Likelihood to Recommend ACCELQ can support multiple technologies such as web, mobile, API, and mainframe. It’s also suited for SAAS solutions such as Salesforce and addresses challenges such as dynamic HTML. It’s easy to set up, and onboarding is easy, and overall lead time is comparatively less. The overall execution results are captured with screenshots, and it’s easy to debug errors. It has integrations with leading cloud-based desktop and mobile farm services such as Saucelabs, browser stack, etc.; ACCELQ is not developer friendly, and hence the overall adoption for a continuous integration scenario is very limited. If you are using a different test management solution, the integration between accelQ and that tool needs ti to be built and hence requires additional development effort, and it’s buggy too.
Read full review Scanning QR and adding item in basket and completing E2E flows. If you have a use case where you want to test application under test on different Apple devices with different iOS /iPadOS versions with real devices, then BrowserStack is one stop solution for you. The support team is also quick and gets a resolution within 24hrs or at least they acknowledge, which is the good part.
Read full review Pros Scriptless and hence coding is easy. Maintenance of the scripts are easy. Learning curve is small. Read full review It gets the backend logs that is pretty useful for getting backend end errors The connection with the BrowserStack devices are quick and easy to setup BrowserStack provides a lot of documentation to guide you when you're starting to use BrowserStack Read full review Cons The tool is not developer friendly and hence adoption across developers is low. The tool does not have an admin console to manage the users centrally. Different types of licensing and it’s all user based and hence pricey. Read full review I would appreciate if they increase their maximum session time limit. Their current session limit is around 2 hours and for some lengthy end to end use cases we have, that becomes a hurdle. Right now, the session recordings are unavailable after 30 days. I would appreciate if that availability is extended beyond that time frame. Would love to have information about their Dedicated Device Cloud service available on the Browserstack website similar to other plans. Would love to have an option for purchasing a plan that is more than 5 parallels, directly from the website instead of contacting sales team for that. Read full review Likelihood to Renew This decisions mostly taken by senior management at VP and CEO level, they also need approval from many other teams like dev, design according to the use, and finance due to competitive cost, They do check other product as well, and I am just a single person from QA team, and not a decision maker
Read full review Usability It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.
Read full review Reliability and Availability Till now have not faced any outage Whenever we have taken help from the Browserstack Support team, they have given prompt and helpful answers
Read full review Performance The tests are fast considering the fact that they're
Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
Read full review Support Rating I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.
Read full review In-Person Training Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
Read full review Online Training It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
Read full review Implementation Rating It was new learning for me, till the time I was not aware of such tools are available for manual CBT testing and for automation integration caue I was using some VM for testing, it has increase my knowledge and skill set. It was a fun while implementation and I enjoyed it.
Read full review Alternatives Considered When we implemented ACCELQ, we conducted POCs with many similar solutions. Among the tools we pursued at that time, accelQ stood out against Tricentis Tosca and QMetry automation studio. However, subject 7 did better. However, they were still in the nascent stages of building the tool, and hence we did not pick it.
Read full review We did a benchmark to compare multiple criterias: Security, reliability, Sound, Variety of devices, availability of devices, how long before new released devices are made available, easy to use, extra features, customer support, company reference, integration with our tools. BrowserStack got the highest score and the overall price was also cheaper than their competitors.
Read full review Contract Terms and Pricing Model No Vendors were involved, directly dealt with Browserstack
Read full review Scalability I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose
Read full review Professional Services Not used
Read full review Return on Investment Overall adoption of an automation tool went up. Migration of existing selenium scripts to ACCELQ was relatively easy and less effort. Lack of overall admin console and hence managing the agents across different execution is difficult. Integration between accelQ and any test management tool can be difficult and buggy in most cases, even though it can be coded. Read full review It reduced the cost of buying multiple devices as we have multiple devices access in it Easily accessible from anywhere due to it cloud availability Introducing this to our client also helped us in building trust as well as winning their confidence during deliverables Read full review ScreenShots