Accelevents vs. Bonterra OneCause

Accelevents is very well suited for companies building an event program who want an ease to use platform that also has all the flexibility and features you could ever want. We love how it's all under one roof as they say. So we don't need to go connecting multiple tools together. Our previus platform had all of the features, but they were disconnected. Accelevents is much smoother to work with saving our team a ton of time and making everything more simple for our attendees.

They are very well suited at assisting with troubleshooting at registration. They are very helpful at the end of the event, where we are collecting payments and closing out auction items. The ticket process is confusing, and the table seating process is cumbersome.

• Customer support
• Ease of use
• Customization
• Branding
• Flexbility
• Looks great

• The raffle set-up is very easy to navigate and allows you to adapt your location's needs for raffle laws.
• The site design makes it so easy for you to set up your event page in minutes.
• OneCause makes it very easy for table management for large events.

Incentivized

• More robust email manegement
• Support for additional badge printers
• Hotel room booking

• Auto-numbering items in auctions need to be editable. Right now, when you add items, they are numbered consecutively, and you can't edit them. I want all of my items to be numbered together by item type. We always have last-minute additions, but there is no ability to renumber.

Incentivized

We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.

Incentivized

Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined

Incentivized

Support staff is there to help out and it is nice knowing there are available on event day as well

Incentivized

This feature is amazing. Nice to have reports immediately when the event (auction) is over

Incentivized

Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!

Incentivized

We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event

Incentivized

Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.

Incentivized

I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.

Incentivized

Accelevents is the easiest to use and has the best support. They're constantly innovating and adding new functionality and they want to hear from me on how to make the platform better. We are here to stay

We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.

Incentivized

The product has everything I need

Incentivized

• Increased sponsor revenue from our events that we put towards event activations
• Higher attendance rate through cart abandonment tracking and re-engagement
• Overall time savings for my team

• It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
• It has elevated our events with the easy check in features to keep the event smoth.
• It has saved so much time and stress with the customer service support accessibility and knowledge.

Incentivized