15 Ratings
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Score 8.9 out of 100
30 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

Acoustic Content (formerly IBM Watson Content Hub)

It is advisable to create custom designs that call for specific programs and content without giving direct access to those programs. We still have to meet the proposed use case where it should not be used.
Madusanka Balapitiya | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

If the idea is to have a content driven site with a robust security this is a great product. But if the idea is to have a more angular look and feel and take advantage of the modern front end developments this falls short in multiple levels.
parthasarathy ragavan | TrustRadius Reviewer

Feature Rating Comparison

Security

Acoustic Content (formerly IBM Watson Content Hub)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Role-based user permissions
Acoustic Content (formerly IBM Watson Content Hub)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Platform & Infrastructure

Acoustic Content (formerly IBM Watson Content Hub)
9.5
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
API
Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Internationalization / multi-language
Acoustic Content (formerly IBM Watson Content Hub)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Web Content Creation

Acoustic Content (formerly IBM Watson Content Hub)
9.5
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
WYSIWYG editor
Acoustic Content (formerly IBM Watson Content Hub)
8.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Code quality / cleanliness
Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Admin section
Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Page templates
Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Library of website themes
Acoustic Content (formerly IBM Watson Content Hub)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Mobile optimization / responsive design
Acoustic Content (formerly IBM Watson Content Hub)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Publishing workflow
Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Form generator
Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Web Content Management

Acoustic Content (formerly IBM Watson Content Hub)
9.8
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Content taxonomy
Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
SEO support
Acoustic Content (formerly IBM Watson Content Hub)
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Bulk management
Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Availability / breadth of extensions
Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Community / comment management
Acoustic Content (formerly IBM Watson Content Hub)
9.9
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Pros

Acoustic Content (formerly IBM Watson Content Hub)

  • It has a wide variety of built-in API calls.
  • Building unique pages is simple and straightforward and requires only basic fundamental knowledge to get started.
  • More advanced API calls can be developed simply.
Ben Williams | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
  • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
  • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
  • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
  • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
  • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
Sowmyamaruthi Lattala | TrustRadius Reviewer

Cons

Acoustic Content (formerly IBM Watson Content Hub)

  • It doesn't work well with our IBM systems and as you might expect, that seems to be a common problem with IBM products.
  • Application settings are bad and some items are easily accessible and can be buried in menus
Madusanka Balapitiya | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
  • Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
  • Should further optimize and enhance content personalization features.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 5.7
Based on 6 answers
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
Arwa Nababteh | TrustRadius Reviewer

Usability

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 9.0
Based on 2 answers
New versions has increased user experience facilitating usability.
Alvaro Pariente Alonso | TrustRadius Reviewer

Support Rating

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 1 answer
We had some issues related with performing and the support was suitable and sucessful.
Alvaro Pariente Alonso | TrustRadius Reviewer

Implementation Rating

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 1 answer
Implementation was successful due to Websphere application server used.
Alvaro Pariente Alonso | TrustRadius Reviewer

Alternatives Considered

Acoustic Content (formerly IBM Watson Content Hub)

I haven't had experience outside of the IBM applications but can confirm that compared to other content tools provided by IBM, this is one of the more complete packages.
Ben Williams | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCMLiveray can compete WCM 7 concerning the :¤ specific development¤ security¤ responsive
Julien Diet | TrustRadius Reviewer

Return on Investment

Acoustic Content (formerly IBM Watson Content Hub)

  • Approved developer is a simple tool for integrating other end-user applications.
  • It has allowed us to have one-stop-shop and easy-to-use debugging, saving time.
Madusanka Balapitiya | TrustRadius Reviewer

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

  • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
  • Positive: Easy customization
  • Negative: Architecture limited to cloud solutions
  • WCM is an old product and needs an update
  • Blog, and community are not integrated in Digital Manager for discussion
  • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
Jean-Luc Taillandier | TrustRadius Reviewer

Screenshots

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

Pricing Details

Acoustic Content (formerly IBM Watson Content Hub)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acoustic Content (formerly IBM Watson Content Hub)
10.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
5.0

Likelihood to Renew

Acoustic Content (formerly IBM Watson Content Hub)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
5.7

Usability

Acoustic Content (formerly IBM Watson Content Hub)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
9.0

Support Rating

Acoustic Content (formerly IBM Watson Content Hub)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
7.0

Implementation Rating

Acoustic Content (formerly IBM Watson Content Hub)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
7.0

Scalability

Acoustic Content (formerly IBM Watson Content Hub)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
9.0

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