110 Ratings
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Score 8.3 out of 100
10 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Acronis Cyber Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Anonymous | TrustRadius Reviewer

Acronis Cyber Protect Cloud

Home users, business users, every user should be using this solution! It's simple, reliable, easy to use, and affordable. As a reseller, it's what I recommend to my clients, and it's what we use for our needs as well. It's scalable and a complete backup solution for every need we have come across. One particularly hard area has been laptops. Acronis [Cyber Protect Cloud] is intelligent and knows when a laptop is brought onto the corporate network and will perform a local backup at that time and won't try to when it isn't on that network. When off the corporate network, it will only back up the files to the cloud that we have selected to backup. If you're using DropBox, forget about it and start using the Acronis [Cyber Protect Cloud] storage solution. You can share your files among different users with safe and secure backups!
Guy Kittelson | TrustRadius Reviewer

Pros

Acronis Cyber Backup

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Kevin Cooper | TrustRadius Reviewer

Acronis Cyber Protect Cloud

  • Integrate with our ConnectWise Manage, and ConnectWise Automate systems seamlessly
  • Single Pane view across all of our backups for all customers
  • Easy managed and implementation are seamless
  • I can protect all platforms that we support
Anonymous | TrustRadius Reviewer

Cons

Acronis Cyber Backup

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Anonymous | TrustRadius Reviewer

Acronis Cyber Protect Cloud

  • We would like a more robust remote control solution with more emphasis on unassisted system control and management
  • When adding client systems, we have to be logged onto the console as the client, it would be nice to able to do that from the reseller account
  • We wish the file sharing solution was less expensive or allowed for local storage and sharing
Guy Kittelson | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick | TrustRadius Reviewer

Acronis Cyber Protect Cloud

No score
No answers yet
No answers on this topic

Usability

Acronis Cyber Backup

Acronis Cyber Backup 10.0
Based on 2 answers
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick | TrustRadius Reviewer

Acronis Cyber Protect Cloud

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Backup

Acronis Cyber Backup 7.7
Based on 3 answers
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick | TrustRadius Reviewer

Acronis Cyber Protect Cloud

No score
No answers yet
No answers on this topic

Implementation Rating

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick | TrustRadius Reviewer

Acronis Cyber Protect Cloud

No score
No answers yet
No answers on this topic

Alternatives Considered

Acronis Cyber Backup

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Anonymous | TrustRadius Reviewer

Acronis Cyber Protect Cloud

From a single pane of glass view to an easily managed solution, to know exactly what you pay for, it simply ticks all the boxes.
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

Acronis Cyber Backup

Acronis Cyber Backup 8.0
Based on 1 answer
I would love it if they offered better cloud space pricing or even "unlimited"
Al Schleicher | TrustRadius Reviewer

Acronis Cyber Protect Cloud

No score
No answers yet
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Scalability

Acronis Cyber Backup

Acronis Cyber Backup 8.5
Based on 26 answers
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Anonymous | TrustRadius Reviewer

Acronis Cyber Protect Cloud

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Backup

  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
Anonymous | TrustRadius Reviewer

Acronis Cyber Protect Cloud

  • It's given us peace of mind that our backups are reliable and dependable and can't be deleted by hackers
  • It's given our clients confidence that they are protected
  • We have safe and secure file sharing for our employees in the cloud
Guy Kittelson | TrustRadius Reviewer

Pricing Details

Acronis Cyber Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis Cyber Backup Editions & Modules

On-premise Edition
Acronis Cyber Backup$59
  1. none
SaaS Edition
Acronis Cyber Backup$59
  1. none
Additional Pricing Details

Acronis Cyber Protect Cloud

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Acronis Cyber Protect Cloud Editions & Modules

Additional Pricing Details

Add comparison