click
  • Getting fast answers from participants with a simple poll option
  • Branded meeting rooms
  • Booking meetings right away
  • Sharing meeting links from the platform directly
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Squarespace

  • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
  • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
  • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
  • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
  • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
  • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
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Cons

3veta

  • It would be good to have some more options for website customization.
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Squarespace

  • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
  • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
  • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
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Pricing Details

3veta

Starting Price

$10

Editions & Modules

3veta editions and modules pricing
EditionModules
Basic101
Premium192

Footnotes

  1. per month per user
  2. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Acuity Scheduling, a Squarespace company

Starting Price

$14 per month

Editions & Modules

Acuity Scheduling, a Squarespace company editions and modules pricing
EditionModules
Emerging141
Growing232
Powerhouse453

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

3veta

No answers on this topic

Squarespace

Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
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Usability

3veta

No answers on this topic

Squarespace

It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
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Support Rating

3veta

No answers on this topic

Squarespace

Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
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Alternatives Considered

3veta

Using 3veta I pay only one monthly subscription (and not three or four). This is cheaper and a lot more convenient for me.
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Squarespace

In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
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Return on Investment

3veta

  • Hard to estimate
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Squarespace

  • Minimizing no shows
  • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
  • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
  • Honestly just saving me from scheduling nightmares and headaches
  • Timezones! It does it for you! (I work internationally)
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