What users are saying about
19 Ratings
2 Ratings
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Score 8.9 out of 100
19 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Payroll Relief

Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states
Anonymous | TrustRadius Reviewer

OnPay

This is a great product that has effectively managed our finances. Payments come at the right time without delay. It has integrated all our team member's data in the payroll system that is secure and safe. It manages to award employees based on their roles and performance. It is highly advanced with the current clod integration service to curb data losses.
Amanda Castro | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Payroll Relief
8.7
OnPay
9.4
Pay calculation
Payroll Relief
7.3
OnPay
9.1
Off-cycle/On-Demand payment
Payroll Relief
9.1
OnPay
Direct deposit files
Payroll Relief
9.1
OnPay
9.2
Salary revision and increment management
Payroll Relief
9.1
OnPay
9.7
Reimbursement management
Payroll Relief
9.1
OnPay
9.1
Benefit plan administration
Payroll Relief
OnPay
9.6

Pros

Payroll Relief

  • Payroll entry and approval is simple
  • The system supports unlimited pay types so it is easy to customize the system for our clients
  • The system automates the filing of most tax forms and W-2s
Anonymous | TrustRadius Reviewer

OnPay

  • Filing tax forms and making tax payments
  • Provides self-service to employees
  • Allows payments to different types of employees
  • Includes onboarding workflows and custom personnel checklists
Patrick Taiwo | TrustRadius Reviewer

Cons

Payroll Relief

  • The site navigation can be confusing.
  • The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
  • Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.
Anonymous | TrustRadius Reviewer

OnPay

  • They don't setup accounts with state governments for you, but also don't charge the rates for it. It might be nice to have an option to help guide us through adding a new state's payroll.
Anonymous | TrustRadius Reviewer

Usability

Payroll Relief

No score
No answers yet
No answers on this topic

OnPay

OnPay 8.8
Based on 3 answers
OnPay is super easy to use. If I don't know something it doesn't take long to figure out just by navigating the website. If I still can't figure something out I usually "chat" with them and it's easily resolved.
Michelle Wright | TrustRadius Reviewer

Support Rating

Payroll Relief

No score
No answers yet
No answers on this topic

OnPay

OnPay 9.1
Based on 3 answers
I would say support is one of the best features OnPay has. You can call, chat or email. With ADP I was always on hold for a ridiculous amount of time. They also did not have chat when I was with ADP.
Michelle Wright | TrustRadius Reviewer

Alternatives Considered

Payroll Relief

Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.
Anonymous | TrustRadius Reviewer

OnPay

OnPay allows the company to run unlimited pay runs and run payrolls according to our arrangements and make corrections without having to face extra charges. They guarantee accuracy and if they mess up, they pledge to be held liable.
Patrick Taiwo | TrustRadius Reviewer

Return on Investment

Payroll Relief

  • We can process a large number of payrolls with a relatively small staff.
  • Payroll relief is simple to sell and support.
Anonymous | TrustRadius Reviewer

OnPay

  • Freed up time to do other things since payroll takes just a couple minutes
  • Inexpensive payroll, saves cost
  • Great customer service
Paul MacDonald | TrustRadius Reviewer

Screenshots

Pricing Details

Payroll Relief

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Payroll Relief Editions & Modules

Edition
First Year Cost$14951
Pay per Paycheck (after first year)$20001
Pay per Payroll$356.951
  1. per year
Additional Pricing Details

OnPay

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OnPay Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Payroll Relief
8.2
OnPay
9.2

Usability

Payroll Relief
OnPay
8.8

Support Rating

Payroll Relief
OnPay
9.1

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