OneCause

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneCause
Score 9.2 out of 10
N/A
OneCause, headquartered in Indianapolis, offers their fundraising solutions supporting mobile bidding for auctions or peer-to-peer giving, Text2Give, and support for ticket sales for fundraising events. OneCause pricing plans support various service levels, including feature breadth for large giving organizations or smaller entities.N/A
Pricing
OneCause
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
OneCause
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OneCause
Considered Both Products
OneCause
Chose OneCause
As previously stated, no comparison. Customer service is above and beyond, user-friendly, technically sound, and funds available immediately.
Chose OneCause
OneCause was hands down the best option for us compared to the other services provided by other companies. The other companies have similar functions, but OneCause was the easiest to understand while having affordable prices.
Chose OneCause
OneCause surpasses them in several ways regarding usability and functionality both on the back end for administration as well as for donors on the external facing side. Sales team is also nicer
Chose OneCause
Our previous platform was Engaging Networks, and it was not user-friendly, it did not have many features, and it did not meet the needs of our participants. Finding a new platform for our p2p efforts was one of my first priorities, and we tested OneCause, Classy, and …
Chose OneCause
We selected OneCause because of the ease of use for us and our auction goers, the competitive price, and the references we got from other Jr leagues. We liked that OneCause would provide staff for our first auction, giving us peace of mind, but we also like that we could do it …
Chose OneCause
We looked at numerous online auction modules, but OneCause was consistently the highest rated in the industry, offered an affordable three-year contract, and their completed auction sites were the best looking and easiest to navigate for users.
Chose OneCause
I have not used any other products like this and don't plan to because OneCause has been so great.
Chose OneCause
We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and …
Chose OneCause
OneCause embarasses other platforms due to all that it can do and with the ease of use.
Chose OneCause
I personally never used Otego but it was more expensive then OneCause and it was a one night deal. With OneCause we get to keep the software all year and get to do more events/ auctions because of that.
Chose OneCause
OneCause is the best event software I've tried yet in terms of supporting a number of auction related features. Our event has very specific needs and OneCause seemed to check enough boxes to fit those needs. I do think in an ideal world we would use an auction/event software …
Chose OneCause
None
Chose OneCause
I have also used Bidding for Good -- a FrontStream product. The main reason I choose OneCause over the others is the customer service and the in-person staffing option. And you are focused on providing event-based services -- GiveSmart is trying to be everything and it's too …
Chose OneCause
It is extremely user-friendly and generates great reports. We have utilized Donor Pro, which is not on your list.
Chose OneCause
We believe OneCause is more user friendly and efficient for staff and guests at the event. Their customer service is also top notch.
Top Pros
Top Cons
Best Alternatives
OneCause
Small Businesses
Jotform
Jotform
Score 8.7 out of 10
Medium-sized Companies
Jotform
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Score 8.7 out of 10
Enterprises
Blackbaud CRM
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User Ratings
OneCause
Likelihood to Recommend
9.5
(99 ratings)
Likelihood to Renew
9.6
(6 ratings)
Usability
8.6
(87 ratings)
Availability
9.1
(1 ratings)
Performance
9.1
(1 ratings)
Support Rating
9.7
(88 ratings)
In-Person Training
9.1
(1 ratings)
Implementation Rating
9.7
(4 ratings)
Configurability
9.1
(1 ratings)
Product Scalability
9.1
(1 ratings)
Vendor post-sale
9.1
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
User Testimonials
OneCause
Likelihood to Recommend
OneCause
The OneCause auction platform works well for events of seemingly varying sizes (we are a mid-sized organization, but it seems to scale well). You can run a variety of things within the platform (live auction, silent auction, fund appeal, raffle, etc.), but one should be aware that there are limits to the software and we were forced to worked around these limitations.
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Pros
OneCause
  • Easy online bidding process for our participants (especially using the older software).
  • Detailed tracking and organization for our auction staff to manage everything in one place.
  • Excellent and proactive customer service in the months leading up to the event and in-person at the event itself.
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Cons
OneCause
  • Options to personalize the text descriptions used in the registration process. Some of the wording is confusing and there's no option to edit those text boxes.
