TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra OneCause

    Score8.6 out of 10
    N/AOneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

    $200

    per year

    Pricing
    Bonterra OneCause
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra OneCause
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Bonterra OneCause
    Considered Both Products
    Bonterra
    Chose Bonterra OneCause
    Prior to OneCause, my organization used BidPal for gala and fundraising needs.
    What set OneCause apart from BidPal and other platforms I researched is that we have the flexibility to contract staff for day-of event support.
    It is a game changer for extra support and …
    Incentivized
    Chose Bonterra OneCause
    All have their pluses and minuses. The strongest plus for OneCause is their phone support.
    Incentivized
    Chose Bonterra OneCause
    Visually more appealing to the customer/donor. Better customer service, easier to set up and use.
    Incentivized
    Chose Bonterra OneCause
    Bonterra OneCause is not as clunky as Greater Giving was to use.
    Incentivized
    Chose Bonterra OneCause
    Bonterra OneCause had most the features we went looking for compared to others. GiveButter was helpful for a time but lacked a lot of the reporting and functionality we needed for the next level of events. The budgeting costs of OneCause were enticing to us as it balanced the …
    Incentivized
    Chose Bonterra OneCause
    It's more cost effective, for starters. OneCause also has the same features when it comes to events, auctions, and fundraising. Lastly, we feel more supported by the OneCause support team and our success manager than we did with alternative platforms.
    Incentivized
    Chose Bonterra OneCause
    None.
    Incentivized
    Chose Bonterra OneCause
    OneCause is much more simplified and the service level is much higher. BetterUnite does not have the same level of customer service, and their platform is not as user friendly.
    Incentivized
    Chose Bonterra OneCause
    OneCause is ten times better
    Incentivized
    Chose Bonterra OneCause
    I was not involved in the selection but I am happy with the choice
    Incentivized
    Chose Bonterra OneCause
    This software is more function inclusive and broad than the others.
    Incentivized
    Chose Bonterra OneCause
    It's the best I think. Greater Giving is out of date and Givebutter is limited in what it can do.
    Incentivized
    Chose Bonterra OneCause
    OneCause had the most features we needed and the support sold us.
    Incentivized
    Chose Bonterra OneCause
    Blackbaud did not have the functionality that I was looking for. I felt like it was too limited. It did not have the silent auction component that I was looking for. Also, Blackbaud charges by the record, which can be very costly, especially when I have a minimum of 10,000 …
    Incentivized
    Chose Bonterra OneCause
    Used for different purposes
    Incentivized
    Chose Bonterra OneCause
    We selected OneCause initially because of the abundance of features. After doing a few events, the price point and frustration were not worth it.
    Incentivized
    Chose Bonterra OneCause
    We absolutely love 4agood cause for day to day/peer to peer fundraising however, it just was not as robust when it came to event needs which required us to use outside software for those reasons. GiveSmart was good, however a change in their packages required outside sourcing …
    Incentivized
    Chose Bonterra OneCause
    In our experience, OneCause has more lift on the front end than Greater Giving. Especially since, in my opinion, the registration for a live event isn't of the caliber that I've seen from GG. But, if you can handle the registration and use a third-party tool like GivingFuel or …
    Incentivized
    Chose Bonterra OneCause
    na
    Incentivized
    Chose Bonterra OneCause
    I haven't used anything else.
    Incentivized
    Chose Bonterra OneCause
    OneCause is superior in many ways to greatergiving.
    The website is easy to navigate and the courses and trainings that are offered allow for a smooth transition.
    There is less room for error, and OneCause helps streamline the process of running such a large event. We've had …
    Incentivized
    Chose Bonterra OneCause
    OneCause is the only auction platform we’ve used and it’s been a great experience. Based off research, OneCause is the leading fundraising platform.
    Incentivized
    Chose Bonterra OneCause
    As previously stated, no comparison. Customer service is above and beyond, user-friendly, technically sound, and funds available immediately.
    Incentivized
    Chose Bonterra OneCause
    n/a
    Incentivized
    Chose Bonterra OneCause
    I have not used any other products like this and don't plan to because OneCause has been so great.
    Incentivized
    Key User Insights
    Would buy again
    99%
    Would buy again
    145 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    138 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    143 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    127 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    130 Answers
    Best Alternatives
    Bonterra OneCause
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    All AlternativesView all alternatives
    User Ratings
    Bonterra OneCause
    Likelihood to Recommend
    8.5
    (148 ratings)
    Likelihood to Renew
    7.8
    (13 ratings)
    Usability
    7.8
    (137 ratings)
    Availability
    9.1
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    Support Rating
    8.4
    (136 ratings)
    In-Person Training
    10.0
    (2 ratings)
    Implementation Rating
    5.3
    (7 ratings)
    Configurability
    9.1
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    User Testimonials
    Bonterra OneCause
    Likelihood to Recommend
    Bonterra
    OneCause is great for managing online and mobile bidding, managing event registration and ticket sales, processing donations during the event, handling checkout and payment collection after the auction, and significantly reducing manual work for event staff. On the other hand, OneCause does not handle complete donor history or constituent relationships, which would be super helpful to have
    Incentivized
    Read full review
    Pros
    Bonterra
    • The onsite staff support is amazing for troubleshooting issues.
    • They assist with our raise a paddle fundraising.
    • They assist with messaging for our attendees before and during the event.
    • They assist with Auction close out at the end of the event.
    Read full review
    Cons
    Bonterra
    • OneCause could improve their messaging - the fact that custom emails are not as easy as custom texts can be frustrating. I wish all the automated messages were possible over email as most of our professionals that we work with, they prefer email over a text.
    • OneCause could make it easier to copy and paste text into site design or other features. Having to re-type out the text is a time-suck, when it would be easier to adjust the text to the font default without having to type it in the HTML editor on it's own.
    • PLEASE make it easier to resend the "assign tickets email". The fact that the main way to do that is when you first enter them into OneCause, but then are not able to resend that message to ticket owners at a later date makes it difficult for them to find what they need when they are ready to assign their tickets.
    Incentivized
    Read full review
    Likelihood to Renew
    Bonterra
    We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
    Incentivized
    Read full review
    Usability
    Bonterra
    Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined
    Incentivized
    Read full review
    Reliability and Availability
    Bonterra
    Support staff is there to help out and it is nice knowing there are available on event day as well
    Incentivized
    Read full review
    Performance
    Bonterra
    This feature is amazing. Nice to have reports immediately when the event (auction) is over
    Incentivized
    Read full review
    Support Rating
    Bonterra
    Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!
    Incentivized
    Read full review
    In-Person Training
    Bonterra
    We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
    Incentivized
    Read full review
    Online Training
    Bonterra
    Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
    Incentivized
    Read full review
    Implementation Rating
    Bonterra
    I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
    Incentivized
    Read full review
    Alternatives Considered
    Bonterra
    We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.
    Incentivized
    Read full review
    Scalability
    Bonterra
    The product has everything I need
    Incentivized
    Read full review
    Return on Investment
    Bonterra
    • It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
    • It has elevated our events with the easy check in features to keep the event smoth.
    • It has saved so much time and stress with the customer service support accessibility and knowledge.
    Incentivized
    Read full review
    ScreenShots

    Bonterra OneCause Screenshots

    Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.