32 Ratings
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Score 7.9 out of 100
26 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Identity Management

    SolarWinds Access Rights Manager (ARM)

    Feature Set Not Supported
    N/A
    7.7

    SailPoint Identity Platform

    77%
    SailPoint Identity Platform ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    8.3
    83%
    7 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    6.7
    67%
    2 Ratings

    Password Management

    N/A
    0 Ratings
    7.9
    79%
    4 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    8.3
    83%
    7 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    8.3
    83%
    7 Ratings

    ID Risk Management

    N/A
    0 Ratings
    6.6
    66%
    5 Ratings

    Attribute Ratings

    • SailPoint Identity Platform is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.6

    SolarWinds Access Rights Manager (ARM)

    76%
    13 Ratings
    8.3

    SailPoint Identity Platform

    83%
    13 Ratings

    Likelihood to Renew

    9.1

    SolarWinds Access Rights Manager (ARM)

    91%
    2 Ratings

    SailPoint Identity Platform

    N/A
    0 Ratings

    Usability

    5.5

    SolarWinds Access Rights Manager (ARM)

    55%
    1 Rating

    SailPoint Identity Platform

    N/A
    0 Ratings

    Availability

    8.2

    SolarWinds Access Rights Manager (ARM)

    82%
    1 Rating

    SailPoint Identity Platform

    N/A
    0 Ratings

    Performance

    7.3

    SolarWinds Access Rights Manager (ARM)

    73%
    1 Rating

    SailPoint Identity Platform

    N/A
    0 Ratings

    Support Rating

    4.5

    SolarWinds Access Rights Manager (ARM)

    45%
    1 Rating

    SailPoint Identity Platform

    N/A
    0 Ratings

    Implementation Rating

    6.5

    SolarWinds Access Rights Manager (ARM)

    65%
    2 Ratings

    SailPoint Identity Platform

    N/A
    0 Ratings

    Configurability

    5.5

    SolarWinds Access Rights Manager (ARM)

    55%
    1 Rating

    SailPoint Identity Platform

    N/A
    0 Ratings

    Ease of integration

    1.8

    SolarWinds Access Rights Manager (ARM)

    18%
    1 Rating

    SailPoint Identity Platform

    N/A
    0 Ratings

    Product Scalability

    4.5

    SolarWinds Access Rights Manager (ARM)

    45%
    1 Rating

    SailPoint Identity Platform

    N/A
    0 Ratings

    Vendor post-sale

    4.5

    SolarWinds Access Rights Manager (ARM)

    45%
    1 Rating

    SailPoint Identity Platform

    N/A
    0 Ratings

    Vendor pre-sale

    8.2

    SolarWinds Access Rights Manager (ARM)

    82%
    1 Rating

    SailPoint Identity Platform

    N/A
    0 Ratings

    Likelihood to Recommend

    SolarWinds

    It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.
    Read full review

    SailPoint

    We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

    Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

    For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.
    Read full review

    Pros

    SolarWinds

    • SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
    • The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.
    Read full review

    SailPoint

    • Brings users access, profiles and accounts all into one place
    • Manages the Life Cycle Management process across ALL identities, permanent and Temporary
    • Secures and manages access to critical applications and resources across the group
    • Enables Info. Security to customise, share and delegate authority across the group
    • Single version of the truth across our technology platform
    Read full review

    Cons

    SolarWinds

    • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
    • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.
    Read full review

    SailPoint

    • The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.
    Read full review

    Pricing Details

    SolarWinds Access Rights Manager (ARM)

    Starting Price

    Editions & Modules

    SolarWinds Access Rights Manager (ARM) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      SailPoint Identity Platform

      Starting Price

      Editions & Modules

      SailPoint Identity Platform editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        SolarWinds

        It is in place and working. No time or money to consider anything else.
        Read full review

        SailPoint

        No answers on this topic

        Usability

        SolarWinds

        End user experience is much better than administration
        Read full review

        SailPoint

        No answers on this topic

        Reliability and Availability

        SolarWinds

        On occasion the server will need to be restarted to get things running again
        Read full review

        SailPoint

        No answers on this topic

        Performance

        SolarWinds

        Satisfactory performance
        Read full review

        SailPoint

        No answers on this topic

        Support Rating

        SolarWinds

        Very slow response times and sometimes I found the solution and ended up sharing it with support
        Read full review

        SailPoint

        No answers on this topic

        Implementation Rating

        SolarWinds

        It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first
        Read full review

        SailPoint

        No answers on this topic

        Alternatives Considered

        SolarWinds

        I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak
        Read full review

        SailPoint

        The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
        Read full review

        Scalability

        SolarWinds

        No experience with this
        Read full review

        SailPoint

        No answers on this topic

        Return on Investment

        SolarWinds

        • Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
        • Security specialists have really clear dashboards to audit individuals
        • We can be sure we never leave a permission open after a person leaves
        Read full review

        SailPoint

        • Over 300,000 password change/reset calls avoided to the helpdesk annually.
        • 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
        • Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.
        Read full review

        Screenshots

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