What users are saying about
3 Ratings
3 Ratings
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Score 2.7 out of 100
8 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

A2 Hosting

if you're looking for a somewhat cheap web host but don't care about uptime, outages or decent technical support then A2 is ideal
Anonymous | TrustRadius Reviewer

InMotion Hosting

For freelancers and small marketing companies, Inmotion Hosting is a terrific re-seller option. They provide hosting at a killer rate, and this allows me to earn a good extra income for clients where I host their websites. With the support, I'm able to resolve issues beyond my capability. For individual users, Inmotion Hosting is also a terrific option, and they also provide WordPress specific hosting for better performance.
Jason Montoya | TrustRadius Reviewer

Pros

A2 Hosting

  • the hosting hardware they provide is decent when you consider the price
Anonymous | TrustRadius Reviewer

InMotion Hosting

  • Customer Support is one reason I use InMotion Hosting.
  • When I call InMotion I get someone I can talk to, and not a support person reading off a screen.
Anonymous | TrustRadius Reviewer

Cons

A2 Hosting

  • technical support
  • quality control
  • escalating issues to management when needed
  • customer service communication
  • training their tech support team
Anonymous | TrustRadius Reviewer

InMotion Hosting

  • inMotion Hosting shared hosting is limited in I/O but this isn't advertised.
  • First line of tech support could be a little more technically trained.
Anonymous | TrustRadius Reviewer

Reliability and Availability

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
Anonymous | TrustRadius Reviewer

InMotion Hosting

No score
No answers yet
No answers on this topic

Performance

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
Anonymous | TrustRadius Reviewer

InMotion Hosting

No score
No answers yet
No answers on this topic

Support Rating

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.
Anonymous | TrustRadius Reviewer

InMotion Hosting

InMotion Hosting 8.9
Based on 6 answers
Their team was always responsive, helpful and eager to support us whenever we needed their help. Additionally, they followed up each time they supported us to see if the applied fixes to our problems satisfactorily resolved our issues. In all, their support was top notch.
Anonymous | TrustRadius Reviewer

Alternatives Considered

A2 Hosting

No answers on this topic

InMotion Hosting

I had terrible tech support and frequent service outages with GoDaddy.
Bluehost didn't have very good tech support and their pricing was higher.
Robert Foreman | TrustRadius Reviewer

Scalability

A2 Hosting

A2 Hosting 1.0
Based on 1 answer
I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
Anonymous | TrustRadius Reviewer

InMotion Hosting

No score
No answers yet
No answers on this topic

Return on Investment

A2 Hosting

  • they are adequate for a startup looking for cheap site hosting but unreliable for anything beyond
Anonymous | TrustRadius Reviewer

InMotion Hosting

  • InMotion Hosting provides my business an affordable way of hosting our website with outstanding technology at an affordable cost.
  • InMotion Hosting essentially pays for itself in a short amount of time.
Stephen Shepard | TrustRadius Reviewer

Pricing Details

A2 Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

InMotion Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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