WatchGuard AuthPoint

WatchGuard AuthPoint

442 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
WatchGuard AuthPoint	Score9.1 out of 10	N/A	WatchGuard AuthPoint protects workforce logins to desktops, VPNs, and cloud applications, from Windows and macOS sign-in to Microsoft 365 and third-party SaaS. It runs on WatchGuard Cloud, the same console that manages WatchGuard network and endpoint security. An MSP or an IT team can cover identity without adding another vendor to the stack. When MFA alone is not enough Day-to-day authentication runs through the AuthPoint mobile app, with push, QR code,…	N/A

Pricing

WatchGuard AuthPoint

WatchGuard AuthPoint MFA: Contact Sales
WatchGuard AuthPoint Total Identity Security: Contact Sales

Pricing Offerings
WatchGuard AuthPoint
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

No setup fee

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Community Pulse
Key User Insights
	WatchGuard AuthPoint
Considered Both Products	WatchGuard Technologies Verified User Chose WatchGuard AuthPoint Duo was user-friendly but more expensive for our needs. AuthPoint provided a better balance of costs, administration and integration with our existing WatchGuard environment Incentivized Helpful? Verified User Chose WatchGuard AuthPoint best overall product , easy to use , synched with our local on prem Active directory , Incentivized Helpful? Verified User Chose WatchGuard AuthPoint I find WatchGuard is easier to administer then Duo, while Duo offers a more in depth user management experience Incentivized Helpful? Verified User Chose WatchGuard AuthPoint AuthPoint came at a much better price than many of the other competitors. Incentivized Helpful? Verified User Chose WatchGuard AuthPoint Using WatchGuard AuthPoint provides an independent layer of restriction with a different vendor than Microsoft. It syncs well with Microsoft active directly and provides a single pane of glass for security insights. It balances security and usability well so that it is easy to … Incentivized Helpful? Verified User Chose WatchGuard AuthPoint WatchGuard is superior in one way that is very important for our small team, and that is price, it is much cheaper than intune. It also offers most of the same suite of features as well as some extra (dark web monitoring is the only one I can think of) however the fact that it … Incentivized Helpful? Verified User Chose WatchGuard AuthPoint I chose Watchguard for the bundle of features and customer support, not to mention the transparency you get with a paid program versus an open-source version. Mainly, I liked having so many of the solutions I needed in one place without having to find separate programs. Incentivized Helpful? Verified User Chose WatchGuard AuthPoint WatchGuard AuthPoint is easier to manage on a company-wide scale than Google Authenticator. We do use AuthPoint in conjunction with the Microsoft Authenticator but for different services. WatchGuard also has other features available, like dark web monitoring and device … Incentivized Helpful? Verified User Chose WatchGuard AuthPoint They are very similar. There are more direct integrations available with Duo. Incentivized Helpful? Verified User Chose WatchGuard AuthPoint WG offers some of the best network equipment, it's a no brainer to wrap it all together. Incentivized Helpful? Clint Freeman IT Manager in Information Technology at Radalink, Inc. (Environmental Services, 1-10 employees) Chose WatchGuard AuthPoint I really like the ease of use of the WatchGuard AuthPoint and it has been a good move when our previous VPN appliance went out of support. Working with and using the WatchGuard AuthPoint has been a very easy transition and great improvement over the Sonicwall we previously … Incentivized Helpful? Verified User Chose WatchGuard AuthPoint I find that WatchGuard AuthPoint has less interruptions and is much easier to use. Incentivized Helpful? John Clexton Library Director in Professional Services at Gladwin County District Library (Libraries, 1-10 employees) Chose WatchGuard AuthPoint WatchGuard is far superior in terms of looks, feel, and security Incentivized Helpful? Verified User Chose WatchGuard AuthPoint We use different 2FA providers to secure different things. We are actively using Duo now, as well as WatchGuard AuthPoint. Each provider has different strengths, and you must test the applicability of a service in your own environment. Incentivized Helpful? Verified User Chose WatchGuard AuthPoint costs and support Incentivized Helpful? Frank McCann General Manager in Information Technology at PC Outlet (Information Technology and Services, 1-10 employees) Chose WatchGuard AuthPoint We love WatchGuard products and know they can be trusted. Incentivized Helpful? Verified User Chose WatchGuard AuthPoint Started looking at Yubikeys and RSA, but WatchGuard AuthPoint had complete package instead of piecemealing tokens with one vendor and then using softkeys from Microsoft or another vendor. Incentivized Helpful? Verified User Chose WatchGuard AuthPoint Easier to use and manage. More straightforward for users Incentivized Helpful? Verified User Chose WatchGuard AuthPoint Fortinet is free for MFA connections as WatchGuard AuthPoint is not. Incentivized Helpful? Verified User Chose WatchGuard AuthPoint NordLayer did not provide the connections we needed, which WatchGuard AuthPoint did, allowing me to sync our on-site devices to the Cloud. Incentivized Helpful? Verified User Chose WatchGuard AuthPoint The biggest reason we selected Watchguard was support. We already use Watchguard firewall products and have received excellent support from our third-party vendor, Watchguard. Incentivized Helpful? Verified User Chose WatchGuard AuthPoint Ease of use Incentivized Helpful? Verified User Chose WatchGuard AuthPoint If you already have WatchGuard firewall, this just integrates a lot better than any other product. We tried Microsoft Authenticator but not nearly as seemless for the experience as it is with WatchGuard AuthPoint. It is all built into the same portal as the firewall and can be … Incentivized Helpful?
	Would buy again
	97% Would buy again 238 Answers
	Delivers good value for the price
	98% Delivers good value for the price 226 Answers
	Happy with the feature set
	98% Happy with the feature set 240 Answers
	Lived up to sales and marketing promises
	97% Lived up to sales and marketing promises 202 Answers
	Implementation went as expected
92% Implementation went as expected 218 Answers

