Overview
ProductRatingMost Used ByProduct SummaryStarting Price
4me.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Next-Generation Enterprise Service Management Built for the world’s most demanding enterprises. 4me® combines ITSM with ESM and SIAM capabilities making it possible for all internal departments, such as IT, HR and Facilities, to work seamlessly with each other, as well as with external managed service providers. The vendor describes…
$0
per user per month
Kantata PS Cloud
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Kantata Cloud (formerly Mavenlink + Kimble) provides project management and collaboration software for small to mid-sized professional services companies. Features include resource management, project dependencies, time and expense tracking, file sharing, versatile user permissions, private messaging, planning and reporting.N/A
Microsoft BI (MSBI)
Score 8.7 out of 10
N/A
Microsoft BI is a business intelligence product used for data analysis and generating reports on server-based data. It features unlimited data analysis capacity with its reporting engine, SQL Server Reporting Services alongside ETL, master data management, and data cleansing.
$14
per month per user
Pricing
4me.comKantata PS CloudMicrosoft BI (MSBI)
Editions & Modules
4me.com Freemium
$0
per user per month
4me Premium
on Request
per month per user
Premier
Contact Sales Team
per month per seat
Enterprise
Contact Sales Team
Power BI Pro
$14
per month per user
Power BI Premium
$24
per month per user
Offerings
Pricing Offerings
4me.comKantata PS CloudMicrosoft BI (MSBI)
Free Trial
YesNoNo
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
YesYesNo
Entry-level Setup FeeOptionalRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
4me.comKantata PS CloudMicrosoft BI (MSBI)
Features
4me.comKantata PS CloudMicrosoft BI (MSBI)
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
4me.com
8.7
1 Ratings
5% above category average
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
-
Ratings
Organize and prioritize service tickets10.01 Ratings00 Ratings00 Ratings
Expert directory9.01 Ratings00 Ratings00 Ratings
Service restoration6.01 Ratings00 Ratings00 Ratings
Self-service tools10.01 Ratings00 Ratings00 Ratings
Subscription-based notifications9.01 Ratings00 Ratings00 Ratings
ITSM collaboration and documentation10.01 Ratings00 Ratings00 Ratings
ITSM reports and dashboards7.01 Ratings00 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
4me.com
8.3
1 Ratings
1% above category average
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
-
Ratings
Configuration mangement8.01 Ratings00 Ratings00 Ratings
Asset management dashboard10.01 Ratings00 Ratings00 Ratings
Policy and contract enforcement7.01 Ratings00 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
4me.com
10.0
1 Ratings
15% above category average
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
-
Ratings
Change requests repository10.01 Ratings00 Ratings00 Ratings
Change calendar10.01 Ratings00 Ratings00 Ratings
Service-level management10.01 Ratings00 Ratings00 Ratings
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
4me.com
-
Ratings
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
9.0
53 Ratings
9% above category average
Pixel Perfect reports00 Ratings00 Ratings8.646 Ratings
Customizable dashboards00 Ratings00 Ratings9.653 Ratings
Report Formatting Templates00 Ratings00 Ratings9.051 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
4me.com
-
Ratings
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
8.6
53 Ratings
7% above category average
Drill-down analysis00 Ratings00 Ratings8.648 Ratings
Formatting capabilities00 Ratings00 Ratings8.453 Ratings
Integration with R or other statistical packages00 Ratings00 Ratings8.542 Ratings
Report sharing and collaboration00 Ratings00 Ratings9.053 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
4me.com
-
Ratings
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
8.7
52 Ratings
6% above category average
Publish to Web00 Ratings00 Ratings9.448 Ratings
Publish to PDF00 Ratings00 Ratings9.248 Ratings
Report Versioning00 Ratings00 Ratings7.544 Ratings
Report Delivery Scheduling00 Ratings00 Ratings8.647 Ratings
Delivery to Remote Servers00 Ratings00 Ratings8.626 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
4me.com
-
Ratings
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
8.8
52 Ratings
10% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings00 Ratings9.651 Ratings
Location Analytics / Geographic Visualization00 Ratings00 Ratings8.848 Ratings
Predictive Analytics00 Ratings00 Ratings7.945 Ratings
Pattern Recognition and Data Mining00 Ratings00 Ratings8.86 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
4me.com
-
Ratings
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
9.3
53 Ratings
9% above category average
Multi-User Support (named login)00 Ratings00 Ratings9.549 Ratings
Role-Based Security Model00 Ratings00 Ratings9.447 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings00 Ratings9.049 Ratings
Report-Level Access Control00 Ratings00 Ratings9.46 Ratings
Single Sign-On (SSO)00 Ratings00 Ratings9.531 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
4me.com
-
Ratings
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
8.1
42 Ratings
5% above category average
Responsive Design for Web Access00 Ratings00 Ratings8.239 Ratings
Mobile Application00 Ratings00 Ratings8.030 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings00 Ratings7.939 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
4me.com
-
Ratings
Kantata PS Cloud
-
Ratings
Microsoft BI (MSBI)
8.6
24 Ratings
11% above category average
