52 Ratings
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Score 7.8 out of 100
28 Ratings
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Score 10 out of 100

Attribute Ratings

  • Acronis Advanced Backup (formerly Cyber Backup Cloud) is rated higher in 1 area: Likelihood to Renew
  • Carbonite Safe (formerly Mozy) is rated higher in 1 area: Support Rating
  • Acronis Advanced Backup (formerly Cyber Backup Cloud) and Carbonite Safe (formerly Mozy) are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Acronis Advanced Backup (formerly Cyber Backup Cloud)

90%
9 Ratings
9.0

Carbonite Safe (formerly Mozy)

90%
11 Ratings

Likelihood to Renew

9.1

Acronis Advanced Backup (formerly Cyber Backup Cloud)

91%
1 Rating
5.9

Carbonite Safe (formerly Mozy)

59%
2 Ratings

Support Rating

8.6

Acronis Advanced Backup (formerly Cyber Backup Cloud)

86%
6 Ratings
10.0

Carbonite Safe (formerly Mozy)

100%
4 Ratings

Likelihood to Recommend

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you.Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders.I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
Dan Gospe | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
Kurt Ferguson | TrustRadius Reviewer

Pros

Acronis Advanced Backup (formerly Cyber Backup Cloud)

  • Single pane of glass for managing customer tenants
  • Quick and reliable backup recovery
  • Both onsite and offsite backup destinations are supported
Josh Spern | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
Anonymous | TrustRadius Reviewer

Cons

Acronis Advanced Backup (formerly Cyber Backup Cloud)

  • No option for on premises hardware BDR. This means recovery restorations rely on self-supplied hardware performance.
  • License per machine can get costly if large number of computers or servers.
Derek Schroeder | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
Ruby Javaid | TrustRadius Reviewer

Pricing Details

Acronis Advanced Backup (formerly Cyber Backup Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Acronis Advanced Backup (formerly Cyber Backup Cloud) Editions & Modules

Additional Pricing Details

Carbonite Safe (formerly Mozy)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$83.99 per year

Carbonite Safe (formerly Mozy) Editions & Modules

Edition
Basic$83.991
Plus$119.991
Prime$149.991
  1. per year
Additional Pricing Details

Likelihood to Renew

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Acronis Advanced Backup (formerly Cyber Backup Cloud) 9.1
Based on 1 answer
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

Carbonite Safe (formerly Mozy) 5.9
Based on 2 answers
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
Joshua Cedeño | TrustRadius Reviewer

Support Rating

Acronis Advanced Backup (formerly Cyber Backup Cloud)

Acronis Advanced Backup (formerly Cyber Backup Cloud) 8.6
Based on 6 answers
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Gary Fouche | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

Carbonite Safe (formerly Mozy) 10.0
Based on 4 answers
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
Vivian Vassar | TrustRadius Reviewer

Alternatives Considered

Acronis Advanced Backup (formerly Cyber Backup Cloud)

We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Rob Rotundo | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Derek Schroeder | TrustRadius Reviewer

Return on Investment

Acronis Advanced Backup (formerly Cyber Backup Cloud)

  • It's been a great investment especially knowing our data is protected.
  • We no longer worry about upgrade storage hardware or devices.
Michael O'Riley | TrustRadius Reviewer

Carbonite Safe (formerly Mozy)

  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Anonymous | TrustRadius Reviewer

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