Payroll Relief vs OnPay

Likelihood to Recommend

Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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This is a great product that has effectively managed our finances. Payments come at the right time without delay. It has integrated all our team member's data in the payroll system that is secure and safe. It manages to award employees based on their roles and performance. It is highly advanced with the current clod integration service to curb data losses.

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Amanda Castro

Senior Software Developer

Sophos Solutions S.A.S.Information Technology & Services, 1001-5000 employees

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Feature Rating Comparison

Payroll Relief

OnPay

Pay calculation

Off-cycle/On-Demand payment

Direct deposit files

Salary revision and increment management

Reimbursement management

Benefit plan administration

Pros

Payroll entry and approval is simple
The system supports unlimited pay types so it is easy to customize the system for our clients
The system automates the filing of most tax forms and W-2s

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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Filing tax forms and making tax payments
Provides self-service to employees
Allows payments to different types of employees
Includes onboarding workflows and custom personnel checklists

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Patrick Taiwo

Senior Account Manager

England LogisticsTransportation/Trucking/Railroad, 501-1000 employees

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Cons

The site navigation can be confusing.
The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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They don't setup accounts with state governments for you, but also don't charge the rates for it. It might be nice to have an option to help guide us through adding a new state's payroll.

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Verified User

C-Level Executive in Corporate

Computer & Network Security Company, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

OnPay 8.8

Based on 3 answers

OnPay is super easy to use. If I don't know something it doesn't take long to figure out just by navigating the website. If I still can't figure something out I usually "chat" with them and it's easily resolved.

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Michelle Wright

Office Manager

Spectral InstrumentsElectrical & Electronic Manufacturing, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

OnPay 9.1

Based on 3 answers

I would say support is one of the best features OnPay has. You can call, chat or email. With ADP I was always on hold for a ridiculous amount of time. They also did not have chat when I was with ADP.

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Michelle Wright

Office Manager

Spectral InstrumentsElectrical & Electronic Manufacturing, 11-50 employees

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Alternatives Considered

Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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OnPay allows the company to run unlimited pay runs and run payrolls according to our arrangements and make corrections without having to face extra charges. They guarantee accuracy and if they mess up, they pledge to be held liable.

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Patrick Taiwo

Senior Account Manager

England LogisticsTransportation/Trucking/Railroad, 501-1000 employees

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Return on Investment

We can process a large number of payrolls with a relatively small staff.
Payroll relief is simple to sell and support.

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Verified User

Team Lead in Customer Service

Human Resources Company, 1-10 employees

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Freed up time to do other things since payroll takes just a couple minutes
Inexpensive payroll, saves cost
Great customer service

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Paul MacDonald

President

PGI Financial Services, Inc.Financial Services, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Payroll Relief Editions & Modules

Edition

First Year Cost	$1495¹
Pay per Paycheck (after first year)	$2000¹
Pay per Payroll	$356.95¹

per year

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

OnPay Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Payroll Relief

OnPay

Payroll Relief

OnPay

Payroll Relief

OnPay

Payroll Relief vs OnPay

Payroll Relief

OnPay

Feature Rating Comparison

Payroll Management

Pay calculation

Off-cycle/On-Demand payment

Direct deposit files

Salary revision and increment management

Reimbursement management

Benefit plan administration

Pros

Cons

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Payroll Relief Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

OnPay Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Usability

Support Rating

Add comparison