What users are saying about
12 Ratings
6 Ratings
12 Ratings
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Score 8.1 out of 100
6 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • 8x8 Express is rated higher in 1 area: Likelihood to Recommend
  • StarLeaf is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.1

8x8 Express

91%
1 Rating
6.0

StarLeaf

60%
1 Rating

Support Rating

5.5

8x8 Express

55%
1 Rating
6.0

StarLeaf

60%
2 Ratings

Likelihood to Recommend

8x8, Inc.

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
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Starleaf

StarLeaf is good because it is allowing our Company and global teams to create and conduct meetings and video calls. However, the mic often has issues as well as connection problems. The mobile app is excellent for joining the video conf calls.
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Pros

8x8, Inc.

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
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Starleaf

  • Integrating teams around the world.
  • The connection from StarLeaf to IBM Lotus Notes calendar is very useful.
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Cons

8x8, Inc.

  • Setup is a pain.
  • Transferring numbers take a long time.
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Starleaf

  • The microphone has lots of issues, specially in the beginning of calls.
  • Quality of the sound sometimes is not the greatest.
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Pricing Details

8x8 Express

Starting Price

$0

Editions & Modules

8x8 Express editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    StarLeaf

    Starting Price

    Editions & Modules

    StarLeaf editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      8x8, Inc.

      If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
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      Starleaf

      Never used the StarLeaf support team.
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      Alternatives Considered

      8x8, Inc.

      I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
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      Starleaf

      Microsoft Teams, when I used, was far better than StarLeaf, on video, sound, and feature connections.
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      Return on Investment

      8x8, Inc.

      • We are still learning all the nuances but we miss much fewer calls.
      • Transitioning calls to the appropriate person is much easier.
      • Ease of use.
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      Starleaf

      • The capability of creating meetings with global teams.
      • The connection with Lotus Notes calendar helps the team to manage the calendar and the meetings scheduled.
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      Screenshots

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