What users are saying about
40 Ratings
112 Ratings
40 Ratings
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Score 8.7 out of 100
112 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • Accelo ranks higher in 1 feature set: Professional Services Automation
  • Zoho Projects ranks higher in 1 feature set: Project Management

Project Management

7.6

Accelo

76%
8.1

Zoho Projects

81%
Accelo ranks higher in 7/14 features

Task Management

9.2
92%
6 Ratings
8.1
81%
19 Ratings

Resource Management

8.0
80%
4 Ratings
7.6
76%
18 Ratings

Gantt Charts

8.0
80%
2 Ratings
9.1
91%
15 Ratings

Scheduling

6.6
66%
6 Ratings
7.6
76%
17 Ratings

Workflow Automation

7.5
75%
5 Ratings
8.0
80%
14 Ratings

Team Collaboration

6.7
67%
5 Ratings
9.5
95%
19 Ratings

Support for Agile Methodology

7.9
79%
4 Ratings
6.3
63%
5 Ratings

Support for Waterfall Methodology

4.8
48%
2 Ratings
7.6
76%
10 Ratings

Email integration

7.2
72%
6 Ratings
9.5
95%
15 Ratings

Mobile Access

7.9
79%
5 Ratings
7.1
71%
18 Ratings

Timesheet Tracking

9.2
92%
5 Ratings
8.5
85%
18 Ratings

Change request and Case Management

7.5
75%
4 Ratings
6.9
69%
6 Ratings

Budget and Expense Management

8.6
86%
6 Ratings
8.1
81%
13 Ratings

Document Management

N/A
0 Ratings
9.1
91%
15 Ratings

Professional Services Automation

7.8

Accelo

78%
6.9

Zoho Projects

69%
Accelo ranks higher in 3/4 features

Quotes/estimates

7.6
76%
5 Ratings
5.5
55%
5 Ratings

Invoicing

8.6
86%
4 Ratings
7.6
76%
12 Ratings

Project & financial reporting

8.1
81%
5 Ratings
6.5
65%
5 Ratings

Integration with accounting software

7.0
70%
4 Ratings
8.1
81%
12 Ratings

Attribute Ratings

  • Accelo is rated higher in 4 areas: Likelihood to Recommend, Usability, Performance, Support Rating
  • Zoho Projects is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

9.0

Accelo

90%
8 Ratings
8.5

Zoho Projects

85%
23 Ratings

Likelihood to Renew

9.0

Accelo

90%
1 Rating
9.9

Zoho Projects

99%
3 Ratings

Usability

7.0

Accelo

70%
1 Rating
5.6

Zoho Projects

56%
4 Ratings

Availability

Accelo

N/A
0 Ratings
9.0

Zoho Projects

90%
2 Ratings

Performance

10.0

Accelo

100%
2 Ratings
9.0

Zoho Projects

90%
2 Ratings

Support Rating

7.6

Accelo

76%
5 Ratings
6.8

Zoho Projects

68%
19 Ratings

Online Training

Accelo

N/A
0 Ratings
9.0

Zoho Projects

90%
1 Rating

Implementation Rating

Accelo

N/A
0 Ratings
8.0

Zoho Projects

80%
2 Ratings

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
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Zoho Corporation

My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
Read full review

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
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Zoho Corporation

  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
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Cons

Accelo

  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
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Zoho Corporation

  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Read full review

Pricing Details

Accelo

Starting Price

$24 per month per user

Editions & Modules

Accelo editions and modules pricing
EditionModules
Plus24.001
Premium39.002

Footnotes

  1. per month per user / per product
  2. per month per user / per product

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Accelo Plans start at $120.00 Per Month (on an Annual Contract) for Plus, and $195.00 Per Month (on an Annual Contract) for Premium. Plans include 5 Licenses which are used for various Accelo Products: Sales & Quotes, Projects, Tickets, Retainers, Billing, and Reports.

Zoho Projects

Starting Price

$4 per user/per month if billed annually

Editions & Modules

Zoho Projects editions and modules pricing
EditionModules
Premium41
Enterprise$92

Footnotes

  1. per user/per month if billed annually
  2. per user/per month if billed annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Likelihood to Renew

Accelo

Looking forward to seeing more refinement of features provided and upcoming features promised :)
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Zoho Corporation

I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
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Usability

Accelo

No answers on this topic

Zoho Corporation

Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
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Reliability and Availability

Accelo

No answers on this topic

Zoho Corporation

Has not been down to my knowledge.
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Performance

Accelo

No answers on this topic

Zoho Corporation

Speed meets my expectations.
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Support Rating

Accelo

From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
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Zoho Corporation

Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
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Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
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Zoho Corporation

Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
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Return on Investment

Accelo

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
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Zoho Corporation

  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
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Screenshots

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