Accurate Background is a provider of compliant, automated workforce screening solutions. The vendor states that over 16,000 global organizations trust them to mitigate risk, reduce cost, and deliver a positive candidate screening experience. The vendor further states that their full suite of compliant screening services lets users verify candidate backgrounds without sacrificing individualized attention or cutting corners. The technology is designed to reduce time…
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PeopleFluent
Score7.9 out of 10
Enterprise companies (1,001+ employees)
PeopleFluent includes modules for recruiting, performance management, compensation, learning, succession, and vendor management, as well as workforce planning and diversity. These modules can be purchased separately or bundled, and integrate with other HR systems.
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WinSearch
Score5 out of 10
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Relational Systems in Westlake, Ohio offers WinSearch, the company's flagship recruiting platform supporting contact management, resume processing, and workflow management, as well as Microsoft Office integrations.
Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
PeopleFluent has eliminated the use of paper reviews. It is also eliminated the use of scanning, emailing or interoffice mail. It is a great tool for communication and I highly recommend it. However, in some ways, the product can be improved. Some processes are tied to each other and could function in tandem. For example, while completing the self-review, the employee has to capture multi-raters. If self-review is submitted without listing multi-rater names then multi-rater review has to be captured separately on paper. In my opinion, these two processes can be different. Multi-raters should be added/removed/modified after submitting self-review.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
WinSearch works for a small recruiting company with low amounts of emails. Companies, where recruiters rely on heavy email, should avoid this due to delays and slow tech support fixes. Security and data breaches have occurred, and would negatively impact any company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It was very easy to go through resumes, choose the people you wanted to interview and set up the interviews.
It is great at keeping track of people that have come through hiring process in the past so you do not waste time on those that have already been declined or are sent in by multiple vendors.
The handling of time sheets and expense reports is very easy to manage.
The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.
The interface is a little confusing. I'm not sure if it's something that can be fixed in implementations, or if it's inherent to PeopleFluent, but there are almost too many tabs asking for too much information. A lot of it can be repetitive as well.
Changing your password/resetting your password seems to be nightmarish. It requires an organization ID as well as security questions, and forces you to reset your password far too often. I really dislike that feature.
Honestly, PeopleFluent itself looks pretty outdated. I feel as though the entire application really needs a facelift to be more current.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Winsearch provides email which is easily overwhelmed resulting in hangups and painfully slow searches. This is fixable with workarounds, but still not worth the wait if you seek a reliable software.
Winsearch is susceptible to hacks, and security issues. The system can go down for as long as a week as a result of a hack. The resulting interruption of business makes this software package not a good buy.
PeopleFluent continues to develop an already high quality product and works to continually improve the user experience. The different modules integrate well, and the administrative functions are easy to understand and perform resulting in less time spent with KTLO functions. They provide world class customer service and work hard to keep you engaged as a customer.
PeopleFluent seems to have all the functionality one would need, but it can be a bit overwhelming. Depending on the client implementation, it can be downright confusing and not intuitive. My 6 rating comes from the fact that it seems like the system can be configured to actually be confusing and not make sense. I think a VMS should be set up not to allow a customer to configure it in such a way as to not really work, or to allow users to circumvent steps. I also really don't like the "organization key" that needs to be entered every time you log in. Why is a login and password good enough for 99% of the systems out there, but PeopleFluent requires an extra field?
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would rate this ATS system a 9 as there's some room for improvement as mentioned prior. I really love the design and its functionality buttons and the way I can integrate it with other systems. I would really love to see a more detailed reporting metrics long with super candidate filters when searching profiles.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Its great, its very versatile and stacks up very well against the competition. In terms of usability and ease of use, anyone can quickly learn how to use PeopleFluent. Again, the faults against the system would be when a client who is running the tool customizes it to their liking. Not to mention it's a very popular tool that i have had the pleasure of working in twice now with two different organizations.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I do believe that goal setting and the workflow of following up, going through the process yearly is as good as you make it. If you set good goals, or help your team make good goals then the experience can go well. Otherwise it's just another thing that an employee is doing to make their manager happy.
I am not sure the cost of the product, but if it is really expensive I am not sure that we are getting fully what we should be for what the product offers. Make sure you are using what is offered.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
WinSearch database CRM is reliable and works well. Their email system negatively impacts my business. Security breaches and hacks could last 1 week and are very harmful to customers.
