7shifts vs. TickTick

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
7shifts
Score 9.9 out of 10
N/A
7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
$0
TickTick
Score 8.3 out of 10
N/A
TickTick from the company of the same name in San Francisco is presented by the vendor as a simple and effective to-do list and task manager that helps users make schedules, manage time, and organize all aspects of life.
$35.99
per year
Pricing
7shiftsTickTick
Editions & Modules
Free
$0.00
Appetizer
$19.99
per location/per month
Entree
$43.99
per location/per month
The Works
$74.97
per location/per month
Gourmet
Contact sales team
TickTick Premium
$35.99
per year
Offerings
Pricing Offerings
7shiftsTickTick
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
7shiftsTickTick
Features
7shiftsTickTick
Project Management
Comparison of Project Management features of Product A and Product B
7shifts
-
Ratings
TickTick
7.0
5 Ratings
10% below category average
Task Management00 Ratings9.35 Ratings
Resource Management00 Ratings6.64 Ratings
Gantt Charts00 Ratings7.01 Ratings
Scheduling00 Ratings8.05 Ratings
Workflow Automation00 Ratings7.53 Ratings
Team Collaboration00 Ratings6.54 Ratings
Support for Agile Methodology00 Ratings6.33 Ratings
Support for Waterfall Methodology00 Ratings7.03 Ratings
Document Management00 Ratings6.02 Ratings
Email integration00 Ratings6.34 Ratings
Mobile Access00 Ratings9.05 Ratings
Timesheet Tracking00 Ratings5.01 Ratings
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7shiftsTickTick
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All AlternativesView all alternativesView all alternatives
User Ratings
7shiftsTickTick
Likelihood to Recommend
10.0
(6 ratings)
8.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
9.3
(3 ratings)
Support Rating
10.0
(4 ratings)
10.0
(1 ratings)
User Testimonials
7shiftsTickTick
Likelihood to Recommend
7shifts
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
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TickTick
Very well suited: 1. Small organizations and businesses ( 50, I don't think Ticktick is the best tool for that... Ticktick is excellent for keeping oneself accountable and on point with one's task. There should be an inherent sense of ownership from the user because an app can only do so much. It is not well suited for big organizations with more than 50 people, where visibility of stats is required on an admin or higher level. Plus, collaboration will become a lot clunkier as the number of team members increases. Knowledge management will also be an issue.
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Pros
7shifts
  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
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TickTick
  • Task management
  • Daily/Weekly Planning
  • Calendaring
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Cons
7shifts
  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
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TickTick
  • The task reminders are in the form of a notification - it would be nice to have an email option.
  • All tasks due on the same day/time show up as one notification versus separate - this can be hard to separate as far as task planning goes.
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Likelihood to Renew
7shifts
No answers on this topic
TickTick
So far it accomplishes everything I need it to without unnecessary complications. The only reason I can think that I wouldn't renew is if I was required to use something else.
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Usability
7shifts
No answers on this topic
TickTick
It is super simple in its set up and easy to learn to use. Many other apps are overly complicated which TickTick is not. It always depende on what features you are looking for but I did not even need to explain anything to those who struggle with newer technology
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Support Rating
7shifts
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
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TickTick
In all honesty, we have never needed to reach out to TickTick for support.
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Alternatives Considered
7shifts
For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
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TickTick
TickTick has a better UI and UX compared to the other competitors, and the Quick Add feature from any window is a must for inbox task management!
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Return on Investment
7shifts
  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
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TickTick
  • Effective tracking of my time and tasks; made me understand the value of my time.
  • Had a streak of 62 days straight where I didn't miss a single planned task.
  • It has become a repository of all the dead tasks, projects, and ideas I can pick up whenever possible.
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ScreenShots