  • The set-up for the silent auction options is not exactly the easiest to follow for new users. Having some concrete examples or use cases to consult when first setting up would be helpful.
  • It would be great to have a "check for errors" functionality when you're going through the auction set-up. For example, for some reason when our live auction was set up, two items didn't have "Apply Sales Tax" checked and so they got erroneously listed without the sales tax. Given that ALL the other items had sales tax applied, it seems like it should be easy to have something run in the background that flags potential errors for review.
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Likelihood to Renew
OneCause
It is ultimately not my call, and we are switching Donor CRMs/fundraising platforms so not sure what that will mean for OneCause.
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Usability
OneCause
I give it this rating because when I first started using OneCause, I was concerned it might be complicated and I could make mistakes that would negatively impact our organization. OneCause's usability has made me feel confident and stress-free in every event we use it for because it is easy to use.
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Reliability and Availability
OneCause
Support staff is there to help out and it is nice knowing there are available on event day as well
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Performance
OneCause
This feature is amazing. Nice to have reports immediately when the event (auction) is over
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Support Rating
OneCause
They have a fantastic tech support team who typically responds to your questions and concerns within minutes. They are available for emails, phone calls, and have also created videos that walked me through my problems. When you initially get started with their peer2peer platform, they provide you with a consultant whose job is to walk you through setting up your first campaign. You al so receive a specific to you Customer Success Manager who is there for any and all questions and will help you until you find the answers needed!
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In-Person Training
OneCause
Very thorough and made sure I understood the process. Staff were very patient as well listening to my questions and understanding certain procedures. As an older person, I can be scared of technology, but this process was very easy to understand and I feel very confident using it.
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Online Training
OneCause
Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
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Implementation Rating
OneCause
I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
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Alternatives Considered
OneCause
We had used GiveSmart in the past and had issues with connectivity during our event, when our contract was up we decided to investigate other platforms, we looked at more than just those 3, but can't recall the others. Givebutter - I absolutely LOVE Givebutter, so simple to use, but it does not offer an auction component and we didn't want to have 2 different systems to use. Classy - this platform seemed nice but extremely pricy and we still had to do "add-ons". We could not afford it. We went with OneCause in the end because of the simplicity, and training provided and wanted to give the product a try over sticking with GiveSmart. We are so happy to have made the switch.
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Scalability
OneCause
The product has everything I need
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Return on Investment
OneCause
  • Once we joined OneCause for our event fundraising platform we never looked back. Each year we've experienced growth with not only the funds raised but also in the improvement of the event execution.
  • We've learned a tremendous amount for in-person fundraising success through the OneCause team and that has led us to explore virtual and campaign options.
  • The onsite event support has proven so valuable to our event success we have begun budgeting to have that same level of support at all our in-person events. The OneCause event team guides you well during the planning phase and then provides top-notch support and peace of mind the night/day of the event.
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ScreenShots

OneCause Screenshots

Screenshot of an example, creative peer-to-peer fundraising campaigns that can be launched, used for donate occasion campaigns, challenges of any kind, memorial and tribute programs, and year-round “DIY” fundraising programs.Screenshot of an example customizable event or online auction website for each fundraising campaign can be used to manage:  

- Online Auctions
- Ticket Sales / Sponsorships
- Donations Collections
- Sharing Event DetailsScreenshot of a Scoreboard, that can be projected at an event to highlight fundraising and engage audiences (both virtual and in-person).Screenshot of the OneCause Fundraising Platform, that eliminates the need for paper bid sheets to engage donors.Screenshot of a presentation of online Fundraising and Text2Give® helps nonprofits to reach new donors and fundraise all year long.