What users are saying about
94 Ratings
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Score 8.2 out of 100
21 Ratings
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Score 8 out of 100

Attribute Ratings

  • Access Legal (DPS Software Spitfire) is rated higher in 1 area: Likelihood to Recommend
  • MyCase is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.0

Access Legal (DPS Software Spitfire)

90%
2 Ratings
7.6

MyCase

76%
6 Ratings

Likelihood to Renew

Access Legal (DPS Software Spitfire)

N/A
0 Ratings
10.0

MyCase

100%
2 Ratings

Usability

Access Legal (DPS Software Spitfire)

N/A
0 Ratings
10.0

MyCase

100%
3 Ratings

Support Rating

3.0

Access Legal (DPS Software Spitfire)

30%
2 Ratings
9.5

MyCase

95%
4 Ratings

Implementation Rating

Access Legal (DPS Software Spitfire)

N/A
0 Ratings
10.0

MyCase

100%
1 Rating

Configurability

Access Legal (DPS Software Spitfire)

N/A
0 Ratings
1.0

MyCase

10%
2 Ratings

Vendor post-sale

Access Legal (DPS Software Spitfire)

N/A
0 Ratings
10.0

MyCase

100%
2 Ratings

Vendor pre-sale

Access Legal (DPS Software Spitfire)

N/A
0 Ratings
10.0

MyCase

100%
2 Ratings

Likelihood to Recommend

The Access Group

When you need to have effective communication and records of it with coworkers and/or clients. Calendar function sends a notification 15 minutes prior [to] an appointment or event and at the specific time of the appointment. Is not as well suited on calendar as it is not [very] intuitive.
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AffiniPay

My case is well suited for collaboration with clients and remote access to online documents. It allows for secure online communication with clients in a secure online portal. These features allow for increased and efficient communication with clients about the status of their case. It saves time by avoiding unnecessary client phone calls and meetings. It allows attorneys and staff to remotely access documents without being tied down by a local server at an office using this cloud SAS program. Its automatic document preparation program lacks some features and has limited support for Apple software. The API for MyCase is limited to a few software integrations. Importing contact information from other programs is limited, and backing up online documents is currently restricted to a new Dropbox integration. MyCase has good timekeeping, billing, invoice, and credit card processing features that improve collecting account receivables. These features in and of themselves can justify the cost of the program.
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Pros

The Access Group

  • Having everything centrally located is very convenient.
  • I really like how I can deal with accounting and billing within the program.
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AffiniPay

  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
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Cons

The Access Group

  • Notifications when you receive an email on filtered folders.
  • Give extra time when you want to cancel an email recently sent.
  • Improve calendar to be more intuitive.
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AffiniPay

  • Integrations
  • Signatures
  • Workflows
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Pricing Details

Access Legal (DPS Software Spitfire)

Starting Price

Editions & Modules

Access Legal (DPS Software Spitfire) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    MyCase

    Starting Price

    $39 per month per user

    Editions & Modules

    MyCase editions and modules pricing
    EditionModules
    Basic$391
    Pro$592
    Advanced$793

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Basic: $39 per user/month(billed annually) or $49 per user/month(billed monthly) Pro: $59 per user/month(billed annually) or $69 Per user/month(billed monthly) Advanced: $79 per user/month(billed annually) or $89 Per user/month(billed monthly)

    Likelihood to Renew

    The Access Group

    No answers on this topic

    AffiniPay

    It does the job and the dev team keeps adding new useful features.
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    Usability

    The Access Group

    No answers on this topic

    AffiniPay

    It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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    Support Rating

    The Access Group

    No answers on this topic

    AffiniPay

    I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff
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    Online Training

    The Access Group

    No answers on this topic

    AffiniPay

    We love the program.
    Read full review

    Implementation Rating

    The Access Group

    No answers on this topic

    AffiniPay

    None. This thing is a no brainer for a small law firm.
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    Alternatives Considered

    The Access Group

    Clio provides a web-based practice management, time and billing, and client collaboration platform for small to mid-sized law firms.
    Read full review

    AffiniPay

    Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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    Return on Investment

    The Access Group

    • Communication with coworkers.
    • Communication with other departments.
    • Communication with clients.
    • Filters a lot of spam.
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    AffiniPay

    • Reduction trust accounting errors.
    • Reduction in cost of invoicing.
    • Increased client satisfaction by allowing the client 24-7 access to their case files.
    • Credit card processing fees are much lower than previously experienced.
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    Screenshots

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