What users are saying about
11 Ratings
5 Ratings
11 Ratings
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Score 7.5 out of 100
5 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

8x8 Express

For the price, having all of these features is amazing. If you have separate divisions and want to not have a ton of crossover with calls this is a great setup. It isn’t a great setup if you need only one phone since it doesn’t make sense since you won’t use most of the features.
Luke Sullivan | TrustRadius Reviewer

StarLeaf

StarLeaf is a videoconferencing platform that I recommend for everything it represents and facilitates our daily work. We use the tool a lot to hold virtual meetings with other colleagues, clients and strategic partners without leaving the house, especially during the quarantine period due to COVID-19. StarLeaf contributes to communication and collaboration and integrates our teams with daily project alignment meetings. In addition to the video service, I use chat and file sharing a lot.
Roberto Carvalho | TrustRadius Reviewer

Pros

8x8 Express

  • Being able to forward calls to my cell phone when I am out of office.
  • So much functionality. So many options.
  • One set price instead of a bunch of add-on fees.
Luke Sullivan | TrustRadius Reviewer

StarLeaf

  • Participation in conferences via traditional telephone, with call numbers for the local country.
  • Video solution with cloud management.
  • Registration and control of any endpoint of any brand based on H.323 protocols.
  • 1080p video quality
  • Software for smartphones and tablets.
João Xavier | TrustRadius Reviewer

Cons

8x8 Express

  • Setup is a pain.
  • Transferring numbers take a long time.
Luke Sullivan | TrustRadius Reviewer

StarLeaf

  • The microphone has lots of issues, specially in the beginning of calls.
  • Quality of the sound sometimes is not the greatest.
Anonymous | TrustRadius Reviewer

Support Rating

8x8 Express

8x8 Express 5.5
Based on 1 answer
If you get less than 4 phones you fall into the online only customer service. There were a couple of times that I could have used more assistance but figuring it out online was a bit of a hassle.
Luke Sullivan | TrustRadius Reviewer

StarLeaf

StarLeaf 6.0
Based on 1 answer
Never used the StarLeaf support team.
Anonymous | TrustRadius Reviewer

Alternatives Considered

8x8 Express

I love 8x8. Having not used Polycom phones before, the hardest part was learning how to set up and use the actual phones. 8x8 makes it a seamless transition from using other service providers. Their customer service is excellent although if you get their cheapest plan you will only get online assistance.
Luke Sullivan | TrustRadius Reviewer

StarLeaf

We are mainly used because StarLeaf required less speed internet connection to connect with the meeting. Show high quality of image of the user and also it is more stable than the other software. Easy to connect, easy to use and interface is far better than the others, and also the it change all the feature or update the features as per the feedback of the users.
vishal chaudhary | TrustRadius Reviewer

Return on Investment

8x8 Express

  • We are still learning all the nuances but we miss much fewer calls.
  • Transitioning calls to the appropriate person is much easier.
  • Ease of use.
Luke Sullivan | TrustRadius Reviewer

StarLeaf

  • StarLeaf provided an improvement in collaboration and communication between employees.
  • Added the possibility to do online training.
Roberto Carvalho | TrustRadius Reviewer

Screenshots

8x8 Express

StarLeaf

Pricing Details

8x8 Express

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

StarLeaf

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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