What users are saying about
23 Ratings
99 Ratings
23 Ratings
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Score 8.3 out of 100
99 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Zoho Projects

My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
James McQuillin | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
Zoho Projects
8.4
Task Management
Accelo
Zoho Projects
8.1
Resource Management
Accelo
Zoho Projects
8.3
Gantt Charts
Accelo
Zoho Projects
8.6
Scheduling
Accelo
Zoho Projects
8.7
Workflow Automation
Accelo
Zoho Projects
8.9
Team Collaboration
Accelo
Zoho Projects
8.6
Support for Agile Methodology
Accelo
Zoho Projects
6.3
Support for Waterfall Methodology
Accelo
Zoho Projects
9.5
Document Management
Accelo
Zoho Projects
8.8
Email integration
Accelo
Zoho Projects
8.8
Mobile Access
Accelo
Zoho Projects
8.3
Timesheet Tracking
Accelo
Zoho Projects
8.5
Change request and Case Management
Accelo
Zoho Projects
6.9
Budget and Expense Management
Accelo
Zoho Projects
9.0

Professional Services Automation

Accelo
Zoho Projects
7.2
Quotes/estimates
Accelo
Zoho Projects
5.5
Invoicing
Accelo
Zoho Projects
8.5
Project & financial reporting
Accelo
Zoho Projects
6.5
Integration with accounting software
Accelo
Zoho Projects
8.5

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Zoho Projects

  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
Stephen Lalla | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

Zoho Projects

  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
Sudip Chakraborty | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Zoho Projects

Zoho Projects 9.9
Based on 3 answers
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
Cassandra Stephens | TrustRadius Reviewer

Usability

Accelo

Accelo 7.0
Based on 1 answer
No answer on this topic is available.

Zoho Projects

Zoho Projects 5.6
Based on 4 answers
Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
Anonymous | TrustRadius Reviewer

Reliability and Availability

Accelo

No score
No answers yet
No answers on this topic

Zoho Projects

Zoho Projects 9.0
Based on 1 answer
Has not been down to my knowledge.
Anonymous | TrustRadius Reviewer

Performance

Accelo

Accelo 10.0
Based on 1 answer
No answer on this topic is available.

Zoho Projects

Zoho Projects 9.0
Based on 1 answer
Speed meets my expectations.
Anonymous | TrustRadius Reviewer

Support Rating

Accelo

Accelo 7.7
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Zoho Projects

Zoho Projects 7.0
Based on 10 answers
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
María Fernanda Cruz | TrustRadius Reviewer

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

Zoho Projects

Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
Anonymous | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

Zoho Projects

  • Zoho Projects integrates with an accounting software, helping us conduct proper financial reporting.
  • There is expense management, which controls the expenditures and costs of conducting business.
  • Resource management ensures the right projects with the possibility of giving some returns are taken on.
Michelle Molitor | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Accelo Editions & Modules

Edition
Projects (Per Month on Annual Contract)$391
Sales (Per Month on Annual Contract)$391
Retainers (Per Month on Annual Contract)$391
Service (Per Month on Annual Contract)$391
ServOps (Per Month on Annual Contract)$791
  1. per user
Additional Pricing Details
ServOps is the all-in-one solution which includes Projects, Retainers, Sales and Service together.

Zoho Projects

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Zoho Projects Editions & Modules

Edition
Premium$41
Enterprise$91
  1. per user/per month if billed annually
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Accelo
7.3
Zoho Projects
7.8

Likelihood to Renew

Accelo
9.0
Zoho Projects
9.9

Usability

Accelo
7.0
Zoho Projects
5.6

Reliability and Availability

Accelo
Zoho Projects
9.0

Performance

Accelo
10.0
Zoho Projects
9.0

Support Rating

Accelo
7.7
Zoho Projects
7.0

Online Training

Accelo
Zoho Projects
9.0

Implementation Rating

Accelo
Zoho Projects
8.0

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