Abstract vs. Mattermost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 4.4 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
Mattermost
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Pricing
AbstractMattermost
Editions & Modules
No answers on this topic
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Offerings
Pricing Offerings
AbstractMattermost
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
AbstractMattermost
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
3.4
5 Ratings
79% below category average
Mattermost
8.3
29 Ratings
6% above category average
Task Management3.01 Ratings7.418 Ratings
Gantt Charts3.01 Ratings8.310 Ratings
Scheduling3.01 Ratings8.310 Ratings
Workflow Automation6.03 Ratings7.513 Ratings
Mobile Access5.04 Ratings8.628 Ratings
Search1.04 Ratings9.225 Ratings
Visual planning tools3.01 Ratings8.812 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
7.1
5 Ratings
12% below category average
Mattermost
8.8
31 Ratings
9% above category average
Chat10.02 Ratings9.831 Ratings
Notifications7.05 Ratings8.631 Ratings
Discussions7.05 Ratings9.429 Ratings
Surveys4.01 Ratings9.018 Ratings
Internal knowledgebase7.62 Ratings8.617 Ratings
Integrates with GoToMeeting00 Ratings8.59 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.613 Ratings
Integrates with Outlook00 Ratings8.29 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
7.2
5 Ratings
12% below category average
Mattermost
8.8
29 Ratings
8% above category average
Versioning8.05 Ratings8.812 Ratings
Document collaboration6.04 Ratings8.419 Ratings
Access control6.05 Ratings8.923 Ratings
Advanced security features6.92 Ratings8.420 Ratings
Device sync9.13 Ratings9.217 Ratings
Video files00 Ratings9.123 Ratings
Audio files00 Ratings9.123 Ratings
Integrates with Google Drive00 Ratings8.713 Ratings
Best Alternatives
AbstractMattermost
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.7 out of 10
HCL Connections
HCL Connections
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AbstractMattermost
Likelihood to Recommend
3.0
(5 ratings)
9.5
(32 ratings)
Likelihood to Renew
1.0
(1 ratings)
6.8
(6 ratings)
Usability
7.0
(1 ratings)
6.0
(6 ratings)
Support Rating
8.8
(4 ratings)
8.0
(9 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.5
(19 ratings)
User Testimonials
AbstractMattermost
Likelihood to Recommend
Abstract
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Read full review
Mattermost
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
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Pros
Abstract
  • Versioning for desginers
  • Collaboration between team members
Read full review
Mattermost
  • We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
  • Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
  • We can create many channels and be more efficient, we enhance the internal productivity of each department.
Read full review
Cons
Abstract
  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Read full review
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Likelihood to Renew
Abstract
as already explained this software only does branching... the rest is really poor and basic
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Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Usability
Abstract
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Support Rating
Abstract
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Implementation Rating
Abstract
No answers on this topic
Mattermost
This went as expected. No surprises or major hurdles.
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Alternatives Considered
Abstract
I purchased and administer Abstract. It was requested by our design department who evaluated it.
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Mattermost
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
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Return on Investment
Abstract
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
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Mattermost
  • Very high performing data migration functions and easy to navigate.
  • Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
  • Collaboration is effective, and easy project documentation.
  • Lead generation is excellent and easy on access control management.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.