8x8 Express (discontinued) vs. StarLeaf (discontinued)

The 8x8 app is great and very user friendly and straightforward. Team Members can adjust their own setting as needed.

Incentivized

StarLeaf is good because it is allowing our Company and global teams to create and conduct meetings and video calls. However, the mic often has issues as well as connection problems. The mobile app is excellent for joining the video conf calls.

Incentivized

• So easy to use!
• Voicemail - can be accessed anywhere, includes transcription of the voicemail and an email message with the recording
• Telephone services without all the fees of a landline service
• Auto attendant, offering recordings of our messages

Incentivized

• Integrating teams around the world.
• The connection from StarLeaf to IBM Lotus Notes calendar is very useful.

Incentivized

• We are just starting to use the platform and using limited features at the moment and 8x8 is doing everything we need it to do.

Incentivized

• The microphone has lots of issues, specially in the beginning of calls.
• Quality of the sound sometimes is not the greatest.

Incentivized

If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.

Incentivized

Never used the StarLeaf support team.

Incentivized

8x8 has a much lower cost that avaya for the same features. 8x8 is a bit more user friendly than some other larger well established brands. It still uses industry standards in terminology and call flows to for anyone with voip experience its a pain free switch to make over.

Incentivized

Microsoft Teams, when I used, was far better than StarLeaf, on video, sound, and feature connections.

Incentivized

• Being able to listen to phone calls when there is a discrepancy
• Keeping the honest honest by knowing we can listen to calls
• Easy to communicate internally, been very helpful and time saving

Incentivized

• The capability of creating meetings with global teams.
• The connection with Lotus Notes calendar helps the team to manage the calendar and the meetings scheduled.

Incentivized