WatchGuard AuthPoint Review
Overall Satisfaction with WatchGuard AuthPoint
It is used at our own organization and at multiple customers. We like how easy it is for the users to use the MFA application. It is a very stable solution to manage. As an MSP you get a dashboard with all your customers in one place. Very easy to maintain and to set it up!
Pros
- Push Notifications
- Protection of Windows and mac computer with Logon app
- Easy of use for IT administrators
Cons
- Ability to convert service provider accounts back to normal customer accounts
- The ability to disable the change 6-digit passhprase when users only use the push option
- The ability to brand the app to own color/logo
- Easy to resell
- Nice margings
- Good market price compared to other companies that offer MFA
Watchguard has better management tools for MSP's and is cheaper.
Yes, very easy indeed. No need for servers.
Very easy for users when they receive the activation mail. Easy to download and activate the app with a few simple clicks.
We do not use this yet, but we have seen demo's that makes it much easier for employees to login just one time for all applications
Do you think WatchGuard AuthPoint delivers good value for the price?
Yes
Are you happy with WatchGuard AuthPoint's feature set?
Yes
Did WatchGuard AuthPoint live up to sales and marketing promises?
Yes
Did implementation of WatchGuard AuthPoint go as expected?
Yes
Would you buy WatchGuard AuthPoint again?
Yes
Using WatchGuard AuthPoint
4 - At our own company we use 4 licences at the moment do protect business programs and our VPN. We are an IT company and provide MFA Authpoint to multiple customers, so our total user case is around 100. There also is the possiblity to connect it with SSO applications like Office365 but for now we do not use this.
4 - We have multiple people who are sales and / or technical certified for Watchguard Authpoint. When we have an issue that we can not solve our selves, the Watchguard support team is available 24/7 to give support in this.
- Protection of Business assets
- VPN
- Eas of use
- Using VPN in a secure way when you are in a different country
- SSO in the future
Evaluating WatchGuard AuthPoint and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
We would do it the same way.
WatchGuard AuthPoint Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled
WatchGuard AuthPoint Training
Configuring WatchGuard AuthPoint
No - we have not done any customization to the interface
No - we have not done any custom code
WatchGuard AuthPoint Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
The ability to integrate it with Watchguard Cloud on the firebox, we did not know this feature existed untill the use case at the Watchguard support site.
Using WatchGuard AuthPoint
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- SSL VPN protection
- SSO
- Management
Yes - Has mobile app for users. Also management portal can be used from a mobile phone.
WatchGuard AuthPoint Reliability
Integrating WatchGuard AuthPoint
- Watchguard Firebox
Relationship with WatchGuard Technologies
Upgrading WatchGuard AuthPoint
Yes - Easy to download from portal
- Direct connection from Firebox with Watchguard Cloud
Comments
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