9 Spokes vs Sigma | TrustRadius

What users are saying about

Score 8.8 out of 10

Based on 2 reviews and ratings

Score 7.6 out of 10

Based on 34 reviews and ratings

Feature Rating Comparison

9 Spokes

Sigma

Customizable dashboards

Pixel Perfect reports

Report Formatting Templates

9 Spokes

Sigma

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

9 Spokes

Sigma

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

9 Spokes

Sigma

Multi-User Support (named login)

9 Spokes

Sigma

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

9 Spokes

Sigma

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

Pros

Grouping several apps in one place for easy viewing.
Clean dashboard interface that looks uncluttered when viewing several apps at once.
Setting up the apps is a breeze when the platform supports them.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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Clean UI makes the powerful system approachable and inviting to begin sandbox testing.
Modular approach. You can pivot and pull and plug away so much. The permutations are endless with lots of visualizations and integrations to keep the data and insights flowing.
Great for multi-user and getting people set-up across the org.

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Verified User

Manager in Marketing

Logistics and Supply Chain Company, 51-200 employees

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Cons

Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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I'd like to be able to simply copy a couple rows or columns out of Sigma and paste them into Excel or Google Sheets, where I can color code rows, break info out into different tabs by customer, or delete data after I've addressed the customer linked to it. Currently, I can only copy/paste 1 cell at a time directly from Sigma so I export the entire report, filter it in Excel, and then organize the data further (as mentioned above).
A ctrl+f feature would make it easy for me to see if a certain customer is in a report before I take the time to export it. After exporting, I complete the steps mentioned in my first comment.

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Verified User

Representative in Customer Service

Computer Software Company, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Sigma 7.3

Based on 1 answer

Because we are very satisfied with the product and would most likely renew because of the services it provides. It is a tool that you bring into your organization and let it change the way you analyze your data, present your data and share you date within the Respective teams

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Siddique Chaudhry, CCSK

Program Manager, Information Security

SnowflakeComputer Software, 501-1000 employees

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Usability

No score

No answers yet

No answers on this topic

Sigma 7.1

Based on 17 answers

It opens up a world of reporting and analysis to the greater population of employees, all without the need to understand/be proficient in query languages. Overall, if a user has even a basic understanding of popular Excel functions, they'll see value in Sigma. The usability score drops from an 8 or 9 as the UI color palette make finding objects somewhat difficult. This has been the #1 negative feedback we've received from new-to-Sigma user and greatest barrier to quick adoption by those that currently use other tools

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Verified User

Team Lead in Other

Consumer Electronics Company, 201-500 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Sigma 7.3

Based on 1 answer

Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards

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Siddique Chaudhry, CCSK

Program Manager, Information Security

SnowflakeComputer Software, 501-1000 employees

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Performance

No score

No answers yet

No answers on this topic

Sigma 8.2

Based on 1 answer

It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so

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Siddique Chaudhry, CCSK

Program Manager, Information Security

SnowflakeComputer Software, 501-1000 employees

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Support Rating

9 Spokes 5.0

Based on 1 answer

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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Sigma 8.0

Based on 16 answers

Support is direct, responsive and up-front about things that are bugs. Their support team generates a lot of trust and confidence with the end-user. This is partially responsible for high adoption (also a large reason we failed with adoption of some of the other competing services to Sigma Computing). The support team responds quickly... but also the development team fixes many issues within hours of us reporting them. There are some cases where bugs take a long time to fix, but not very many of those cases. And support is always ready with a work around if it can not be fixed quickly.

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Verified User

C-Level Executive in Engineering

Computer Software Company, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Sigma 8.2

Based on 1 answer

I don’t have enough insight as I was not a big piece of this implementation

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Siddique Chaudhry, CCSK

Program Manager, Information Security

SnowflakeComputer Software, 501-1000 employees

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Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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In truth, we use all of these other tools, as they provide different ways of looking at the data. The big think that Sigma allows me to do is to not spend so much time with my head inside a SQL terminal, poking around in the dark looking for answers, or trying to remember how my hundreds of DBs relate to each other. I find that it is a complimentary tool to most others that we use.

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Verified User

Analyst in Marketing

Computer Software Company, 51-200 employees

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Scalability

No score

No answers yet

No answers on this topic

Sigma 7.3

Based on 1 answer

It is a cloud service offering that is able to expand based on your usage

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Siddique Chaudhry, CCSK

Program Manager, Information Security

SnowflakeComputer Software, 501-1000 employees

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Return on Investment

No answers on this topic

Expose data to more people in the company.
It's still a gap for those nontechnical people to use Sigma if the query is more complicated or they don't feel confident in their results.
The data team can save time in data pulling requests and focus on other tasks.

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Verified User

Analyst in Other

Financial Services Company, 201-500 employees

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Screenshots

See All (3) 9 Spokes Screenshots

See All (4) Sigma Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Rating Summary

9 Spokes

Sigma

9 Spokes

Sigma

9 Spokes

Sigma

9 Spokes

Sigma

9 Spokes

Sigma

9 Spokes

Sigma

9 Spokes

Sigma

9 Spokes

Sigma

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