Acquia DAM (Widen) vs. pCloud

Widen is a great digital asset manager internally. I loved the framework that the platform has. However, we created a main portal to share with our external partners so we could control what was private and what was public. The portal framework was not as user-friendly and we tried too much to make it like a website when it was meant to be a DAM. The main reason we switched providers is that we wanted to have the option to have a consistent framework internally and externally that was more user-friendly with better search capabilities.

Incentivized

I need to store and share a lot of files. These include videos and other documents. Before using pCloud, I constantly had to clean up and delete files from my hard drive to free up space for new files. Sharing files and also using files on my website is now easier with pCloud's public folder.

Incentivized

• They offer valuable guidance and educational resources to Administrators
• Their I.T. support is knowledgeable and responsive. And friendly!
• They build community among Acquia DAM (Widen) Admins
• They aren't as salesy and pushy as many of the other DAM Vendors that we considered. I don't feel like they are constantly trying to upsell me or take advantage. I hope this continues to be the case with the acquisition by Acquia.
• They're just plain nice people to work with.

Incentivized

• pCloud helps us to store data very well and it is accessible from anywhere. It makes it easy for anyone to use it and secure the data. It is easy to upload data and access it while having a meeting with our client.
• pCloud easily stores files from another platform as well like Google Drive or Dropbox. It easily exchanges information like images, videos, and documents. This feature is amazing as it gives access to files from other storage.
• It had one feature known as pCloud Crypto which gives high-end security to the data when stored. It is highly secure and encrypted. It uses blockchain technology which requires a key to use called Crypto Pass to unlock your data. Really like it.

Incentivized

• Improvements in the cropping and editing features within Acquia DAM are essential to ease the workload for our graphic designers. The current functionality falls short in providing the necessary tools and precision required for efficient asset manipulation, not helping with that time management at all.
• Enhancing the onboarding experience, we propose creating more video tutorials for Acquia DAM. These visual guides, covering topics from account setup to collaboration features, offer dynamic, step-by-step learning.
• To improve the onboarding experience, we recommend expanding introductory tools and templates in Acquia DAM. Introducing more user-friendly features and providing a variety of templates will empower new users to navigate the platform with ease, fostering quicker proficiency and enhancing overall usability.

Incentivized

• pCloud provides a lot of wonderful features, however we've seen a few stutters when using the service
• Every time we try to download a file, it fails to complete the process
• The newly uploaded files are not being correctly synced automatically

Incentivized

Acquia DAM (Widen) is changing its pricing model and at this point, we are unsure whether it is a good thing for us or not. While we consider this a robust tool, we will take our time to evaluate the competitors.

Incentivized

We used to have to respond to any email questions from our library users about how to find assets. With Acquia DAM (Widen), the system is similar to online shopping, workable with keywords for those who like to search that way, or with filters for those who like to browse.

Incentivized

It is very easy to use, fast loading and the product team keeps adding updates. Like now I can listen to all my audiobooks from a playlist in pCloud. I am ask for files or send files easier than ever before. I also have access to all my files whereever I am.

Incentivized

Never had an issue where I was unable to access Widen.

Incentivized

There have been a couple of rare instance where after I uploaded an asset, I was unable to rename it, or after uploading it it took a while before it actually appeared and can be viewed in the DAM.

Incentivized

It's very seldom that I have to reach out for support, but when I have, there are quick solutions and follow-ups to make sure the system is working how it should be. My customer support team is also great at reaching out on a regular basis to keep me up to speed on emerging features I may be able to leverage to improve my experience.

Incentivized

The training was very thorough. The recordings for all our traning sessions were provided to us so that we could go back and review. Our trainer was always available for follow up questions. Our trainer shared a spreadsheet with us as a checklist for all things that needed to be done to ensure proper import and setup of our assets and DAM.

Incentivized

It was a lot of work! But worth the effort to get our assets cleaned up and organized. Enough time and personnel need to be allotted for any implementation, but we had some advantage in having our assets in a previous DAM with attached metadata in XML, and our users were prepared with knowledge of our existing DAM at that time. Though old habits present their own issues, a company that is starting from scratch with no DAM has to think farther ahead about how it will organize and collect assets. Far more pre-planning with stakeholders would be needed for a company starting an implementation from scratch.

Incentivized

We decided to stick with Acquia DAM (Widen) in the short term but will be reviewing the options this or next year to better integrate with Social, Web, and Creative team needs. We use Sitecore for all our web services, so it needs to be compatible with that, Social also needs to integrate but is not fixed on a single system, but Canva would be a good fit. The creative team always prefers local storage to link to rather than the cloud due to speeds.

Incentivized

The reason why we love pCloud over similar tools is because of its neat and clean interface. We also love options for file encryption through pCloud Crypto, which is unavailable on Google Drive, Dropbox, or OneDrive. Also, the upload speed on pCloud is fantastic and it is a lot better than Dropbox or Google Drive

Can not give an accurate rating.

Incentivized

• The Acquia DAM (Widen) helped our company transition more quickly to remote work, giving users access to files much faster than the company servers could.
• The Acquia DAM (Widen) has given non-web devs the ability to quickly build clean web pages that share out marketing resources and information.

Incentivized

• pCloud had worked very well for us. It had given the best service and features to us whenever we needed our data. It was there safe and secure.
• The Synchronization issue is there with pCloud Data Storage. It needs to be updated by the developers if possible.
• pCloud has helped us with the improvement of our business requirements, as it makes our work easier and fast enough to deliver the project details on time to clients.

Incentivized