Best Alternatives
	WatchGuard AuthPoint
Small Businesses	Google Authenticator Score8.7 out of 10
Medium-sized Companies	Cisco Duo Score9.4 out of 10
Enterprises	Symantec VIP Score9 out of 10
All Alternatives	View all alternatives

User Ratings
	WatchGuard AuthPoint
Likelihood to Recommend	8.6 (245 ratings)
Likelihood to Renew	9.1 (23 ratings)
Usability	9.0 (29 ratings)
Availability	6.8 (6 ratings)
Performance	6.4 (6 ratings)
Support Rating	5.0 (53 ratings)
In-Person Training	6.4 (1 ratings)
Online Training	8.7 (2 ratings)
Implementation Rating	6.4 (14 ratings)
Configurability	8.2 (4 ratings)
Ease of integration	6.4 (5 ratings)
Product Scalability	5.6 (6 ratings)
Vendor post-sale	9.1 (4 ratings)
Vendor pre-sale	9.1 (4 ratings)

User Testimonials
	WatchGuard AuthPoint
Likelihood to Recommend	WatchGuard Technologies Works great as a 2FA token, for endpoint control, for computer and server updates, for scheduling updates, and for patching security features when exploits become known. Remote connection is very reliable and doesn't drop in and out as many programs do. It may not be as appropriate if you are looking for a plug-and-play control, as it requires more learning and setup to get it set up correctly. Incentivized Verified User Read full review
Pros	WatchGuard Technologies Easy to setup Quick to setup and use Works consistently Easy to reset token's when someone gets a new phone Website is secure and requires MFA to sign on App can enable MFA requirement to open and approve a push notification App is easy to use Incentivized Verified User Read full review
Cons	WatchGuard Technologies Email support is SLOW unless I want to allow a stranger to access my production firewall. That is never allowed here, so our hands are tied in terms of being able to get support in less than 48 hours. Again, support takes far too long because you refuse to employ any staff that works in US time zones during normal business hours. There has to be another option besides: 1) you take full control of my systems or 2) I wait on SLOW email support that isn't that great. Incentivized Verified User Read full review
Likelihood to Renew	WatchGuard Technologies Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA. Incentivized Bruno Maio System Eng. Read full review
Usability	WatchGuard Technologies After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute. Incentivized John Lee Information Technology Manager Read full review
Reliability and Availability	WatchGuard Technologies Has rarely been unable to use; if that were the case, it was operator error Incentivized John Clexton Library Director Read full review
Performance	WatchGuard Technologies No apparent problem besides a couple of times that systems weren't working Incentivized Verified User Read full review
Support Rating	WatchGuard Technologies WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues. Incentivized Verified User Read full review
In-Person Training	WatchGuard Technologies It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost. Incentivized Verified User Read full review
Online Training	WatchGuard Technologies We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products. Incentivized Verified User Read full review
Implementation Rating	WatchGuard Technologies the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc. Incentivized Verified User Read full review
Alternatives Considered	WatchGuard Technologies I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge Incentivized Verified User Read full review
Scalability	WatchGuard Technologies We are a medium-sized company. We don't need rapid scaling. Incentivized Verified User Read full review
Return on Investment	WatchGuard Technologies We currently have 300 users on Authpoint, and most of them use insecure passwords. Authpoint gives us peace of mind that we don't have to police individual employee passwords. In line with the comment above, with so many people in our organization using insecure passwords, I'm sure that Authpoint has already saved us from many potential security breaches. Security breaches can cost a lot of money. Preventing them saves the company money and helps to achieve our bottom line. Incentivized Erik Veldhuizen IT Technician Read full review
ScreenShots	WatchGuard AuthPoint Screenshots