What users are saying about
2 Ratings
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Top Rated
108 Ratings
2 Ratings
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Score 8.1 out of 101

Domo

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Top Rated
108 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Domo

We use Domo in my team for student evaluations and it's very well suited to this purpose. I think that challenges can be experienced that result from questionnaire design, rather than from Domo itself. It is important to keep the evaluations fresh and design them as tailored to the individual student as possible, since students lose interest in questionnaires that are repetitive, especially when they are being surveyed several times in one study period
Lara Dunwell profile photo

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Domo
8.0
Customizable dashboards
9 Spokes
9.0
Domo
8.4
Pixel Perfect reports
9 Spokes
Domo
7.9
Report Formatting Templates
9 Spokes
Domo
7.8

Ad-hoc Reporting

9 Spokes
7.0
Domo
8.5
Drill-down analysis
9 Spokes
7.0
Domo
8.5
Formatting capabilities
9 Spokes
Domo
7.8
Integration with R or other statistical packages
9 Spokes
Domo
9.0
Report sharing and collaboration
9 Spokes
Domo
8.7

Data Discovery and Visualization

9 Spokes
10.0
Domo
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Domo
8.4
Location Analytics / Geographic Visualization
9 Spokes
Domo
7.1
Predictive Analytics
9 Spokes
Domo
7.0

Access Control and Security

9 Spokes
9.0
Domo
8.6
Multi-User Support (named login)
9 Spokes
9.0
Domo
8.6
Role-Based Security Model
9 Spokes
Domo
8.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Domo
7.8
Single Sign-On (SSO)
9 Spokes
Domo
10.0

Mobile Capabilities

9 Spokes
8.0
Domo
9.1
Responsive Design for Web Access
9 Spokes
6.0
Domo
8.8
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Domo
8.8
Dedicated iOS Application
9 Spokes
Domo
9.0
Dedicated Android Application
9 Spokes
Domo
10.0

Report Output and Scheduling

9 Spokes
Domo
8.1
Publish to Web
9 Spokes
Domo
8.3
Publish to PDF
9 Spokes
Domo
8.6
Report Versioning
9 Spokes
Domo
7.0
Report Delivery Scheduling
9 Spokes
Domo
8.4

Application Program Interfaces (APIs) / Embedding

9 Spokes
Domo
7.7
REST API
9 Spokes
Domo
8.0
Javascript API
9 Spokes
Domo
8.0
iFrames
9 Spokes
Domo
8.0
Java API
9 Spokes
Domo
8.0
Themeable User Interface (UI)
9 Spokes
Domo
7.0
Customizable Platform (Open Source)
9 Spokes
Domo
7.0

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available

Domo

  • Dashboard displays
  • Multiple, flexible ways of doing the same thing
  • Great response to users and basing future development on user feedback
  • Powerful nimbleness in adjusting what data Domo is displaying by user
No photo available

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available

Domo

  • Support. Granted, most of our needs simply works without the need of support and issues rarely happens. However when it does happen, the response from their support team is painfully slow and it takes long to get through the layers of support teams when the issues are indeed advanced and can't be solved by their first layer of support.
  • Data Catalog. Self service when ungoverned may result in mess. Domo offers great tools to display and manage datasets, pages, cards; however there is no proper Data Catalog that will allow us list and define datasets, pages, metrics, cards to help business users navigate the plethora of data and information in the platform.
  • Real time / live queries. Currently Domo lives & breathes on datasets concept, whereby the snapshot of the data has to be imported into Domo first as datasets. While some other BI/Analytics tools works for live queries. These live query capabilities are needed for real time use cases as well as exploratory analyses. We're currently happy with "near" real time instead, whereby the datasets in Domo is refreshed every 15 minutes (the fastest frequency Domo currently supports).
Ainun Najib profile photo

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

Domo

Domo 8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate profile photo

Usability

9 Spokes

No score
No answers yet
No answers on this topic

Domo

Domo 7.9
Based on 14 answers
I mainly give it this rating because of the APP and its functionality. I love the fact that Domo went to a single sign-on system, which allows for more accessibility across multiple platforms (ipad, iphone,etc..). When the App drills down it does not get "lost" in its own pages and goes back and forth from page to page with ease.
Byron Conner profile photo

Support

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available

Domo

Domo 9.0
Based on 1 answer
Because support has been really good.
Jesse Mauser profile photo

Implementation

9 Spokes

No score
No answers yet
No answers on this topic

Domo

Domo 7.3
Based on 13 answers
The original launch went flawlessly. I would have liked to see more interactive training sessions where you get to see someone navigate the app live instead of sifting through it on your own to find things to use.
Byron Conner profile photo

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available

Domo

I looked at 20 different BI tools before I chose Domo (even over the tools I was most familiar with). I went with Domo because it was the right fit for the organization I'm at. Every company will have different priorities and needs, but for us I wanted the following:- Cloud- Mobile ready- Light, easy, simple (user friendly)- Collaboration (including direct line to support)- Pre-built connectors into common applications, and templates "domo apps" for common dashboards
Jesse Mauser profile photo

Return on Investment

9 Spokes

No answers on this topic

Domo

  • Assists daily in making better business decisions
  • Saves time in analysis
Lori Beckwith profile photo

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Domo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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