AuthPoint for extra security
Updated September 22, 2021

AuthPoint for extra security

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard AuthPoint

We were looking for 2FA software to improve security for our remote workers. We use WatchGuard as firewall. Therefore we came across WatchGuard AuthPoint and it meets our 2FA needs well.

Pros

  • 2FA for VPN - Safe and easy to manage.
  • LogonApp - 2FA verification when logging in outside the company.

Cons

  • Gateway connection problems.
  • Overall service quality.
  • It provided great security against the risk of our users' password being stolen.
Overall we are satisfied, but the HTTPS inspect function is improving but not fully stable.
We can manage our on prem systems from anywhere at any time.
Users generally do not worry about security. So of course they would be happier if it wasn't there.
Every system you can connect to name means a single password. The only advantage for us is 2FA.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

Using WatchGuard AuthPoint

35 - It is used by engineering and administrative units for VPN connections. It is also used in the logon app for laptop users.
1 - Authpoint managing and troubleshooting.
  • VPN with 2FA
  • LogonApp
  • 2FA
  • 2FA
we are glad

Evaluating WatchGuard AuthPoint and Competitors

WatchGuard AuthPoint Implementation

WatchGuard AuthPoint Training

WatchGuard AuthPoint Support

ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
I did not buy. I do not need.
knowledgeable and relevant
there was no such time

Using WatchGuard AuthPoint

ProsCons
Like to use
Easy to use
Well integrated
Unnecessarily complex
Inconsistent
Cumbersome
  • 2FA
  • Activation
useful
Yes - fine

WatchGuard AuthPoint Reliability

We are a medium-sized company. We don't need rapid scaling.
very useful. it is rarely disabled due to access problems of the autpoint servers.
sufficient

Comments

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