WatchGuard AuthPoint - what you may be looking for regarding MFA
Updated July 23, 2021
WatchGuard AuthPoint - what you may be looking for regarding MFA
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with WatchGuard AuthPoint
WatchGuard AuthPoint is being used throughout the whole organization. It has helped us solve the problem of MFA.
- Simplicity.
- Ease of use.
- Security.
- Simple to use, not so simple to integrate.
- Helped us lowering the risk of compromised access, which helped a lot with risk assessment.
AuthPoint has a much broader use, where the competition falls short.
Not having to configure more devices locally was beneficial for us. No maintenance costs, much less prone to unavailability.
It was a bit difficult in the beginning for the less tech-savvy colleagues, with a few hiccups and several questions. But with time, everyone got used to it and no more problems arose. Now that we created a beginners guide, new colleagues aren't having a hard time using it for the first time.
We haven't used AuthPoint SSO capabilities yet.
Do you think WatchGuard AuthPoint delivers good value for the price?
Yes
Are you happy with WatchGuard AuthPoint's feature set?
Yes
Did WatchGuard AuthPoint live up to sales and marketing promises?
Yes
Did implementation of WatchGuard AuthPoint go as expected?
Yes
Would you buy WatchGuard AuthPoint again?
Yes
Using WatchGuard AuthPoint
100 - Everyone in our organization uses AuthPoint.
1 - Medium IT knowledge is required.
- Workstations login.
- VPN login.
- Server login.
- Office 365 authentication.
- No particular scenario fits this
- Portal.
Evaluating WatchGuard AuthPoint and Competitors
- Product Features
- Product Usability
- Product Reputation
Product usability. Simplicity for the end user was a requirement
I wouldn't change
WatchGuard AuthPoint Implementation
- Third-party professional services
inCentea
Yes -
Planning.
Implementation.
Additional features.
- Initial user adoption.
WatchGuard AuthPoint Training
- no training
It's fairly simple. Authpoint doesn't have many aspects and features that require a deep knowledge from the users.
Configuring WatchGuard AuthPoint
Fairly simple configuration, with barely any aspect needed to adjust
No - there is no facility to customize the interface
No - the product does not support adding custom code
Nothing relevant
WatchGuard AuthPoint Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
We didn't. Didn't see a need for it
We've never contacted support
Using WatchGuard AuthPoint
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- The mobile interface is really simple.
- Getting users to understand the concept
Yes - Works as intended
WatchGuard AuthPoint Reliability
Integrating WatchGuard AuthPoint
- Windows 10 login
- Watchguard Mobile VPN
Very simple
- Third party apps in the portal
Yes
- Single Signon
No
None specifically
Relationship with WatchGuard Technologies
None I can think of
Upgrading WatchGuard AuthPoint
- There have been no upgrades that I noticed
- Never thought about this point