9STAR EasyIdentity Cloud vs. WatchGuard AuthPoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
9STAR EasyIdentity Cloud
Score 9.0 out of 10
N/A
EasyIdentity from 9STAR is an enterprise-grade cloud platform for secure Identity Management designed to provide continuous fast access to data and feeds. It enables users to automate user provisioning, de-provisioning, Auditing and management of digital user identity data from the start date for each user and until the end. EasyIdentity cloud maintains continuous communication with existing enterprise directories and stays synchronized based on business rules.
$416
per month
WatchGuard AuthPoint
Score 9.0 out of 10
N/A
AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.N/A
Pricing
9STAR EasyIdentity CloudWatchGuard AuthPoint
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
9STAR EasyIdentity CloudWatchGuard AuthPoint
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
9STAR EasyIdentity CloudWatchGuard AuthPoint
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
9STAR EasyIdentity CloudWatchGuard AuthPoint
Small Businesses
Dashlane
Dashlane
Score 9.3 out of 10
IBM Cloud App ID
IBM Cloud App ID
Score 9.1 out of 10
Medium-sized Companies
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
9STAR EasyIdentity CloudWatchGuard AuthPoint
Likelihood to Recommend
-
(0 ratings)
9.2
(209 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(19 ratings)
Usability
-
(0 ratings)
8.9
(26 ratings)
Availability
-
(0 ratings)
9.0
(4 ratings)
Performance
-
(0 ratings)
9.0
(4 ratings)
Support Rating
-
(0 ratings)
7.4
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
8.7
(2 ratings)
Implementation Rating
-
(0 ratings)
8.4
(12 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
8.2
(3 ratings)
Product Scalability
-
(0 ratings)
9.0
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(4 ratings)
User Testimonials
9STAR EasyIdentity CloudWatchGuard AuthPoint
Likelihood to Recommend
9STAR
No answers on this topic
WatchGuard Technologies
Watchguard Authpoint is well suited to both small and large companies and scales well. It can be adapted to a number of token delivery methods, and mutliple methods (Push, QR code, OTP) can be used simultaneously to support users in different authentication contexts. The geokinetics function allows for real control of international travelers distinguishing them from random individuals using stolen credentials in random remote locations.
Read full review
Pros
9STAR
No answers on this topic
WatchGuard Technologies
  • The Authpoint Cloud portal is easy to use and navigate
  • It integrates well with the Firebox and gateway
  • Promptly sends 2FA request onto the user devices
  • Its very easy to re-activate token on a new device if the device is lost or stolen
  • Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate
Read full review
Cons
9STAR
No answers on this topic
WatchGuard Technologies
  • While the set up was easy to do the instructions could use a little more details.
  • It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.
Read full review
Likelihood to Renew
9STAR
No answers on this topic
WatchGuard Technologies
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
Read full review
Usability
9STAR
No answers on this topic
WatchGuard Technologies
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
Read full review
Reliability and Availability
9STAR
No answers on this topic
WatchGuard Technologies
It failed a couple of times for a period of an hour or so, where systems were down.
Read full review
Performance
9STAR
No answers on this topic
WatchGuard Technologies
Never had a problem with Authpoint servers.
Read full review
Support Rating
9STAR
No answers on this topic
WatchGuard Technologies
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
Read full review
In-Person Training
9STAR
No answers on this topic
WatchGuard Technologies
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
Read full review
Online Training
9STAR
No answers on this topic
WatchGuard Technologies
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
Read full review
Implementation Rating
9STAR
No answers on this topic
WatchGuard Technologies
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
Read full review
Alternatives Considered
9STAR
No answers on this topic
WatchGuard Technologies
I would slot Authpoint as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team.
Read full review
Scalability
9STAR
No answers on this topic
WatchGuard Technologies
We are a medium-sized company. We don't need rapid scaling.
Read full review
Return on Investment
9STAR
No answers on this topic
WatchGuard Technologies
  • Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product.
  • Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product.
  • This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product.
Read full review
ScreenShots

WatchGuard AuthPoint Screenshots

Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint Users