REST API00 Ratings00 Ratings9.321 Ratings
Javascript API00 Ratings00 Ratings9.021 Ratings
iFrames00 Ratings00 Ratings9.020 Ratings
Java API00 Ratings00 Ratings8.918 Ratings
Themeable User Interface (UI)00 Ratings00 Ratings8.221 Ratings
Customizable Platform (Open Source)00 Ratings00 Ratings7.619 Ratings
Best Alternatives
4me.comKantata PS CloudMicrosoft BI (MSBI)
Small Businesses
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
HaloPSA
HaloPSA
Score 8.2 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
Medium-sized Companies
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Teamwork.com
Teamwork.com
Score 8.5 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 8.2 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
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User Ratings
4me.comKantata PS CloudMicrosoft BI (MSBI)
Likelihood to Recommend
10.0
(1 ratings)
9.1
(50 ratings)
10.0
(73 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(6 ratings)
8.0
(25 ratings)
Usability
10.0
(1 ratings)
8.0
(8 ratings)
10.0
(15 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
9.5
(2 ratings)
Performance
-
(0 ratings)
7.0
(3 ratings)
7.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(8 ratings)
8.9
(15 ratings)
In-Person Training
-
(0 ratings)
9.0
(2 ratings)
6.9
(3 ratings)
Online Training
-
(0 ratings)
9.0
(2 ratings)
8.5
(2 ratings)
Implementation Rating
-
(0 ratings)
9.0
(5 ratings)
9.6
(7 ratings)
Configurability
-
(0 ratings)
8.2
(1 ratings)
10.0
(2 ratings)
Ease of integration
-
(0 ratings)
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
4me.comKantata PS CloudMicrosoft BI (MSBI)
Likelihood to Recommend
4me.com
Great visibility of asset assignment to user but not so good if you track also assignment of user rights through CI for users. It would be nice if you can group types of assets/configuration items to user not to show everything mixed up. There is great options to adopt product to your particular needs, there are options for adding some special fields in process automation to help to have tailored process from enduser fill in forms to complex workflow which utilises various specialists
Read full review
Kantata (Kimble + Mavenlink)
It is appropriate and even exceeds expectations 90% of the time. It makes project tracking very easy and visually accessible for most cases. The only occasion where Mavenlink came slightly short was for a special project that required more interaction options among project members. I am certain there are ways to work around that issue, but we did not find them.
Read full review
Microsoft
Microsoft BI has a lot of features and is a very powerful tool, especially if you have folks on your team that know how to utilize all of its capabilities. To truly unlock all that it can do, it does require people to have a deep understanding of its capabilities. That's where the software really shines. If you are looking for a simpler, more basic reporting tool, there are other programs available that do not require such a steep learning curve.
Read full review
Pros
4me.com
  • IT processes automation
  • Responsive GUI
  • Weekly updates which pinpoint some difficulties in daily usage
Read full review
Kantata (Kimble + Mavenlink)
  • With Mavenlink when starting to assign tasks to people, set deadlines and milestones, and add files to our projects we can look at it all from a variety of perspectives, including a task tracker view and a Gantt chart view
  • Through Mavenlink each project also includes an activity stream where we can view all project details as they come up, as well as an activity feed for all the projects it is linked to.
Read full review
Microsoft
  • Comparatively easy to use compared to other data analytics solutions, collaborating with other colleagues on data work is simple.
  • Using Visual Studio for database, ETL, reporting, and analytics development save time and money.
  • Transfer of data from one application to another via Excel and comparison of data attributes between applications
  • Dashboard functionality, as well as Python support, are available, allowing you to add additional charts and graphs.
Read full review
Cons
4me.com
  • It is easy to do first deployment in wrong direction - maybe there should be better guidance how to setup services/service instances to properly work at the end.
  • Reporting is based on predefined templates - to get most of them you have to properly implement services in IT - it is not an easy process
  • Integration with O365 for out of office would be helpfull
Read full review
Kantata (Kimble + Mavenlink)
  • The Gantt chart does not allow for baselines to be stored
  • There is no means to upload an excel task tracker and build a plan using an upload
  • The schedule does not allow for planning of holidays
  • The status report functionality needs to be improved
Read full review
Microsoft
  • MSBI designs can work on increasing data processing capabilities enough to handle the huge datasets etc.
  • It would be a lot better if it is a little low on cost.
  • it needs to create opportunities little more than they do regarding customization of some very unique visualization effects
Read full review
Likelihood to Renew
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
Read full review
Microsoft
Microsoft BI is fundamental to our suite of BI applications. That being said, Northcraft Analytics is focused on delighting our customers, so if the underlying factors of our decision change, we would choose to re-write our BI applications on a different stack. Luckily, mathematics are the fundamental IP of our technology... and is portable across all BI platforms for the foreseeable future.
