TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Abstract

    Score4.8 out of 10
    N/AAbstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A

    Glip (discontinued)

    Score9.7 out of 10
    N/AGlip was a conversation platform to plan, share and organize work. Glip featured text and video chat at its core, with file sharing, collaborative task management, shared calendars, and automatic version control. Glip was acquired by RingCentral in 2015 and is no longer available standalone, though its features are included in RingCentral MVP.

    $11.99

    Per User Per Month

    Pricing
    AbstractGlip (discontinued)
    Editions & Modules
    No answers on this topic
    Pro
    $11.99
    Per User Per Month
    Offerings
    Pricing Offerings
    AbstractGlip (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AbstractGlip (discontinued)
    Project Management
    Comparison of Project Management features of Abstract and Glip (discontinued)
    Feature
    Abstract
    7.8
    4 Ratings
    1% above category average
    Glip (discontinued)
    10.0
    11 Ratings
    26% above category average
    Workflow Automation7.62 Ratings00 Ratings
    Mobile Access7.03 Ratings00 Ratings
    Search8.93 Ratings00 Ratings
    Task Management00 Ratings10.011 Ratings
    Communication
    Comparison of Communication features of Abstract and Glip (discontinued)
    Feature
    Abstract
    8.7
    4 Ratings
    9% above category average
    Glip (discontinued)
    -
    Ratings
    Chat10.02 Ratings00 Ratings
    Notifications9.04 Ratings00 Ratings
    Discussions8.04 Ratings00 Ratings
    Internal knowledgebase7.62 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Abstract and Glip (discontinued)
    Feature
    Abstract
    8.1
    4 Ratings
    1% above category average
    Glip (discontinued)
    -
    Ratings
    Versioning10.04 Ratings00 Ratings
    Document collaboration8.53 Ratings00 Ratings
    Access control6.24 Ratings00 Ratings
    Advanced security features6.92 Ratings00 Ratings
    Device sync9.13 Ratings00 Ratings
    Best Alternatives
    AbstractGlip (discontinued)
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AbstractGlip (discontinued)
    Likelihood to Recommend
    2.1
    (4 ratings)
    10.0
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.8
    (4 ratings)
    6.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    AbstractGlip (discontinued)
    Likelihood to Recommend
    Abstract
    • Large teams with dedicated design operations support
    • UX managers that want a facilitated workflow for their teams
    • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
    • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
    • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
    • If you're managing multiple pattern libraries
    Incentivized
    Read full review
    Discontinued Products
    Glip should definitely be on your shortlist for a team collaboration tool. Glip has a lower cost and contains all the features found in competitive tools such as Microsoft Teams and Webex Teams. Glip is also scalable and robust enough for large enterprises and is great to coordinate and document large projects with hundreds of tasks and hundreds of resources. Glip, MS, and Webex Teams are excellent for an individual to create and receive task assignments and document and complete those tasks but these tools do not replace enterprise project management software and tools. Glip, MS Teams, and Webex Teams quickly become complicated and disorganized and it becomes easy to drown in all the sea of data unless you work diligently and continually at organizing your workspace.
    Incentivized
    Read full review
    Pros
    Abstract
    • Versioning for desginers
    • Collaboration between team members
    Incentivized
    Read full review
    Discontinued Products
    • Ease of use: It is extremely easy to use Glip and its features.
    • Ease of adoption: You can start using Glip in a couple of minutes and scale its use to the whole team, no hassle.
    • Scalability: This products scales well both in users and in pricing.
    Incentivized
    Read full review
    Cons
    Abstract
    • Asset exports are not as great as Zeplin and others.
    • Filtering within files.
    Incentivized
    Read full review
    Discontinued Products
    • Allow the ability to move a conversation when a hyperlink is involved. Currently not able to do this. Glip is aware and hopefully working on it.
    • Add a more robust search feature to find old conversations. Search query time could also be sped up.
    • Add reminder notifications. When tasks are added, it is sometimes easy to overlook older tasks.
    Incentivized
    Read full review
    Likelihood to Renew
    Abstract
    No answers on this topic
    Discontinued Products
    Glip has saved us so much time that my team could no longer live without it. I don't know what we would do. All of us used it constantly all day every day. It is one of the best tools in my arsenal!
    Read full review
    Usability
    Abstract
    Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
    Incentivized
    Read full review
    Discontinued Products
    Mobile UI is not as pleasant as others, it looks washed out and that makes it seem like it lacks some features.
    Incentivized
    Read full review
    Support Rating
    Abstract
    Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
    Incentivized
    Read full review
    Discontinued Products
    We have a free account so I understand why we are not at the top of the list. But we have had issues before that took forever for them to get back to us. Once I had to make a Twitter account just to tweet at them about the issue and they finally got back to me. After several weeks. And the issue was something we just had to wait out for a few more days. Normally you have to submit a ticket through their support page and maybe they will get back to you and maybe not. We had one issue where the standard user on the iMac was getting popups every few minutes about installing a helper tool. The only way to fix this was to delete and reinstall Glip as an admin user. This was frustrating because it took time to do this for me as the IT person, and after reaching out to a few times, I was finally given an answer two years after I had asked about it! Finally some devs reach out to me on Glip and told me to just put the app in the user folder instead of the app folder which is managed by the admin account. They said it should be fixed now and I believe it is.
    Incentivized
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    Alternatives Considered
    Abstract
    I purchased and administer Abstract. It was requested by our design department who evaluated it.
    Incentivized
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    Discontinued Products
    Zoom, Slack, and Wunderlist are all great applications. They do a good job at one core focus. If your team is already familiar with these applications and satisfied with them, you can stick with them. I found Slack confusing and difficult to learn, as did others when onboarding. Zoom and Wunderlist both have a solid user interface and do their jobs well -- not many complaints from them. I just valued simplicity and ease of adoption, which made us look at Glip as one app to do it all.
    Incentivized
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    Return on Investment
    Abstract
    • Single source of truth for the team.
    • Could quickly get expensive with corporate accounts.
    Incentivized
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    Discontinued Products
    • Because Glip was free, it helped us save money on our chat app. While not a crucial part of the business, the costs of software for your company add up and it was nice that, in this case, it did not add to our expenses.
    • This isn't really Glip directly, but we used it because we were using RingCentral Meetings for video conferencing with clients, and unfortunately RingCentral Meetings was a bit difficult to use. This was often the client doing things wrong, but it was annoying to have frequent audio feedback, etc. So if that is part of your reason to use Glip, check out if you have any problems there first.
    Incentivized
    Read full review
    ScreenShots