Acronis Advanced Backup vs. Carbonite Safe

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Advanced Backup
Score 7.3 out of 10
N/A
Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.N/A
Carbonite Safe
Score 10.0 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Pricing
Acronis Advanced BackupCarbonite Safe
Editions & Modules
No answers on this topic
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
Offerings
Pricing Offerings
Acronis Advanced BackupCarbonite Safe
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Advanced BackupCarbonite Safe
Considered Both Products
Acronis Advanced Backup
Chose Acronis Advanced Backup
Acronis Backup Cloud has more features than eFolder, and is less than 1/3rd of the cost. In terms of restores, it's faster than eFolder if you use the local component. The restoration component is much better than Carbonite's, which has a tendency to drop connection midway …
Carbonite Safe
Chose Carbonite Safe
We use Mozy in this client setting because he was more familiar with the user interface and workflow than the other products.
Top Pros
Top Cons
Features
Acronis Advanced BackupCarbonite Safe
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Advanced Backup
7.3
2 Ratings
16% below category average
Carbonite Safe
8.8
1 Ratings
2% above category average
Universal recovery8.82 Ratings10.01 Ratings
Instant recovery5.22 Ratings4.01 Ratings
Recovery verification5.62 Ratings9.01 Ratings
Business application protection7.31 Ratings9.01 Ratings
Multiple backup destinations8.82 Ratings00 Ratings
Incremental backup identification8.82 Ratings9.01 Ratings
Backup to the cloud8.82 Ratings10.01 Ratings
Deduplication and file compression6.22 Ratings9.01 Ratings
Snapshots3.61 Ratings00 Ratings
Flexible deployment7.12 Ratings9.01 Ratings
Management dashboard6.41 Ratings9.01 Ratings
Platform support8.42 Ratings9.01 Ratings
Retention options8.82 Ratings9.01 Ratings
Encryption8.82 Ratings9.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Advanced Backup
6.6
2 Ratings
22% below category average
Carbonite Safe
9.2
1 Ratings
11% above category average
Continuous data protection7.12 Ratings10.01 Ratings
Replication8.02 Ratings10.01 Ratings
Operational reporting and analytics4.02 Ratings7.01 Ratings
Malware protection7.32 Ratings9.01 Ratings
Multi-location capabilities6.72 Ratings9.01 Ratings
Ransomware Recovery6.41 Ratings10.01 Ratings
Best Alternatives
Acronis Advanced BackupCarbonite Safe
Small Businesses
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.7 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Advanced BackupCarbonite Safe
Likelihood to Recommend
9.0
(11 ratings)
10.0
(12 ratings)
Likelihood to Renew
9.1
(1 ratings)
5.9
(2 ratings)
Support Rating
8.6
(3 ratings)
10.0
(2 ratings)
User Testimonials
Acronis Advanced BackupCarbonite Safe
Likelihood to Recommend
Acronis
Acronis Backup Cloud is suited for backing up Windows Servers. Downtime is greatly decreased by using their virtualization options. You will need a Hyper-V enabled computer to virtualize, though, but this can be one of your general-use workstations. A Windows 10 Pro machine with 16 GB of RAM would do it for you. Or, if you have Macs that need to be backed up, you can do that as well. You can grab either full volume images, or files/folders. I can't really think of a scenario that you would not want Acronis Backup Cloud, except pre-Server 2012 OS's, since virtualization isn't supported on those older systems.
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Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
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Pros
Acronis
  • Full image and bare-metal recovery backups for any physical or virtual server.
  • Physical to virtual and other tools built-in to make conversions / recoveries easier and more efficient.
  • Ability to spin up servers on the fly from recovery media.
  • Options to backup on premise as well as offsite to Acronis cloud.
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Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
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Cons
Acronis
  • They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite.
  • They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now.
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Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
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Likelihood to Renew
Acronis
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
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Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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Support Rating
Acronis
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
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Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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Alternatives Considered
Acronis
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
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Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
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Return on Investment
Acronis
  • It's less than $100/year for three installs of the software - the price to utilize this fantastic software is absolutely marginal.
  • I believe they have a higher-end business product available, but it consumes a license each time it is used on a device - so I did not pursue any further information after discovering that.
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Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
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ScreenShots