Read full review
Usability
4me.com
Tool has built-in automation module which helps to more precisely define user requests or workflow condition. This from one hand gives end-user easy and understandable forms to fill in, and from other had it ensure all needed information has been fulfilled for further steps in workflow. Once you follow service principle which is base for that tool it will help you to track in detail your business and your partners
Read full review
Kantata (Kimble + Mavenlink)
I think Kantata is one of the most robust and best project management tools out there for an organization like ours. However, some of our staff feel like it isn't as user-friendly as it could be. From a Director point of view or a Project Manager point of view, Kantata is exceptional. From the point of view of a task-doer, it could be more visually appealing. Also, the mobile version isn't great.
Read full review
Microsoft
The Microsoft BI tools have great usability for both developers and end users alike. For developers familiar with Visual Studio, there is little learning curve. For those not, the single Visual Studio IDE means not having to learn separate tools for each component. For end-users, the web interface for SSRS is simple to navigate with intuitive controls. For ad-hoc analysis, Excel can connect directly to SSAS and provide a pivot table like experience which is familiar to many users. For database development, there is beginning to be some confusion, as there are now three tool choices (VS, SSMS, Azure Data Studio) for developers. I would like to see Azure Data Studio become the superset of SSMS and eventually supplant it.
Read full review
Reliability and Availability
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Read full review
Microsoft
The product has been reliable.
Read full review
Performance
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
Read full review
Microsoft
SQL Server Reporting Services (SSRS) can drag at times. We created two report servers and placed them under an F5 load balancer. This configuration has worked well. We have seen sluggish performance at times due to the Windows Firewall.
Read full review
Support Rating
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Kantata support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Kantata build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
Read full review
Microsoft
MSBI natively has a site that allows you to vote on user enhancements and bug fixes. This allows the largest nagging issues to float to the top and the development team can prioritize accordingly. As mentioned earlier, the large community base of MSBI developers assist technical resources in handling technical questions.
Read full review
In-Person Training
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Read full review
Microsoft
This training was more directed toward what the product was capable of rather than actual programming.
Read full review
Online Training
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Read full review
Microsoft
I have used on-line training from Microsoft and from Pragmatic Works. I would recommend Pragmatic Works as the best way to get up to speed quickly, and then use the Microsoft on-line training to deep dive into specific features that you need to get depth with.
Read full review
Implementation Rating
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Read full review
Microsoft
We are a consulting firm and as such our best resources are always billing on client projects. Our internal implementation has weaknesses, but that's true for any company like ours. My rating is based on the product's ease of implementation.
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Alternatives Considered
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
We have since switched over to JIRA and let me tell you, it was probably the best decision we have made as a company. We chose Mavenlink based on promises from the sales team about future roadmap work that really never happened. We thought Mavenlink would easily integrate with our billing software but we couldn't have been more wrong. We ended up never utilizing Mavenlink invoices as they don't even allow you to fully customize your invoices that go out to clients!
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Microsoft
We have used the built in ConnectWise Manager reports and custom reports. The reports provide static data. PowerBI shows us live data we can drill down into and easily adjust parameters. It's much more useful than a static PDF report.
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Scalability
4me.com
No answers on this topic
Kantata (Kimble + Mavenlink)
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Read full review
Microsoft
No answers on this topic
Return on Investment
4me.com
  • As we are finance institution we are strictly regulated so this product helps us in many fields to satisfy regulatory requests through easy workflow management setup.
  • Product is easy to implement, easy to adopt so we use it in different segments of business (central purchase department, security office, IT department) for tracking and standardising various processes in each niche.
Read full review
Kantata (Kimble + Mavenlink)
  • Manvenlink is perfect for showing expenses and income over time and across people.
  • Manvenlink is adaptable for the integration and automation of the processes of each of our projects in order to optimize resources and improve operational performance.
  • Mavenlink allows us to determine if our projects are profitable or not, as well as save significant time by automating components such as recurring tasks and having templates, among other things.
  • Manvenlink is advantageous for our operations due to its simple portfolio management of our projects: manage several projects at once and receive a complete perspective of the development of each one at a glance.
  • Manvenlink kindly provides us with robust discussion threads, access restrictions, and built-in document management, allowing us to contextualize communications.
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Microsoft
  • As a SaaS provider we see being able to provide self-service BI to our client users as a competitive advantage. In fact the MSSQL enabled BI is a contributing factor to many winning RFPs we have done for prospective client organisations.
  • However MSSQL BI requires extensive knowledge and skills to design and develop data warehouses & data models as a foundation to support business analysts and users to interrogate data effectively and efficiently. Often times we find having strong in-house MSSQL expertise is a bless.
Read full review
ScreenShots

4me.com Screenshots

Screenshot of Portfolio ManagementScreenshot of Change Calendar showing possible conflicts of changesScreenshot of Customer SLA Reports: after defining a SLA the report is automatically thereScreenshot of Waterline Portfolio Management analysisScreenshot of Agile Project ManagementScreenshot of Enterprise Resource planning with 4me

Kantata PS Cloud Screenshots

Screenshot of real-time project status tracking.Screenshot of visualizations that help track resources with confidence.Screenshot of at a glance capacity and staffing monitoring.Screenshot of financials and project margin monitoring.Screenshot of revenue tracking, to scale a business with confidence.