60 Ratings
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Score 8.5 out of 100
476 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

To be quite honest, if we did not have Salesforce Lightning as our platform to store all of our data we would be in some serious trouble. It is well suited for storing competitor data and notes from the sales rep. I've used this now for over 4+ years. Most of the sales are staying organized. This platform allows you to do so. The more time you put into building our your pages in your territory of your customers, the more prepared you will be for your next call or in person meeting.
Simon Vargas | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.3
Ease of building user interfaces
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
7.7
Scalability
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.4
Platform management overhead
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Workflow engine capability
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2
Platform access control
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.6
Services-enabled integration
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Development environment creation
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.5
Development environment replication
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.6
Issue monitoring and notification
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.0
Issue recovery
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1
Upgrades and platform fixes
Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.9

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
  • Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
  • Parent/Child account hierarchy exists which is helpful.
  • Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
  • Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.
Rhiannon Thompson | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • Can be cumbersome: takes multiple clicks to get where you need to go
  • Lightning is slower than original Salesforce, and it is very noticeable
  • The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Usability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 6.6
Based on 3 answers
This builds off a number of things I have already mentioned. This question completely depends on the competence of the developer. This makes the user friendliness of the UI 50/50. However if you have the ability I would say it is quite UI friendly.
Anonymous | TrustRadius Reviewer

Support Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Salesforce Lightning Platform (formerly Salesforce App Cloud)

Salesforce Lightning Platform (formerly Salesforce App Cloud) 8.2
Based on 21 answers
Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.
Shanna Kostopulos | TrustRadius Reviewer

Alternatives Considered

Acquia Digital Experience Platform

We decided to switch as Acquia/Drupal looked to have a better library of 'off the shelf' modules that could easily be integrated into the platform. The hosting and CDN options were comparable however I was personally happier with Acquia's close relationship with Cloudflare.
Nick Lamming | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

I think Salesforce has the most powerful developer engine - I have yet to need a module that I couldn't create (maybe with help). I probably could have made the others work but Salesforce, in my opinion, made it the easiest. Salesforce is reliable and established as well so you're not taking any risks from that perspective.
Joseph Lemos | TrustRadius Reviewer

Scalability

Acquia Digital Experience Platform

Acquia Digital Experience Platform 8.9
Based on 3 answers
The data Acquia collects, and the way it displays it and is able to be imported into other tools is useful beyond just teams working on our main website. Segment data can be collected and imported into other tools to help further break down user metrics based on certain criteria we have deemed important.
Ben Tolmachoff, MBA | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

No score
No answers yet
No answers on this topic

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Salesforce Lightning Platform (formerly Salesforce App Cloud)

  • This has been a huge time waster for our team.
  • Load times are at least 3 times as long as they used to be.
  • Our workflows can not be as efficient as they used to be so we spend more time doing manual tasks.
  • More things have to be pushed through our ops team instead of being able to do them ourselves, which creates significant roadblocks.
Jacob LaBruzzo | TrustRadius Reviewer

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acquia Digital Experience Platform Editions & Modules

Additional Pricing Details

Salesforce Lightning Platform (formerly Salesforce App Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Lightning Platform (formerly Salesforce App Cloud) Editions & Modules

Edition
Starter$25.001
Plus$100.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
9.4
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.1

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Usability

Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
6.6

Support Rating

Acquia Digital Experience Platform
Salesforce Lightning Platform (formerly Salesforce App Cloud)
8.2

Scalability

Acquia Digital Experience Platform
8.9
Salesforce Lightning Platform (formerly Salesforce App Cloud)

Add comparison